Valley Hi Toyota Reviews & Testimonials

4.7 (2,332)

Reviews: 2,332


5
85%
4
9%
3
2%
2
0%
1
4%

94% of customers would recommend Valley Hi Toyota

Ana C.

Ana C. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Incredible bad bad service...  I am very familiar with how car dealership works. And to be honest it's a stressful situation..   it's hard to find a comfortable place to do business with.  This place just gave us the worst experience.   To start off one of the salesmen said.  : This is not a buyer's market, so we dont accept negotiations.    That right there..." Read more

3 years ago

Roger S.

Roger S. star-alt star-alt star-alt star-alt star-alt

Ontario, CA

"Great customer service. In this shortage era, they only add $995 over MSRP protecting your vehicle with the 3M invisible guard and some kind of anti-theft protection. I live in Rancho Cucamonga and my dealers in my area are super greedy. Metro Nissan of Montclair is marking up all their fleet at least $5,000 over MSRP, forcing you to buy 3 unnecesary "op..." Read more

3 years ago

Kat E.

Kat E. star-alt star-alt star-alt star-alt star-alt

San Bernardino, CA

"We had an awesome experience buying our 2021 Tacoma with Rod and Ruth! Ruth kept in contact with us the whole time while we were waiting for our truck to be delivered. The purchasing was so fast, Cassandra helped us with the paperwork and we were literally out of there in under two hours. Super friendly and attentive staff. We love the truck and will be refe..." Read more

3 years ago

Kristin S.

Kristin S. star-alt star-alt star-alt star-alt star-alt

Del Mar, CA

"My mechanic is the best. Hands down. I have not bought any of my Toyota's here because I will go to whoever gets me the best deal for what I want. I haven't felt like it is here even though I have tried in the past. I'll keep trying to keep the business local. I do every single time use the services for my trucks and wouldn't bring them anywh..." Read more

3 years ago

Brian O.

Brian O. star-alt star-alt star-alt star-alt star-alt

Riverside, CA

"I only buy Toyotas. Reliable, dependable, and of course, the hold their value. I was able to trade my Tacoma in and get a new Toyota RAV4 Prime! It's a plug-in and gets about 40 miles on the EV. I also like the fact that I can get the HOV sticker since I'm commute up the hill. The team is friendly, and the commercials are awesome. (I wonder why.)"

3 years ago

Yovana C.

Yovana C. star-alt star-alt star-alt star-alt star-alt

Pomona, CA

"I have contacted the dealer and  showed that I was interested in buying a vehicle for several months. I spoke with different people several times just on what I wanted they pulled my credit knowing I was on my way to purchase vehicle only to be told its been sold. So now I dont have a vehicle and my credit score is lower.  Please don't waste your time there..." Read more

3 years ago

Silverio C.

Silverio C. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"Horrible customer service in their service department. They don't listen to concerns and on one occasion they charged me for work they didn't do. Never doing business again."

3 years ago

Robert P.

Robert P. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I had an appointment for Thursday to get my battery serviced, but I went in 7/13 as a walk-in cause I needed my battery serviced ASAP it couldn't wait any longer, Anthony who I always go to for my cars care and needs helped me once again, I knew it would of took long because I had no appointment and it wouldn't matter how long as long as my car was taken car..." Read more

3 years ago

John Wesley N.

John Wesley N. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Pierce hooked me up with a new '21 Tacoma SR5. Didn't take too long to get the deal finalized and there wasn't any nickel and diming. Couldn't be happier with my purchase."

3 years ago

Latisha S.

Latisha S. star-alt star-alt star-alt star-alt star-alt

CA, CA

"I have had a very horrible experience with this dealer ship. I went in there on Monday to look at purchasing a new car. I am a woman, a single mother who went with my child and I feel they completely took advantage of that. I feel sick to my stomach that these men would do that to  me and my child and I can only imagine how many others they have taken advant..." Read more

3 years ago

Angel M.

Angel M. star-alt star-alt star-alt star-alt star-alt

Adelanto, CA

"First I give only one star because of our salesman. Alexander was amazing. Did not push us into getting a car, kept me updated on a Sienna we were looking for and made everything in his control very easy for us and we appreciate all his work. A few days ago I went to the dealer in search of a 2021 Sienna. Met our salesman and told him what we were lookin..." Read more

3 years ago

Luke R.

Luke R. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"No, Todd S. The details are not more intricate. In fact, I took my truck the very next day to "Town and Country," and for $98.99 they were able to do a complete alignment. No problems at all! Said my tie rods and all the components were in fine working order. I will be taking vehicles to them for all my suspension needs from now on. I'm also recommen..." Read more

3 years ago

Zar

Zar star-alt star-alt star-alt star-alt star-alt

"James was very nice, and extremely helpful. I’m very happy with the service I was provided and I’m very grateful to James for his exceptional customer service. Thank you James!"

3 years ago

Google review

Keebz K.

Keebz K. star-alt star-alt star-alt star-alt star-alt

Glendora, CA

"Purchase of my car was easy and fast.  I knew exactly what I wanted so just needed to lock down a price.  Was able to get the car delivered the same day and I didn't have to  drive 1.5 hr to the dealership.  Carolina and Cassie were great.  They were responsive and helpful.  The sales manager (Raed F), on the other hand, was a bit of a douche.  Typical car s..." Read more

3 years ago

Netty L.

Netty L. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Horrible place to shop for a car. I came here with every intention on buying a car but was told that the car I wanted they didn't have and I was told by a sales person "good luck trying to find it". After this shitty experience I contacted another Toyota dealership and they literally bent over backwards for me saying if they didn't have the vehicle I..." Read more

3 years ago

Luke R.

Luke R. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"Put a 2.5 inch lift on my Tacoma needed to do an adjustment on the alignment after of course! So I make the appointment for that and balance and rotation of the tires. Appointment is at 9:30am. I had my wife take the truck down cause I was at work. She's stuck there waiting till 3pm when the service rep tells her the alignment can't be done. Everything is ru..." Read more

3 years ago

Denise Peralta

Denise Peralta star-alt star-alt star-alt star-alt star-alt

"Mina at Toyota Valley Hi is amazing! He made the process of buying a car easy and fast! We were looking for a particular truck and figured with limited supply we wouldn't be lucky, but Mina managed to get us what we wanted and more."

3 years ago

Google review

Jamie Guzman

Jamie Guzman star-alt star-alt star-alt star-alt star-alt

"This Toyota in Victorville is all over the place when it comes to selling a car be careful going here . I went here before and was trying to lease a Toyota and get approved they ran my credit about 10-15 times with different agencies before coming back telling me they will call me back and sent me on my way . That was very unprofessional and wasn’t right ! P..." Read more

3 years ago

Google review

Sheila Arnold

Sheila Arnold star-alt star-alt star-alt star-alt star-alt

"Took me as a walk in the day before my appt. They were very busy and i was on my way within a couple of hours. Love the service Valley Hi Toyota always delivers"

3 years ago

Google review

Kim B.

Kim B. star-alt star-alt star-alt star-alt star-alt

South Gate, CA

"My husband and I had a great experience at Valley Hi, the customer service is flawless and we didn't feel pressured by the sales team. It all flowed organically and Mina Attalla was great at getting everything together for us, we highly recommend him and Valley Hi Toyota. We walked away with a beautiful 2021 Tacoma and no regrets. We look forward to our next..." Read more

3 years ago

Antionette W.

Antionette W. star-alt star-alt star-alt star-alt star-alt

Barstow, CA

"Had a wonderful experience at Valley Hi Toyota/Victorville, very welcoming and professional atmosphere.  Got the 2021 Camry it is so beautiful and runs amazing!!  Thanks to Alejandro Lopez, Allen Benjamin and Efrain Ramirez great team.  Will diffinately revisit on my next purchas.   Antionette Wise"

3 years ago

Debra Kiernan

Debra Kiernan star-alt star-alt star-alt star-alt star-alt

"I went to Valley Hi Toyota yesterday, and just had to what a great experience! I was in for matinee service, also they were able to do the recall on my 2019 Tacoma. Katie was very knowledgeable and made the whole experience painless. Not like the dealership I brought my Tacoma from. I regret not buy my vehicle at Valley Hi Toyota. I brought it at Larry Mil..." Read more

3 years ago

Google review

Cesar Q.

Cesar Q. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I personally recommend asking for Cassandra Bumanglag and her team they made us feel respected and listen to all of our questions great customer service definitely going back to get another Toyota with them. Cesar Quintana"

3 years ago

Jennifer C.

Jennifer C. star-alt star-alt star-alt star-alt star-alt

Corona, CA

"I was referred by a friend to valley Hi Toyota I can not be more happy  with my 2021 4runner. Michaela and Mina made everything  so easy they were so helpful great customer service! Everything  was done over the phone and delivered  the car to my door  I highly recommend  Valley Hi toyota! Hands down best experience  buying a car."

3 years ago

Juan Torres

Juan Torres star-alt star-alt star-alt star-alt star-alt

"Service and oil change no to good"

3 years ago

Google review