What A Room Reviews & Testimonials

4.7 (857)

Reviews: 857


5
84%
4
8%
3
2%
2
2%
1
4%

92% of customers would recommend What A Room

H S.

H S. star-alt star-alt star-alt star-alt star-alt

Milpitas, CA

"We were the only ones on a Monday afternoon.. there were about 4-5 people in the store, all on their laptops.. no one greeted us, were reluctant to help and in general didn't seem to care. Furniture in store was limited, maybe they are more into selling customized stuff."

4 years ago

H S.

H S. star-alt star-alt star-alt star-alt star-alt

Milpitas, CA

"We were the only ones on a Monday afternoon.. there were about 4-5 people in the store, all on their laptops.. no one greeted us, were reluctant to help and in general didn't seem to care. Furniture in store was limited, maybe they are more into selling customized stuff."

4 years ago

Tushar Gupta

Tushar Gupta star-alt star-alt star-alt star-alt star-alt

"Great furniture. Very helpful staff."

4 years ago

Google review

Theodore Winand

Theodore Winand star-alt star-alt star-alt star-alt star-alt

"Recently moved to the Bay Area, and wanted to find a great couch to fit my awkwardly arranged floor plan. The designers at What a Room helped me maximize my space and designed a really great couch, at a great value. Delivery took a bit longer than quoted, but still received the couch in a reasonable time considering delays due to Covid and general industry s..." Read more

4 years ago

Google review

Teddy W.

Teddy W. star-alt star-alt star-alt star-alt star-alt

Lincoln Park, NJ

"Recently moved to the Bay Area, and wanted to find a great couch to fit my awkwardly arranged floor plan. The designers at What a Room helped me maximize my space and designed a really great couch, at a great value. Delivery took a bit longer than quoted, but still received the couch in a reasonable time considering delays due to Covid and general industry s..." Read more

4 years ago

Teddy W.

Teddy W. star-alt star-alt star-alt star-alt star-alt

Lincoln Park, NJ

"Recently moved to the Bay Area, and wanted to find a great couch to fit my awkwardly arranged floor plan. The designers at What a Room helped me maximize my space and designed a really great couch, at a great value. Delivery took a bit longer than quoted, but still received the couch in a reasonable time considering delays due to Covid and general industry s..." Read more

4 years ago

Anthony D.

Anthony D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I was lucky enough to purchase a house during the pandemic. My wife and I knew we had to come back for a new sectional. The What A Room team sent Dan to my home to do some measurements and recommendations. My living room has a strange supporting beam so Dan recommended making a custom curving sectional where the couch would strategically turn at the pillar...." Read more

4 years ago

Andy P.

Andy P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I recently just moved into a new house and was in dire need of an living room couch. Brian was super helpful explaining the different kinds of cushions and material needed to find the perfect couch for you. They offer a wide variety of options. Brian triple checked the measurements to ensure everything would fit perfectly as these couches are all custom made..." Read more

4 years ago

Andy P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I recently just moved into a new house and was in dire need of an living room couch. Brian was super helpful explaining the different kinds of cushions and material needed to find the perfect couch for you. They offer a wide variety of options. Brian triple checked the measurements to ensure everything would fit perfectly as these couches are all custom made..." Read more

4 years ago

Anthony D.

Anthony D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I was lucky enough to purchase a house during the pandemic. My wife and I knew we had to come back for a new sectional. The What A Room team sent Dan to my home to do some measurements and recommendations. My living room has a strange supporting beam so Dan recommended making a custom curving sectional where the couch would strategically turn at the pillar...." Read more

4 years ago

Saravanan Selvam

Saravanan Selvam star-alt star-alt star-alt star-alt star-alt

"My wife and I have been looking for sectionals for a few months now. We are so pleased to have found this gem of a store! The product choices and the customization of color/fabric/style/firmness is just phenomenal. Grateful to Steven for the guidance throughout the process as we were torn between three different choices. Very excited to see our customized se..." Read more

4 years ago

Google review

Kapil K.

Kapil K. star-alt star-alt star-alt star-alt star-alt

Key West, FL

"Great Work done by Steven. He helped us and guide us through our entire process from designing the couch and delivering it. What should be color, what should be the fabric, how the arm should measure, seat should measure, etc. And now when i see my end product stage at my house i am loving it.

Thanks"

5 years ago

Kapil K.

Kapil K. star-alt star-alt star-alt star-alt star-alt

Key West, FL

"Great Work done by Steven. He helped us and guide us through our entire process from designing the couch and delivering it. What should be color, what should be the fabric, how the arm should measure, seat should measure, etc. And now when i see my end product stage at my house i am loving it. Thanks"

5 years ago

Vatsal S.

Vatsal S. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Steven was great in showing us the different styles and the configurations of the sofas that were possible. The quality of the sofas was top-notch, the pricing quite competitive, and all our questions ( e.g. arrangement of sectional pieces, shipping, warranty ) were answered in detail and to our satisfaction."

5 years ago

Sina K.

Sina K. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Dan was absolutely awesome! He made my experience very easy and helped me find the perfect sofa for my living room. I was having trouble deciding what size to choose, and he asked me all the right questions for me to make a final decision. He even went above and beyond by moving furniture around the store to help me visualize how it would look in my living r..." Read more

5 years ago

Sina K. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Dan was absolutely awesome! He made my experience very easy and helped me find the perfect sofa for my living room. I was having trouble deciding what size to choose, and he asked me all the right questions for me to make a final decision. He even went above and beyond by moving furniture around the store to help me visualize how it would look in my living r..." Read more

5 years ago

Vatsal S. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Steven was great in showing us the different styles and the configurations of the sofas that were possible. The quality of the sofas was top-notch, the pricing quite competitive, and all our questions ( e.g. arrangement of sectional pieces, shipping, warranty ) were answered in detail and to our satisfaction."

5 years ago

Thanh T.

Thanh T. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"This review is long overdue! We decided to furnish our guest room/office last year during the pandemic since we had so much free time. The staff was friendly and assisted us in designing our room with quality pieces that fit our budget. It's been a year and everything still feels like new. We've had a few overnight guests and everyone was raving how comforta..." Read more

5 years ago

Thanh T.

Thanh T. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"This review is long overdue! We decided to furnish our guest room/office last year during the pandemic since we had so much free time. The staff was friendly and assisted us in designing our room with quality pieces that fit our budget. It's been a year and everything still feels like new. We've had a few overnight guests and everyone was raving how comforta..." Read more

5 years ago

Minh T.

Minh T. star-alt star-alt star-alt star-alt star-alt

Central San Jose, San Jose, CA

"Helpful and friendly service. We were looking for a bed and dining table and Steven helped us find the set we wanted with great discount. Highly recommend What A Room!"

5 years ago

Minh T. star-alt star-alt star-alt star-alt star-alt

Central San Jose, San Jose, CA

"Helpful and friendly service. We were looking for a bed and dining table and Steven helped us find the set we wanted with great discount. Highly recommend What A Room!"

5 years ago

Yujin J.

Yujin J. star-alt star-alt star-alt star-alt star-alt

Orinda, CA

"What nice people to work with! Steven and Dan hired me for their new location  of What A Room showroom. They are total professionals and had great ideas already, making it an easy to finish the project. I got my dream lounge chair from What a room, which was made of real, high quality leather with nice detail finishes. They had great customer ser..." Read more

5 years ago

Yujin J. star-alt star-alt star-alt star-alt star-alt

Orinda, CA

"What nice people to work with! Steven and Dan hired me for their new location of What A Room showroom. They are total professionals and had great ideas already, making it an easy to finish the project. I got my dream lounge chair from What a room, which was made of real, high quality leather with nice detail finishes. They had great customer service with..." Read more

5 years ago

Clare C.

Clare C. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"We were very impressed by the excellent customer service that was provided by Charlie.  His knowledge of mattresses was very impressive.  I actually learned a few things myself.  My mother is very happy with her new mattress and adjustable base.  Thanks Charlie, I'll be looking for you when I'm ready for a new mattress."

5 years ago

Clare C.

Clare C. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"We were very impressed by the excellent customer service that was provided by Charlie.  His knowledge of mattresses was very impressive.  I actually learned a few things myself.  My mother is very happy with her new mattress and adjustable base.  Thanks Charlie, I'll be looking for you when I'm ready for a new mattress."

5 years ago