Valley Hi Toyota Reviews & Testimonials

4.6 (2,843)

Reviews: 2,843


5
84%
4
8%
3
2%
2
1%
1
6%

92% of customers would recommend Valley Hi Toyota

Drake C.

Drake C. star-alt star-alt star-alt star-alt star-alt

SoMa, San Francisco, CA

"Thank you to Bobby and Guillermo! Went in to just look at options after my car was totaled and they got me a really great deal on a near brand new car! Thanks guys!"

3 years ago

Curtis P.

Curtis P. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"I have been doing business at Valley Hi Toyota now for many years. I had an terrible experience years ago and swore I would never return. I came back in years later for a service and talked to Kelvin Woodard outside while I was waiting. Needless to say he sold me a car. I have purchased 7 more since and he and Kelvin and the rest of the service staff continu..." Read more

3 years ago

Bob B.

Bob B. star-alt star-alt star-alt star-alt star-alt

Rancho Cucamonga, CA

"Very unprofessional even when you have an appointment and was promised two hours for a simple oil change took 3 1/2 hours and their service manager only works Monday through Friday I would give a zero star if I could"

3 years ago

Chris J.

Chris J. star-alt star-alt star-alt star-alt star-alt

Virginia Beach, VA

"I worked with Kelvin and Ivontae which  were both great. Loved their energy and wonderful people to be around ld come back just to chat with them again. They were extremely helpful and completely transparent through the whole process. Best experience I've ever had buying a car. I've bought a few cars from other places and have always dread the process. Valle..." Read more

3 years ago

Vanessa V.

Vanessa V. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"I recently have been in the urgent need of a new car and couldn't be more happier after being helped at Valley hi. James, josh and kelvin are a great team and really worked a great deal. I'm glad to be helped by them. I love my new car!"

3 years ago

Omar D.

Omar D. star-alt star-alt star-alt star-alt star-alt

Irvine, CA

"I drive all the way from OC to pick up a Tacoma from VHT. It was all pretty stressful especially with all the dealer markups I was finding in OC, LA, and SD. Come to find out this dealer was not marking anything up and was going on MSRP! I worked with Pierce, Bobby, Bryan and Rod all of which extremely helpful and completely transparent through the whole pro..." Read more

3 years ago

Bob B. star-alt star-alt star-alt star-alt star-alt

Rancho Cucamonga, CA

"Very unprofessional even when you have an appointment and was promised two hours for a simple oil change took 3 1/2 hours and their service manager only works Monday through Friday I would give a zero star if I could"

3 years ago

Vanessa V. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"I recently have been in the urgent need of a new car and couldn't be more happier after being helped at Valley hi. James, josh and kelvin are a great team and really worked a great deal. I'm glad to be helped by them. I love my new car!"

3 years ago

Omar D.

Omar D. star-alt star-alt star-alt star-alt star-alt

Irvine, CA

"I drive all the way from OC to pick up a Tacoma from VHT. It was all pretty stressful especially with all the dealer markups I was finding in OC, LA, and SD. Come to find out this dealer was not marking anything up and was going on MSRP! I worked with Pierce, Bobby, Bryan and Rod all of which extremely helpful and completely transparent through the whole pro..." Read more

3 years ago

Linh Y.

Linh Y. star-alt star-alt star-alt star-alt star-alt

Upland, CA

"I was at Valley Hi Toyota for an oil change. Prior to heading over here, I looked for coupons online, but no cigar. However, I noticed there was a Toyota Pre-Paid Maintenance Program which consists of 5 services good for 2 years + 1 year of grace period = 3 years at $435.00 flat amount. It includes engine oil + oil filter, tire rotation, and multi-point insp..." Read more

3 years ago

Linh Y.

Linh Y. star-alt star-alt star-alt star-alt star-alt

Upland, CA

"I was at Valley Hi Toyota for an oil change. Prior to heading over here, I looked for coupons online, but no cigar. However, I noticed there was a Toyota Pre-Paid Maintenance Program which consists of 5 services good for 2 years + 1 year of grace period = 3 years at $435.00 flat amount. It includes engine oil + oil filter, tire rotation, and multi-point insp..." Read more

3 years ago

Tony-Grace I.

Tony-Grace I. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"chris was great... excellent experience.  will come back for my vehicles service again...."

3 years ago

Heather W.

Heather W. star-alt star-alt star-alt star-alt star-alt

Upland, CA

"I rolled my ailing car in to the service department after my engine light and temperature gage went on driving Prius up the Cajon Pass. I was pretty shaken up because the I 15 is no place to get stranded in 104 degree weather. The staff couldn't have been nicer or more professional. They got my car inspected within the next couple of hours and told me that m..." Read more

3 years ago

Heather W. star-alt star-alt star-alt star-alt star-alt

Upland, CA

"I rolled my ailing car in to the service department after my engine light and temperature gage went on driving Prius up the Cajon Pass. I was pretty shaken up because the I 15 is no place to get stranded in 104 degree weather. The staff couldn't have been nicer or more professional. They got my car inspected within the next couple of hours and told me that m..." Read more

3 years ago

Miguel G.

Miguel G. star-alt star-alt star-alt star-alt star-alt

Big Bear Lake, CA

"I thought I had already posted a review for Valley hi Toyota a while back which was not very sparkling. I was just going to update but it does not look like the reviews here so I will just say this. This dealership is an absolute joke. We brought in our car for an insurance job on some wiring that needed to be done. They called us to come pick up..." Read more

3 years ago

Miguel G.

Miguel G. star-alt star-alt star-alt star-alt star-alt

Big Bear Lake, CA

"I thought I had already posted a review for Valley hi Toyota a while back which was not very sparkling. I was just going to update but it does not look like the reviews here so I will just say this. This dealership is an absolute joke. We brought in our car for an insurance job on some wiring that needed to be done. They called us to come pick up the car..." Read more

3 years ago

Kristina C.

Kristina C. star-alt star-alt star-alt star-alt star-alt

CA, CA

"We love the car that we bought! No complaints there. The EXPERIENCE of purchasing this car was TERRIBLE. We found the car we wanted online and worked with the internet sales associate to secure the price, prequalify and reserve the car. When the car arrived, they called us one evening and said if we didn't come that night it would be sold to another customer..." Read more

3 years ago

Kristina C. star-alt star-alt star-alt star-alt star-alt

CA, CA

"We love the car that we bought! No complaints there. The EXPERIENCE of purchasing this car was TERRIBLE. We found the car we wanted online and worked with the internet sales associate to secure the price, prequalify and reserve the car. When the car arrived, they called us one evening and said if we didn't come that night it would be sold to another customer..." Read more

3 years ago

Bijan S.

Bijan S. star-alt star-alt star-alt star-alt star-alt

Etiwanda, Etiwanda, CA

"These guys are awesome, no one was willing to help me out but they went out of their way accommodating me. They gave me more than what I expected for my trade in for an excellent deal and on top of it they delivered the vehicle to my house. Great service. Rod is an awesome manager and walked me through this sale. Amazing I would recommend them and I will buy..." Read more

3 years ago

Bijan S. star-alt star-alt star-alt star-alt star-alt

Etiwanda, Etiwanda, CA

"These guys are awesome, no one was willing to help me out but they went out of their way accommodating me. They gave me more than what I expected for my trade in for an excellent deal and on top of it they delivered the vehicle to my house. Great service. Rod is an awesome manager and walked me through this sale. Amazing I would recommend them and I will buy..." Read more

3 years ago

Daniel Dinh

Daniel Dinh star-alt star-alt star-alt star-alt star-alt

"This location is well kept, clean, and welcoming. Saleswoman Cassie is really helpful in purchasing my Hybrid Rav4. Also thanks to the general sales manager Effrain for working us out a great deal. The paperwork went over smoothly and there was no pressure in trying to buy more than we needed. We drove over 2 hours to this location because of their reputatio..." Read more

3 years ago

Google review

Eric Galvan

Eric Galvan star-alt star-alt star-alt star-alt star-alt

"Valley-Hi Toyota has been extremely great with my car and I. I want to recognize Katie Holt in the Service Department. She is an amazing employee at Valley-Hi Toyota. That business is lucky to have her in their team! She always kept me in communication with the status of my car while being worked on. In addition, the technicians that greeted, fixed, and brou..." Read more

3 years ago

Google review

Julie N.

Julie N. star-alt star-alt star-alt star-alt star-alt

Valley Village, Los Angeles, CA

"I purchased my new 2022 4Runner from Valley Hi Toyota this week.Everyone I connected with was polite, professional, and certainly exceeded all my expectations.  Bobby Haque was my first contact and the person who worked with me from start to finish.  He provided all the information needed to help with my decision on which vehicle was best for me.  Bo..." Read more

3 years ago

Julie N. star-alt star-alt star-alt star-alt star-alt

Valley Village, Los Angeles, CA

"I purchased my new 2022 4Runner from Valley Hi Toyota this week. Everyone I connected with was polite, professional, and certainly exceeded all my expectations. Bobby Haque was my first contact and the person who worked with me from start to finish. He provided all the information needed to help with my decision on which vehicle was best for me. Bobby wa..." Read more

3 years ago

Daniel D.

Daniel D. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"Worst experience, I bought three cars from them and Regret it!!!Don't trust them, they have never followed thru with any service time frame to date. Their response was "sorry you feel this way". They did not offer a way to defuse the situation after their team clearly messed up.We ordered a service that required a part, they ordered i..." Read more

3 years ago