What A Room Reviews & Testimonials

4.7 (819)

Reviews: 819


5
84%
4
8%
3
2%
2
2%
1
4%

92% of customers would recommend What A Room

Vatsal S.

Vatsal S. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Steven was great in showing us the different styles and the configurations of the sofas that were possible. The quality of the sofas was top-notch, the pricing quite competitive, and all our questions ( e.g. arrangement of sectional pieces, shipping, warranty ) were answered in detail and to our satisfaction."

4 years ago

Sina K.

Sina K. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Dan was absolutely awesome! He made my experience very easy and helped me find the perfect sofa for my living room. I was having trouble deciding what size to choose, and he asked me all the right questions for me to make a final decision. He even went above and beyond by moving furniture around the store to help me visualize how it would look in my living r..." Read more

4 years ago

Sina K. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Dan was absolutely awesome! He made my experience very easy and helped me find the perfect sofa for my living room. I was having trouble deciding what size to choose, and he asked me all the right questions for me to make a final decision. He even went above and beyond by moving furniture around the store to help me visualize how it would look in my living r..." Read more

4 years ago

Vatsal S. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Steven was great in showing us the different styles and the configurations of the sofas that were possible. The quality of the sofas was top-notch, the pricing quite competitive, and all our questions ( e.g. arrangement of sectional pieces, shipping, warranty ) were answered in detail and to our satisfaction."

4 years ago

Thanh T.

Thanh T. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"This review is long overdue! We decided to furnish our guest room/office last year during the pandemic since we had so much free time. The staff was friendly and assisted us in designing our room with quality pieces that fit our budget. It's been a year and everything still feels like new. We've had a few overnight guests and everyone was raving how comforta..." Read more

4 years ago

Thanh T.

Thanh T. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"This review is long overdue! We decided to furnish our guest room/office last year during the pandemic since we had so much free time. The staff was friendly and assisted us in designing our room with quality pieces that fit our budget. It's been a year and everything still feels like new. We've had a few overnight guests and everyone was raving how comforta..." Read more

4 years ago

Minh T.

Minh T. star-alt star-alt star-alt star-alt star-alt

Central San Jose, San Jose, CA

"Helpful and friendly service. We were looking for a bed and dining table and Steven helped us find the set we wanted with great discount. Highly recommend What A Room!"

4 years ago

Minh T. star-alt star-alt star-alt star-alt star-alt

Central San Jose, San Jose, CA

"Helpful and friendly service. We were looking for a bed and dining table and Steven helped us find the set we wanted with great discount. Highly recommend What A Room!"

4 years ago

Yujin J.

Yujin J. star-alt star-alt star-alt star-alt star-alt

Orinda, CA

"What nice people to work with! Steven and Dan hired me for their new location  of What A Room showroom. They are total professionals and had great ideas already, making it an easy to finish the project. I got my dream lounge chair from What a room, which was made of real, high quality leather with nice detail finishes. They had great customer ser..." Read more

4 years ago

Yujin J. star-alt star-alt star-alt star-alt star-alt

Orinda, CA

"What nice people to work with! Steven and Dan hired me for their new location of What A Room showroom. They are total professionals and had great ideas already, making it an easy to finish the project. I got my dream lounge chair from What a room, which was made of real, high quality leather with nice detail finishes. They had great customer service with..." Read more

4 years ago

Clare C.

Clare C. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"We were very impressed by the excellent customer service that was provided by Charlie.  His knowledge of mattresses was very impressive.  I actually learned a few things myself.  My mother is very happy with her new mattress and adjustable base.  Thanks Charlie, I'll be looking for you when I'm ready for a new mattress."

4 years ago

Clare C.

Clare C. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"We were very impressed by the excellent customer service that was provided by Charlie.  His knowledge of mattresses was very impressive.  I actually learned a few things myself.  My mother is very happy with her new mattress and adjustable base.  Thanks Charlie, I'll be looking for you when I'm ready for a new mattress."

4 years ago

Aex R.

Aex R. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"As someone who is not an impulsive buyer, i had a list of Places to check out with my girlfriend over the weekend to find the right sectional. Thanks to the friendliness, knowledge and professionalism of Steven, we found exactly what we were looking for with the right customization.He helped us even to decide on the proper dimensions, setup and color..." Read more

4 years ago

Aex R.

Aex R. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"As someone who is not an impulsive buyer, i had a list of Places to check out with my girlfriend over the weekend to find the right sectional. Thanks to the friendliness, knowledge and professionalism of Steven, we found exactly what we were looking for with the right customization. He helped us even to decide on the proper dimensions, setup and color with..." Read more

4 years ago

mohammad rezvani

mohammad rezvani star-alt star-alt star-alt star-alt star-alt

"My wife and I were looking for a sectional sofas, we visited many stores in Bay until we found what a room where we have been working with Steve. He worked with us through choosing fabrics, and gave us good recommendations. He helped us with our decision since there are many nice furniture in the show room, and it is hard to make decision. Overall, we are ve..." Read more

4 years ago

Google review

Angie H.

Angie H. star-alt star-alt star-alt star-alt star-alt

Palo Alto, CA

"We ordered a leather powered sectional recliner from what-a-room, but when we got it I found out that the color isn't right (we ordered beige but they delivered white.) I let the store know right away. The owner Steven was really nice on helping me exchange to the color I wanted, but I need to wait another 8 weeks for my actual sectional to arrive. Steven ga..." Read more

4 years ago

Angie H. star-alt star-alt star-alt star-alt star-alt

Palo Alto, CA

"We ordered a leather powered sectional recliner from what-a-room, but when we got it I found out that the color isn't right (we ordered beige but they delivered white.) I let the store know right away. The owner Steven was really nice on helping me exchange to the color I wanted, but I need to wait another 8 weeks for my actual sectional to arrive. Steven ga..." Read more

4 years ago

Jenny N.

Jenny N. star-alt star-alt star-alt star-alt star-alt

Crocker-Amazon, San Francisco, CA

"Overall we loved our experience at What A Room. We were greeted the moment we stepped through the door and then we were given our space to browse. Shopping without all eyes on us...is a plus!! Once we were done browsing, Steven was super helpful and knowledgeable, and gave us things to consider that we never thought we needed to consider in a couch...." Read more

4 years ago

Loc T.

Loc T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Really nice place with a great showroom! Walked out of here with 6 new dining room chairs. Prices were affordable, didn't need to break the bank for quality. Brian was super helpful in giving me a few different options to pick from. Will definitely be back in the future!"

4 years ago

Thomas T.

Thomas T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We went to What A Room on a weekend and was met by Steven. He was very informative and knowledgeable about furniture styles and helped us pick out 4 great pieces for our dining room. Service was amazing, and for the price of our pieces, we definitely felt like we got a bargain! The chairs were great quality and very comfortable, definitely would recommend th..." Read more

4 years ago

Sheela G.

Sheela G. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"We are very happy with our recent purchase from this store. Three things that stood out - 1. This was the only store where we liked more than one sofas. They have put a lot of thought into what they put on display instead of filling up space with items that you would likely pass.2. You have the luxury of extreme customization - We had few aspects we..." Read more

4 years ago

Joe M.

Joe M. star-alt star-alt star-alt star-alt star-alt

Riverside, CA

"This place continues to amaze me with their excellent services and amazing deals on affordable furnitures and wide selection of sofas, chairs, tables, and more. Highly recommend anyone currently moving in the bay area and looking to upgrade or spruce up their home decor.

Thanks again"

4 years ago

Brian V.

Brian V. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Whoa I love the new location they have, especially that 15ft metal wall centerpiece they have on the left side of the store, so fancy. There showrooms is so stylish and not bland like those typical Asian furniture stores you see in the Bay area, quite the opposite actually. Love their selections and variety of styles. Competitive prices thats matches the qua..." Read more

4 years ago

C R.

C R. star-alt star-alt star-alt star-alt star-alt

Cupertino, CA

"We ordered custom furniture from What a Room. Both Steven and his brother were very helpful from the start. They helped us select the right firmness on the sofa, right colors and length. They also advised on the right size of sofa based on the room size. We ordered 2 sofas and 2 swivel chairs and are very happy so far with their quality and customer support...." Read more

4 years ago

Archana R.

Archana R. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Called a week ago and was told to email them. Their auto-response email said they will respond within 24 hours. It's been exactly 1 week since I emailed them and so far, no response. Why offer email if you aren't going to respond?"

4 years ago