Yelp 
Google 
Kemi S.
Aptos, CA
Karen C.
San Jose, CA
"Very limited items and although I was the only person in the store, staff was not at all eager to assist me or answer questions and made me feel like I was unimportant."
4 years ago
Falguni Patel
"Good customer service!"
4 years ago
Google review
Pravina V.
San Jose, CA
"Update: ***********+Dan called to resolve the situation. Truly appreciative of the call. Thanks Dan for helping resolve the situation He resolved the situation by1. Apologizing for the lack of communication2. Offering a loaner couch which meets our fabric requirements (allergy issues to microfiber)3. Offering a choice of a..." Read more
4 years ago
Michelle R.
Hollister, CA
"I ordered several things (couches and accent chairs) and I was extremely satisfied on the quality. Even though the couches took time to arrive, due to Covid and being customized, I loved the customer service, the attention received, the follow-up, and always been kept on the know of my delivery. Would definitely recommend this place and will use it in the fu..." Read more
4 years ago
Andrea Brisker
"Incredibly helpful staff. Would recommend checking this place out to anyone in the market for a couch."
4 years ago
Google review
Vinh D.
Milpitas, CA
"I've been going to what a room for quite some time now, and they always have the best service and furniture! My wife and I recently decided to upgrade our couch and came in to see what they had. Right away, we were greeted by Steven, who was very polite and knowledgeable. He helped us find the perfect sectional! We live in a small place so they were..." Read more
4 years ago
Jigar G.
Cupertino, CA
"Really good stuff and the staff were super friendly. They helped us go thought the catalogues and picked the best stuff according to our needs"
4 years ago
Urvesh P.
San Jose, CA
"We learnt about this store via Yelp. We went there shopping for bedroom furniture but they had good collection of dining tables. We ended up buying dining table, coffee table, and night stands from them. We were happy with how they responded to our questions and overall collection of furniture"
4 years ago
Ranjini S.
San Jose, CA
"I made two purchases over the past year - a custom sofa set earlier this year and more recently, a bed frame/nightstand set. All products have been of high quality and the price point is competitive with similar products at other stores. During my search for a bed frame, I looked at many places and then contacted Steven (who had helped me while purchas..." Read more
4 years ago
Orchid P.
Saratoga, CA
"Are you picky? Do you want quality, custom furniture in a reasonable amount of time, even during the pandemic? Then What a Room is the place for you! Steven and Daniel patiently answered all our questions (and we had A LOT!), they listened to what we were looking for, gave us suggestions based on our needs and floor plan, and helped us design a custo..." Read more
4 years ago
Livia Ulicna
"We really liked the experience in What a room and we will definitely come back. We bought sofa and ottoman, made exactly based on our wishes. The expected delivery was 3-4 weeks and it was 4 weeks to the day, which in COVID situation is really fast."
4 years ago
Google review
Bronco B.
New York, NY
"What a service! Bought a custom sectional, came exactly as we had ordered it and it was gorgeous. A few months in, one section started squeaking so I called them. They took care of it all under warranty - picked it up, fixed it, dropped it off 3 wks later. Not only do they offer a great product but also good service and warranty."
4 years ago
Adam A.
San Jose, CA
"Great service and great quality!! We originally bought a couch from west elm and we did not love it. We ended up selling it and coming here to get a custom couch made for us exactly how we wanted. We absolutely love it and will be recommending to all our friends and family. It's the perfect addition to our new home!"
4 years ago
Adam A.
San Jose, CA
"Great service and great quality!! We originally bought a couch from west elm and we did not love it. We ended up selling it and coming here to get a custom couch made for us exactly how we wanted. We absolutely love it and will be recommending to all our friends and family. It's the perfect addition to our new home!"
4 years ago
Kevin L.
San Jose, CA
"We purchased two bed frames (King + Queen) with Steven's help. Friendly and helpful staff, overall I had a great experience with the store. From walk-in, ordering to delivery, everything was smooth."
4 years ago
Kevin L.
San Jose, CA
"We purchased two bed frames (King + Queen) with Steven's help. Friendly and helpful staff, overall I had a great experience with the store. From walk-in, ordering to delivery, everything was smooth."
4 years ago
Jeffrey J.
Union City, CA
"Place was perfect for what we were looking for! The staff was very friendly and easy to work with, they essentially let us customize our sofa set however we wanted it. They worked with us step by step until we got our ideal sofa set. Best place to buy sofa sets as they let you build it however you want!"
4 years ago
Jeffrey J.
Union City, CA
"Place was perfect for what we were looking for! The staff was very friendly and easy to work with, they essentially let us customize our sofa set however we wanted it. They worked with us step by step until we got our ideal sofa set. Best place to buy sofa sets as they let you build it however you want!"
4 years ago
gary t.
San Jose, CA
"I was able to get a custom sofa made for my living room. Steven and Dan were super professional and was able to help me pick the right color, size and style for my sofa.The sofa came in a little bit earlier than expected and way better than I imagined.It's a true pleasure to work with the what a room team. I would definitely come back to make..." Read more
4 years ago
gary t.
San Jose, CA
"I was able to get a custom sofa made for my living room. Steven and Dan were super professional and was able to help me pick the right color, size and style for my sofa. The sofa came in a little bit earlier than expected and way better than I imagined. It's a true pleasure to work with the what a room team. I would definitely come back to make other furni..." Read more
4 years ago
Yuko Y.
San Jose, CA
"Great quality custom made soda and rug for reasonable pricing.
Steven has good sense, gave us suggestions for choosing fabric and color, resulted in the perfect match of the sofa and rug, fit well in our room.
Highly recommend, and we will for sure go back."
4 years ago
Yuko Y.
San Jose, CA
"Great quality custom made soda and rug for reasonable pricing. Steven has good sense, gave us suggestions for choosing fabric and color, resulted in the perfect match of the sofa and rug, fit well in our room. Highly recommend, and we will for sure go back."
4 years ago
Johnson K
"Recently got a customized bed frame and mattress from here. I shopped around, checking out other furniture and mattress stores, but ended up getting both here cuz it was just the best value out of all the stores I checked out. Not only is the price very reasonable, but the quality is also top-notch...gone are the college days of taking furniture off the stre..." Read more
4 years ago
Google review
Sarah Chen
"I had a hard time finding a king-sized bed frame that both my husband and I would like. So we came to What a Room since they also offered custom options. Steven was very helpful in providing us with different bed frame suggestions. He was always quick to respond to my many questions via email and provided a lot of valuable insight. When we decided to go..." Read more
4 years ago
Google review
"Nice showroom with some beautiful pieces. Not to my level of taste which tends towards Italian contemporary."
4 years ago