Yelp 
Google 
Nate Hurwitz
Christine Tate
"We had a great experience purchasing our custom couch ant WhatARoom earlier this year. The whole process went exactly as we expected, communications were clear, and we had great interactions with both the sales staff and delivery people. We even contacted the company again several months after delivery to organize a repair on the couch (completely unrelated..." Read more
a year ago
Google review
Trent Gordon
"We shopped around a ton for a sofa at many of the high end chains. What a room delivered a nicer custom couch of better quality at a better price. Great customer service."
a year ago
Google review
Lohith Bellad
"Very good quality custom made couches."
a year ago
Google review
Neelesh Bansod
"Great selection and customer service in store, timely delivery."
a year ago
Google review
Duane Riddle
"Just received a new sectional from What A Room. It looks great, appears well made and it's comfortable. The white glove delivery service here in Indianapolis was excellent. I was having trouble finding a sectional to suit my dimension requirements. What A Room solved my problem with their customization ability. We're very pleased."
a year ago
Google review
Sanzy Kanzy
"Update: Customer service rep gordon reached out to me and helped me fix the defected area. Thank you Gordon. Original review: I bought a sofa which came defected. Kaylina their customer service rep told me she filed a claim and stopped replying to my email. Do not buy anything from them, you’re only a customer until they get your money. Spend your money els..." Read more
a year ago
Google review
Norman Tieu
"I placed my order with Duy and he was very good at helping my wife and I customize our sectional for a very reasonable price. He wasn't pushy and was very patient in helping us look for furniture that fit our style through a number of catalogs. The delivery took about 5 weeks from order date to delivery."
a year ago
Google review
neha shah
"We got our couch from here recently. I wanted to customize it to fit a specific way in our space. When you go to the showroom there's no pressure. The staff gives you an idea of how the store is setup to help choose features you want. They are super helpful and not pushy. I had some issues with the delivery and they were great about resolving it. Lots of opt..." Read more
a year ago
Google review
Daniel B.
New Orleans, LA
"They will make a couch anyway you want and make sure that it's done right and they understand your situation and requirements"
a year ago
Daniel B.
New Orleans, LA
"They will make a couch anyway you want and make sure that it's done right and they understand your situation and requirements"
a year ago
Huseyn Aydemirov
"Godd"
a year ago
Google review
Lisa Wood
"We had a fabulous experience with buying a sofa at What A Room. The options for customization were amazing and the sales staff was easy to work with. The quality of the sofa is much higher than at other furniture places. We are very happy with our purchase."
a year ago
Google review
Mike Dedmon
"Both the in store staff and delivery staff were awesome. I had a custom order, Duy helped out and was very responsive both over email and text. The delivery team removed our old couch along with an extra table we had trouble getting rid of."
a year ago
Google review
Juaquin S.
Sunnyvale, CA
"Youngest owner is an A$$ Hole..................................... Youngest owner is an A$$ Hole..................................... Youngest owner is an A$$ Hole..................................... Youngest owner is an A$$ Hole..................................... Worst service."
2 years ago
Yeon Kim
"Great quality furniture and amazing service. Hidden gem in San Jose."
2 years ago
Google review
Kirit Patel
"The sofa set arrived on time and was efficiently set up in the room. Excellent service and quality; highly recommend for a hassle-free experience. Comfortable and stylish addition to our home."
2 years ago
Google review
Vianna Briscoe
"I called what room re a particular bar stool all my questions were answered and I placed an order and visited the store to see the bar stool upon finalizing the order. They were very accommodating and I felt very comfortable with then, my sales person was Dewey! Thank you Dewey!"
2 years ago
Google review
Bryan K.
Titusville, PA
"Terrible customer service. Was to have free white glove set up. Upon arrival I was told it would be dropped in the road. Upon speaking with customer service they agreed I should have the service but couldn't arrange it in my area so it would be brought to the house. When they tried to deliver it they were going to drop it in the road. I refused and then..." Read more
2 years ago
Bao Nguyen
"Great service and really easy to order custom furniture!"
2 years ago
Google review
Pankesh Bamotra
"Support: 5/5 Quality: 5/5 Selection: 5/5 Delivery: 3.5/5"
2 years ago
Google review
Bryan K.
Titusville, PA
"Terrible customer service. Was to have free white glove set up. Upon arrival I was told it would be dropped in the road. Upon speaking with customer service they agreed I should have the service but couldn't arrange it in my area so it would be brought to the house. When they tried to deliver it they were going to drop it in the road. I refused and then..." Read more
2 years ago
Nechama R
"What-A-Room just delivered our order which included cushions for a metal futon frame, and a full size bed mattress. We are so beyond impressed with both the cushions and the mattress!! The look and feel are incredibly high quality and I am so grateful to have found What-A-Room! They are that rare exception of a business that has integrity in how they deal wi..." Read more
2 years ago
Google review
Ann R.
Campbell, CA
"What-A-Room just delivered our order which included cushions for a metal futon frame and a full size bed mattress. We are so beyond impressed with both the cushions and the mattress!! The look and feel are incredibly high quality and I am so grateful to have found What-A-Room! They are that rare exception of a business that has integrity in how they deal wit..." Read more
2 years ago
Ann R.
Campbell, CA
"What-A-Room just delivered our order which included cushions for a metal futon frame and a full size bed mattress. We are so beyond impressed with both the cushions and the mattress!! The look and feel are incredibly high quality and I am so grateful to have found What-A-Room! They are that rare exception of a business that has integrity in how they deal wit..." Read more
2 years ago
"We just received our custom sectional from What A Room and the quality is outstanding! We are beyond thrilled with how everything turned out. The process started by Steven from What A Room creating various renders of what different options would look like in our room. From there, we ordered free swatches which arrived within a few days. We ordered a custom L..." Read more
a year ago