Valley Hi Toyota Reviews & Testimonials

4.6 (2,618)

Reviews: 2,618


5
83%
4
8%
3
2%
2
1%
1
7%

91% of customers would recommend Valley Hi Toyota

Kristina S.

Kristina S. star-alt star-alt star-alt star-alt star-alt

SoMa, San Francisco, CA

"For over week I was in communication with one of their employees about the specific car I was looking for. They didn't have it in stock so I told them to keep me updated in case one came in. One morning I received a message that they they got the car and asked me if I wanted it. I said yes and told them I would be there in two hours (driving from Glendale)...." Read more

3 years ago

Anson R.

Anson R. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"I buy my daughter a brand new Corolla for college commute. First FREE service they rotate her tires, forgot to reset their location. She gets a notification of low tire on the freeway. She checks front left that the car is telling her is low. She checks it with tire gauge, it's fine. She goes on to get a blowout because it was her back right tire!!! Put my d..." Read more

3 years ago

Anson R. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"I buy my daughter a brand new Corolla for college commute. First FREE service they rotate her tires, forgot to reset their location. She gets a notification of low tire on the freeway. She checks front left that the car is telling her is low. She checks it with tire gauge, it's fine. She goes on to get a blowout because it was her back right tire!!! Put my d..." Read more

3 years ago

Ana C.

Ana C. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Incredible bad bad service...  I am very familiar with how car dealership works. And to be honest it's a stressful situation..   it's hard to find a comfortable place to do business with.  This place just gave us the worst experience.   To start off one of the salesmen said.  : This is not a buyer's market, so we dont accept negotiations.    That right there..." Read more

3 years ago

Ana C.

Ana C. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Incredible bad bad service... I am very familiar with how car dealership works. And to be honest it's a stressful situation.. it's hard to find a comfortable place to do business with. This place just gave us the worst experience. To start off one of the salesmen said. : This is not a buyer's market, so we dont accept negotiations. That right there..." Read more

3 years ago

Roger S.

Roger S. star-alt star-alt star-alt star-alt star-alt

Ontario, CA

"Great customer service. In this shortage era, they only add $995 over MSRP protecting your vehicle with the 3M invisible guard and some kind of anti-theft protection. I live in Rancho Cucamonga and my dealers in my area are super greedy. Metro Nissan of Montclair is marking up all their fleet at least $5,000 over MSRP, forcing you to buy 3 unnecesary "op..." Read more

3 years ago

Roger S.

Roger S. star-alt star-alt star-alt star-alt star-alt

Ontario, CA

"Great customer service. In this shortage era, they only add $995 over MSRP protecting your vehicle with the 3M invisible guard and some kind of anti-theft protection. I live in Rancho Cucamonga and my dealers in my area are super greedy. Metro Nissan of Montclair is marking up all their fleet at least $5,000 over MSRP, forcing you to buy 3 unnecesary "option..." Read more

3 years ago

Kat E.

Kat E. star-alt star-alt star-alt star-alt star-alt

San Bernardino, CA

"We had an awesome experience buying our 2021 Tacoma with Rod and Ruth! Ruth kept in contact with us the whole time while we were waiting for our truck to be delivered. The purchasing was so fast, Cassandra helped us with the paperwork and we were literally out of there in under two hours. Super friendly and attentive staff. We love the truck and will be refe..." Read more

3 years ago

Kat E.

Kat E. star-alt star-alt star-alt star-alt star-alt

San Bernardino, CA

"We had an awesome experience buying our 2021 Tacoma with Rod and Ruth! Ruth kept in contact with us the whole time while we were waiting for our truck to be delivered. The purchasing was so fast, Cassandra helped us with the paperwork and we were literally out of there in under two hours. Super friendly and attentive staff. We love the truck and will be refe..." Read more

3 years ago

Kristin S.

Kristin S. star-alt star-alt star-alt star-alt star-alt

Del Mar, CA

"My mechanic is the best. Hands down. I have not bought any of my Toyota's here because I will go to whoever gets me the best deal for what I want. I haven't felt like it is here even though I have tried in the past. I'll keep trying to keep the business local. I do every single time use the services for my trucks and wouldn't bring them anywh..." Read more

3 years ago

Kristin S.

Kristin S. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"My mechanic is the best. Hands down. I have not bought any of my Toyota's here because I will go to whoever gets me the best deal for what I want. I haven't felt like it is here even though I have tried in the past. I'll keep trying to keep the business local. I do every single time use the services for my trucks and wouldn't bring them anywhere else."

3 years ago

Brian O.

Brian O. star-alt star-alt star-alt star-alt star-alt

Riverside, CA

"I only buy Toyotas. Reliable, dependable, and of course, the hold their value. I was able to trade my Tacoma in and get a new Toyota RAV4 Prime! It's a plug-in and gets about 40 miles on the EV. I also like the fact that I can get the HOV sticker since I'm commute up the hill. The team is friendly, and the commercials are awesome. (I wonder why.)"

4 years ago

Yovana C.

Yovana C. star-alt star-alt star-alt star-alt star-alt

Pomona, CA

"I have contacted the dealer and  showed that I was interested in buying a vehicle for several months. I spoke with different people several times just on what I wanted they pulled my credit knowing I was on my way to purchase vehicle only to be told its been sold. So now I dont have a vehicle and my credit score is lower.  Please don't waste your time there..." Read more

4 years ago

Yovana C. star-alt star-alt star-alt star-alt star-alt

Pomona, CA

"I have contacted the dealer and showed that I was interested in buying a vehicle for several months. I spoke with different people several times just on what I wanted they pulled my credit knowing I was on my way to purchase vehicle only to be told its been sold. So now I dont have a vehicle and my credit score is lower. Please don't waste your time there..." Read more

4 years ago

Silverio C.

Silverio C. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"Horrible customer service in their service department. They don't listen to concerns and on one occasion they charged me for work they didn't do. Never doing business again."

4 years ago

Silverio C. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"Horrible customer service in their service department. They don't listen to concerns and on one occasion they charged me for work they didn't do. Never doing business again."

4 years ago

Robert P.

Robert P. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I had an appointment for Thursday to get my battery serviced, but I went in 7/13 as a walk-in cause I needed my battery serviced ASAP it couldn't wait any longer, Anthony who I always go to for my cars care and needs helped me once again, I knew it would of took long because I had no appointment and it wouldn't matter how long as long as my car was taken car..." Read more

4 years ago

John Wesley N.

John Wesley N. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Pierce hooked me up with a new '21 Tacoma SR5. Didn't take too long to get the deal finalized and there wasn't any nickel and diming. Couldn't be happier with my purchase."

4 years ago

John Wesley N. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Pierce hooked me up with a new '21 Tacoma SR5. Didn't take too long to get the deal finalized and there wasn't any nickel and diming. Couldn't be happier with my purchase."

4 years ago

Latisha S.

Latisha S. star-alt star-alt star-alt star-alt star-alt

CA, CA

"I have had a very horrible experience with this dealer ship. I went in there on Monday to look at purchasing a new car. I am a woman, a single mother who went with my child and I feel they completely took advantage of that. I feel sick to my stomach that these men would do that to  me and my child and I can only imagine how many others they have taken advant..." Read more

4 years ago

Latisha S. star-alt star-alt star-alt star-alt star-alt

CA, CA

"I have had a very horrible experience with this dealer ship. I went in there on Monday to look at purchasing a new car. I am a woman, a single mother who went with my child and I feel they completely took advantage of that. I feel sick to my stomach that these men would do that to me and my child and I can only imagine how many others they have taken advant..." Read more

4 years ago

Angel M.

Angel M. star-alt star-alt star-alt star-alt star-alt

Adelanto, CA

"First I give only one star because of our salesman. Alexander was amazing. Did not push us into getting a car, kept me updated on a Sienna we were looking for and made everything in his control very easy for us and we appreciate all his work. A few days ago I went to the dealer in search of a 2021 Sienna. Met our salesman and told him what we were lookin..." Read more

4 years ago

Luke R.

Luke R. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"No, Todd S. The details are not more intricate. In fact, I took my truck the very next day to "Town and Country," and for $98.99 they were able to do a complete alignment. No problems at all! Said my tie rods and all the components were in fine working order. I will be taking vehicles to them for all my suspension needs from now on. I'm also recommen..." Read more

4 years ago

Luke R. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"No, Todd S. The details are not more intricate. In fact, I took my truck the very next day to "Town and Country," and for $98.99 they were able to do a complete alignment. No problems at all! Said my tie rods and all the components were in fine working order. I will be taking vehicles to them for all my suspension needs from now on. I'm also recommending the..." Read more

4 years ago

Zar

Zar star-alt star-alt star-alt star-alt star-alt

"James was very nice, and extremely helpful. I’m very happy with the service I was provided and I’m very grateful to James for his exceptional customer service. Thank you James!"

4 years ago

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