Alex H.
Huntington Beach, CA
Imogene Z. Smith
"Very friendly staff with a huge variety of collection to search for and great prices. They do make you feel like a valued customer and spend the necessary time with you until you are 100% satisfied. This is great customer service! Plus the quality of their products are unbeatable. I highly recommend this store!"
a year ago
Google review
Janet M. Roney
"Was looking for a sofa/sectional for our home and this place had such wonderful reviews that we had to drop in. Duy was there to greet us and help us with details on a custom sofa that was fitting for our living room. Easy to work with and lots of information that we didn't know would affect our comfortability. When we look at RH's other online sites it's ha..." Read more
a year ago
Google review
Chuck Bond
"Great sales experience in the showroom and throughout our customization process, resulting in a sofa we’re vey happy with. The only negative was a promised “call to schedule delivery about a week before the furniture is completed” never happened. We had less than 24 hours notice via text message informing us of the impending delivery. A call to the showroom..." Read more
a year ago
Google review
s pulos
"THANK YOU for a great sofa buying experience from start to finish! From the welcome from Duy and all the staff when we walked in to the delivery everything was very professional and you could tell they know and care about their products. Duy was very patient (the multiple times we came in) and listened to what we needed and could guide us to what would work-..." Read more
a year ago
Google review
Lucy Haab
"OUTSTANDING CUSTOMER SERVICE FROM START TO FINISH! I'M VERY HAPPY WITH THE CUSTOM FURNITURE WHICH THEY HAVE MADE FOR ME AS I COULDN'T FIND WHAT I WANTED WHEN I SEARCHED EVERYWHERE FOR PIECES I NEEDED. I TOLD THEM EXACTLY WHAT I WANTED IN THE STYLE AND COLORS AND GOT THEM EXACTLYAS I WANTED THEM WITH GREAT PRICES AS WEL!"
a year ago
Google review
Sikeli Cama
"We had visited Ashley Home Store and Living Spaces in search of a sectional that would fit our space, but were unable to find the right couch. After visiting What a Room, we found that they could customize any of their furniture to our exact specifications. Duy helped us choose everything down to the material and dimensions. It was delivered on time as promi..." Read more
a year ago
Google review
William Fu
"One of the best decision I've made this year is buying a sofa from What A Room, they are extremely comfortable!"
a year ago
Google review
Takahiko Saito
"Great customer service. We went in with something in our mind, but ended up with ordering something very different after hours of consultation."
a year ago
Google review
Abhik Roy
"A+ experience. Salesman was friendly and willing to be of service. No issues with delivery and install. Thank you!"
a year ago
Google review
Sabrina L.
West San Jose, San Jose, CA
"The show room is well organized. Also the salesperson is very helpful and try hard to find the best solution for the clients."
a year ago
Ray Shafazand
"Great selections, Fair pricing and awesome customer service."
a year ago
Google review
Eric B
"The process of choosing and designing our L-shaped sectional couch. We went with the Florida. The quality of the couch is very high and comfortable. The only reason for not 5 stars was the delivery process. The two delivery gentlemen were nice and one even washed his hands to not get the couch dirty. However during loading into the house, one of them pushe..." Read more
a year ago
Google review
Wayne Kamiya
"We moved into a new house 3 months ago and decided to replace nearly all of our old furniture with new. We went to so many furniture stores, Macys, etc, but the moment we walked into What a Room's showroom, we knew we found the right place to buy our new furniture. We furnished our master bedroom, living room, and dining room with beautiful furniture we..." Read more
a year ago
Google review
son monte
"The best furniture store. We are in loved with our couch. Thank you so much."
a year ago
Google review
andy truong
"This place has outstanding customer service. I was looking to redesign my home and decided to try out What A Room. Steven Lam was the person that helped me through the whole process. Not only did he provided amazing insights, he made the ordering process as simple as possible. Aside from that, I could not be happier with the result of the changes and the fur..." Read more
a year ago
Google review
Rong Z.
West San Jose, San Jose, CA
"My wife and I came to the store too late to enjoy the TG discounts in late November, but Daniel gave them to us anyway (thank you!). He came to our house to measure the sizes of our family room and the dining area, and quickly designed the furniture layout for us (all free of charge). We were very impressed by the quality of his design, which really brought..." Read more
a year ago
Leslie W.
Redwood City, CA
"Went to their store for Black Friday/Thanksgiving weekend after finding them online. We considered several high end custom sectional sofas online sites and were feeling anxious about buying without being able to sit on the product.Steven was incredibly helpful and patient with our design needs on achieving the look we wanted balanced with comfort-- i..." Read more
a year ago
Lida Z.
San Francisco Bay Area, CA
"Me encanto la tienda y el servicio es muy bueno y los precios guaho se las recomiendo"
a year ago
Hannah Wang
"We are fortunate to have two What a room pieces that have held up beautifully! Our sectional has been a consistent conversation piece in our living room! I really appreciate and have been impressed with their post purchase customer service! They have been reasonable and very responsive. I love supporting local small business who are committed to quality! T..." Read more
a year ago
Google review
M M.
San Jose, CA
"Bought a sofa and two chairs. The guys are awesome! Seriously I gave them a run for their money and they kept up with nothing but laughter and smiles. I would highly recommend them!!"
a year ago
Michelle S.
Los Gatos, CA
"I just completed a home remodel which included the purchase of some new furniture. After traveling all over the South Bay I stumbled upon What a Room and what a relief that was. The service staff was super helpful, patient and capable. They helped me with modern design ideas, made ordering simple and the prices were FAR better than other places in the are..." Read more
a year ago
Michelle S.
Los Gatos, CA
"I just completed a home remodel which included the purchase of some new furniture. After traveling all over the South Bay I stumbled upon What a Room and what a relief that was. The service staff was super helpful, patient and capable. They helped me with modern design ideas, made ordering simple and the prices were FAR better than other places in the are..." Read more
a year ago
Thomas L.
Sunnyvale, CA
"I bought a bed from here a couple of weeks ago. I'm very happy with my purchase. The store has affordable prices and the items are good quality. Customer service was professional. The store rep answered all my questions and was very helpful."
a year ago
Thomas L.
Sunnyvale, CA
"I bought a bed from here a couple of weeks ago. I'm very happy with my purchase. The store has affordable prices and the items are good quality. Customer service was professional. The store rep answered all my questions and was very helpful."
a year ago
"After seeing some positive reviews on Yelp and Reddit, my wife and I headed to the What A Room showroom without an appointment. Lucky for us, the store was not too busy. The showroom is pretty nice and relaxed with salespeople who are much more helpful than pushy. Duy ended up assisting us in piecing together a couch which we eventually purchased. A few week..." Read more
a year ago
Yelp review