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Christopher M.
Hesperia, CA
"This is one of the worst Toyota Dealerships in Southern California if not the Continental United States and its been this bad for years despite the 4 star rating. Day 1 - Took Vehicle In For a simple alignment and Oil Change. Nobody called all day, finally had to call myself to find out the vehicle was done or so I thought. No paper work on the a..." Read more
4 years ago
Christopher M.
Hesperia, CA
"This is one of the worst Toyota Dealerships in Southern California if not the Continental United States and its been this bad for years despite the 4 star rating. Day 1 - Took Vehicle In For a simple alignment and Oil Change. Nobody called all day, finally had to call myself to find out the vehicle was done or so I thought. No paper work on the alignme..." Read more
4 years ago
Joanna F.
SoMa, San Francisco, CA
"Maggie was the most helpful staff member at Valley Hi Toyota. She took care of me and put me into the right hands when I was ready to purchase a car. She kept me updated on inventory, pricing and various car options. I felt comfortable knowing she was there to help me through the process of buying my first car. I couldnt have done it without her. I w..." Read more
4 years ago
Stephanie H.
Rancho Cucamonga, CA
"My dad went in today about an hour ago to buy a Tacoma and we are extremely upset because the reason why we even ran his credit was because we were wanting a 2.49 interest which my dad fully qualifies since he has excellent credit but when we did numbers they gave him almost a 5%, later on the manager inside the office ended up giving him a 2.49 but we felt..." Read more
4 years ago
Gigi M.
CA, CA
"I have been looking for a 4RUNNER for a while! Maggie was so kind and patient with me! She kept me informed about incoming 4RUNNERS. Maggie introduced me to Adriane because Sales was Adriane's department. Adriane was very helpful during the entire process. Everyone was so friendly and accommodating! Thank you for such a pleasant experience!"
4 years ago
Jason M.
Rancho Cucamonga, CA
"My car was on it's last leg And I've always only bought used being a person who drives the pass every day with 100 round trip I needed something reliable and something fuel-efficient I contacted Maggie and she was above and beyond what customer service should be. At no point did I feel like she was just in it for the sell she was very honest and upfront and..." Read more
4 years ago
Jason M.
Rancho Cucamonga, CA
"My car was on it's last leg And I've always only bought used being a person who drives the pass every day with 100 round trip I needed something reliable and something fuel-efficient I contacted Maggie and she was above and beyond what customer service should be. At no point did I feel like she was just in it for the sell she was very honest and upfront and..." Read more
4 years ago
Kristina S.
SoMa, San Francisco, CA
"For over week I was in communication with one of their employees about the specific car I was looking for. They didn't have it in stock so I told them to keep me updated in case one came in. One morning I received a message that they they got the car and asked me if I wanted it. I said yes and told them I would be there in two hours (driving from Glendale)...." Read more
4 years ago
Anson R.
Hesperia, CA
"I buy my daughter a brand new Corolla for college commute. First FREE service they rotate her tires, forgot to reset their location. She gets a notification of low tire on the freeway. She checks front left that the car is telling her is low. She checks it with tire gauge, it's fine. She goes on to get a blowout because it was her back right tire!!! Put my d..." Read more
4 years ago
Anson R.
Hesperia, CA
"I buy my daughter a brand new Corolla for college commute. First FREE service they rotate her tires, forgot to reset their location. She gets a notification of low tire on the freeway. She checks front left that the car is telling her is low. She checks it with tire gauge, it's fine. She goes on to get a blowout because it was her back right tire!!! Put my d..." Read more
4 years ago
Ana C.
Victorville, CA
"Incredible bad bad service... I am very familiar with how car dealership works. And to be honest it's a stressful situation.. it's hard to find a comfortable place to do business with. This place just gave us the worst experience. To start off one of the salesmen said. : This is not a buyer's market, so we dont accept negotiations. That right there..." Read more
4 years ago
Ana C.
Victorville, CA
"Incredible bad bad service... I am very familiar with how car dealership works. And to be honest it's a stressful situation.. it's hard to find a comfortable place to do business with. This place just gave us the worst experience. To start off one of the salesmen said. : This is not a buyer's market, so we dont accept negotiations. That right there..." Read more
4 years ago
Roger S.
Ontario, CA
"Great customer service. In this shortage era, they only add $995 over MSRP protecting your vehicle with the 3M invisible guard and some kind of anti-theft protection. I live in Rancho Cucamonga and my dealers in my area are super greedy. Metro Nissan of Montclair is marking up all their fleet at least $5,000 over MSRP, forcing you to buy 3 unnecesary "op..." Read more
4 years ago
Roger S.
Ontario, CA
"Great customer service. In this shortage era, they only add $995 over MSRP protecting your vehicle with the 3M invisible guard and some kind of anti-theft protection. I live in Rancho Cucamonga and my dealers in my area are super greedy. Metro Nissan of Montclair is marking up all their fleet at least $5,000 over MSRP, forcing you to buy 3 unnecesary "option..." Read more
4 years ago
Kat E.
San Bernardino, CA
"We had an awesome experience buying our 2021 Tacoma with Rod and Ruth! Ruth kept in contact with us the whole time while we were waiting for our truck to be delivered. The purchasing was so fast, Cassandra helped us with the paperwork and we were literally out of there in under two hours. Super friendly and attentive staff. We love the truck and will be refe..." Read more
4 years ago
Kat E.
San Bernardino, CA
"We had an awesome experience buying our 2021 Tacoma with Rod and Ruth! Ruth kept in contact with us the whole time while we were waiting for our truck to be delivered. The purchasing was so fast, Cassandra helped us with the paperwork and we were literally out of there in under two hours. Super friendly and attentive staff. We love the truck and will be refe..." Read more
4 years ago
Kristin S.
Del Mar, CA
"My mechanic is the best. Hands down. I have not bought any of my Toyota's here because I will go to whoever gets me the best deal for what I want. I haven't felt like it is here even though I have tried in the past. I'll keep trying to keep the business local. I do every single time use the services for my trucks and wouldn't bring them anywh..." Read more
4 years ago
Kristin S.
Victorville, CA
"My mechanic is the best. Hands down. I have not bought any of my Toyota's here because I will go to whoever gets me the best deal for what I want. I haven't felt like it is here even though I have tried in the past. I'll keep trying to keep the business local. I do every single time use the services for my trucks and wouldn't bring them anywhere else."
4 years ago
Brian O.
Riverside, CA
"I only buy Toyotas. Reliable, dependable, and of course, the hold their value. I was able to trade my Tacoma in and get a new Toyota RAV4 Prime! It's a plug-in and gets about 40 miles on the EV. I also like the fact that I can get the HOV sticker since I'm commute up the hill. The team is friendly, and the commercials are awesome. (I wonder why.)"
4 years ago
Yovana C.
Pomona, CA
"I have contacted the dealer and showed that I was interested in buying a vehicle for several months. I spoke with different people several times just on what I wanted they pulled my credit knowing I was on my way to purchase vehicle only to be told its been sold. So now I dont have a vehicle and my credit score is lower. Please don't waste your time there..." Read more
4 years ago
Yovana C.
Pomona, CA
"I have contacted the dealer and showed that I was interested in buying a vehicle for several months. I spoke with different people several times just on what I wanted they pulled my credit knowing I was on my way to purchase vehicle only to be told its been sold. So now I dont have a vehicle and my credit score is lower. Please don't waste your time there..." Read more
4 years ago
Silverio C.
Apple Valley, CA
"Horrible customer service in their service department. They don't listen to concerns and on one occasion they charged me for work they didn't do. Never doing business again."
4 years ago
Silverio C.
Apple Valley, CA
"Horrible customer service in their service department. They don't listen to concerns and on one occasion they charged me for work they didn't do. Never doing business again."
4 years ago
Robert P.
Victorville, CA
"I had an appointment for Thursday to get my battery serviced, but I went in 7/13 as a walk-in cause I needed my battery serviced ASAP it couldn't wait any longer, Anthony who I always go to for my cars care and needs helped me once again, I knew it would of took long because I had no appointment and it wouldn't matter how long as long as my car was taken car..." Read more
4 years ago
"James my service specialist was extremely professional and got everything handled in a timely matter. He applied my $10 off coupon that I had with no problem. Both of my vehicles returned at the exact time he had told us. Great customer service. Can never go wrong with VALLEY HIGH TOYOTA 👏🏻"
4 years ago