What A Room Reviews & Testimonials

4.7 (819)

Reviews: 819


5
84%
4
8%
3
2%
2
2%
1
4%

92% of customers would recommend What A Room

Lawrence G.

Lawrence G. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"My wife and and I were looking for an upgrade from the usual IKEA couch and decided to go to What A Room! for more grown up furniture.

We were greeted by he staff right as soon as we walked in. Dan was very knowledgeable about any questions that we had. We ended up getting a custom sectional. Dan and John helped us every step of the way!"

7 years ago

Lawrence G.

Lawrence G. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"My wife and and I were looking for an upgrade from the usual IKEA couch and decided to go to What A Room! for more grown up furniture. We were greeted by he staff right as soon as we walked in. Dan was very knowledgeable about any questions that we had. We ended up getting a custom sectional. Dan and John helped us every step of the way!"

7 years ago

SN L

SN L star-alt star-alt star-alt star-alt star-alt

"Nice"

7 years ago

Google review

Du

Du star-alt star-alt star-alt star-alt star-alt

"Small, clean & organize show room. Good service."

7 years ago

Google review

Elektra King

Elektra King star-alt star-alt star-alt star-alt star-alt

"I love that I was able to customize this sofa. I wanted our sofa at a specific height so I can put my arms on the back. The delivery crew were really polite and nice. They even built the bed and the nightstand for me free of charge. But of course, I tipped them. I’m happy with the order. They are busy when you go to their showroom, go online or sit and check..." Read more

7 years ago

Google review

Prashant S. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"I bought a full bedroom set from WhatARoom and they have been great from helping me select a right bedroom set to actually making it easier to assemble in home. I especially appreciate Steven help in helping all the way! Thanks again!"

7 years ago

June M. star-alt star-alt star-alt star-alt star-alt

Milpitas, CA

"What a Room was quite a surprise for us as a place to purchase a new sofa and love seat. It is a customized experience. Choose style, height, length, depth and fabric for your furniture. You can also choose firmness of cushions. With all these choices a person could get overwhelmed however their salesperson/design consultant, Olivia Feldstein, made it fun...." Read more

7 years ago

Ai Ai C. star-alt star-alt star-alt star-alt star-alt

Milpitas, CA

"Best customer service, good prices, and the only place I'll be telling people to go to. I've purchased furniture and beds at other places before and speaking of my experience: What A Room is the best company to go to."

7 years ago

Alina M.

Alina M. star-alt star-alt star-alt star-alt star-alt

Leander, TX

"What A Room provided the furniture for the staging of my small condo when I put it on the market (my agent picked them and the staging business). I was not happy with how the house looked at all with tons of dark furniture and had no say in what was selected. The condo didn't sell but that's ok cause I took it off the market and kept it instead.Fast..." Read more

7 years ago

Kate R

Kate R star-alt star-alt star-alt star-alt star-alt

"I didn't find what I was looking for but Daniel, the owner, is very knowledgeable and helpful. Tell him what you want and I'm sure he will deliver."

7 years ago

Google review

Erica F. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"I'm glad that I decided to purchase dining table set with What A Room. Not only it offers an extensive list of furniture, but also they are of such great help. I loved the settings in their showroom and they were kind and patient enough to give me suggestions to help me make decisions. I had a difficult time choosing a color. One of the chairs got damaged w..." Read more

7 years ago

Huy Q.

Huy Q. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Great furniture store! Just moved and needed a new couch. I didn't know that you could customize your couch so much, everything was from the firmness (soft) to the depth. I'm pretty tall so having a deeper couch felt noticeablely more comfortable for my long legs. Pricing was surprisingly competitive since I was looking on Amazon and ikea. Ikea has a bunch o..." Read more

7 years ago

Victor Pham

Victor Pham star-alt star-alt star-alt star-alt star-alt

"Nice selection and friendly staff. Answered all my questions and I walked away with some pieces I LOVE!"

7 years ago

Google review

Ya-yun C.

Ya-yun C. star-alt star-alt star-alt star-alt star-alt

Cupertino, CA

"We bought a sofa and six chairs at this store. The sales promised us to deliver on time, but it turned out to be a ridiculous 5-month wait. We contacted the store, showing up in person almost every two weeks, but always they said the chairs were back-ordered and gave us another irresponsible date of arrival. We were also refused to get the full refund, even..." Read more

7 years ago

MyTien P.

MyTien P. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"My mom needed some new furniture for her house in San Jose, and thanks to the positive reviews on Yelp, I stumbled upon What A Room!Their extensive furniture selection was very impressive and I loved all the styles they had to offer. From modern, to rustic, to vintage furniture, this place offers it all! The best part was that the prices here are pre..." Read more

7 years ago

Tina Tian

Tina Tian star-alt star-alt star-alt star-alt star-alt

"We got this wonderful sofa and so happy about it!!! People in the store are very nice and helpful! Daniel helped us shopping the sofa in different types. He's very honest in different kinds of sofa's cons and pros. Sofa's quality and price are both amazing! And you can also do customize at this store so that the sofa fits perfectly in our room. Btw, the del..." Read more

7 years ago

Google review

Tina T.

Tina T. star-alt star-alt star-alt star-alt star-alt

Pittsburgh, PA

"We got this wonderful sofa and so happy about it!!! People in the store are very nice and helpful! Daniel helped us shopping the sofa in different types. He's very honest in different kinds of sofa's cons and pros. Sofa's quality and price are both amazing! We found similar sofa in crate and barrel that costs 3000+ bucks! And you can also do customiz..." Read more

7 years ago

Sam Saechao

Sam Saechao star-alt star-alt star-alt star-alt star-alt

"Good selection for decor. Once I get my own place this will be my go to spot"

7 years ago

Google review

Irvin Chau

Irvin Chau star-alt star-alt star-alt star-alt star-alt

"Found this place on yelp. Pretty welcoming enviroment. A great aspect is that there are a lot of floor models so that you may be able to touch and feel a lot of the furniture. Great place for children and a great model store. One thing that stands out is how quick and great their customer service was. Noone felt sales-y and they were not pushing product on..." Read more

7 years ago

Google review

David Chau

David Chau star-alt star-alt star-alt star-alt star-alt

"Great customer service and great selection! Plenty of parking and the sales people do not hound you to make a sale."

7 years ago

Google review

Christopher Lam

Christopher Lam star-alt star-alt star-alt star-alt star-alt

"Very glad I stumbled into What A Room! when I was on the hunt for new furniture for both my new house and my parents' house. Dan and Steve were incredibly impactful in helping us narrow our options based on the hundreds of photos we showed them of everything we needed. With items that they knew they didn't have in stock, they let us know other stores to ge..." Read more

7 years ago

Google review

Harish Iyer

Harish Iyer star-alt star-alt star-alt star-alt star-alt

"Good place for customization of sofa and quality of product is good. Customer service could be better though but the product sells so I guess there is only so much one should expect"

7 years ago

Google review

Reanal E.

Reanal E. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I just moved back from SF and was in search for a new couch. As I didn't know where to start my friend recommended this place. They were very helpful and friendly. I ended up buying a couch and the delivery process was easier than I thought I'd be. I highly recommend checking this place out."

7 years ago

Matthew N.

Matthew N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"After remodeling the house, my parents gave me the job to look for furniture for the living room. Apparently I have some good fashion senses so I agreed to research what would be the best compliment to the living room. I've searched far and wide, went into many well known brand name stores (Pottery Barn and Crate & Barrel) and nothing just really stood o..." Read more

7 years ago

Ricky Tran

Ricky Tran star-alt star-alt star-alt star-alt star-alt

"As a Real Estate Investor, I purchase many homes that needs furnitures. What A Room has provided me great services when it comes to designing and customizing different types of furnitures that fit different projects. I like the fact that if you like a certain style of couch that doesn't come in a size that fits your needs, they'll be able to adjust that for..." Read more

7 years ago

Google review