What A Room Reviews & Testimonials

4.7 (857)

Reviews: 857


5
84%
4
8%
3
2%
2
2%
1
4%

92% of customers would recommend What A Room

Pete W.

Pete W. star-alt star-alt star-alt star-alt star-alt

Santa Cruz, CA

"A gem in San Jose in terms of quality, selection, customer service, and reasonable pricing. Recently purchased a sofa and a coffee table and the delivery time was on schedule. No issues. I feel they have different styles for everyone. I recommend come and take a look at the store."

8 years ago

JiaRong L.

JiaRong L. star-alt star-alt star-alt star-alt star-alt

Redwood City, CA

"Though some of my furniture was delayed, Daniel the owner was able to reach out and offer some compensation. I also believe he is trying his best to help solve on the dining tables replacement. Give a 3 now. If he can fulfill all my needs and deliver the dining table ASAP. I will give him a better score"

8 years ago

Esther S.

Esther S. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Came here on a suggestion from a friend and left with our very own custom made couch. Not only is service great in giving thoughtful suggestions, they have all kinds of choices that can be made to order just how you want. Their price point is the same as any good quality furniture store so why not find something that fits your needs exactly? We love how we c..." Read more

8 years ago

Esther S.

Esther S. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Came here on a suggestion from a friend and left with our very own custom made couch. Not only is service great in giving thoughtful suggestions, they have all kinds of choices that can be made to order just how you want. Their price point is the same as any good quality furniture store so why not find something that fits your needs exactly? We love how we c..." Read more

8 years ago

Mariel F.

Mariel F. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"My husband and I had our previous couch for 6 years. It was our first couch together and really held a lot of memories for us. But when we bought our first home, I knew I wanted to get a sectional that was bigger than our previous set but I wanted it to have cushions that withstood the test of time as well. I loved the look of West Elm and Crate and Barrel c..." Read more

8 years ago

Mariel F.

Mariel F. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"My husband and I had our previous couch for 6 years. It was our first couch together and really held a lot of memories for us. But when we bought our first home, I knew I wanted to get a sectional that was bigger than our previous set but I wanted it to have cushions that withstood the test of time as well. I loved the look of West Elm and Crate and Barrel c..." Read more

8 years ago

M M.

M M. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Summary-Jan 2017: Purchased custom leather couch-Six months later four seat cushion literally fell apart (see pictures).  Drove cushions back to store to get replaced (30 mins).  No problem- things happen.-Drove back to store to pickup replacement a couple of weeks later (30 mins).-Two weeks later new cushions fell apart (see pict..." Read more

8 years ago

M M.

M M. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Summary -Jan 2017: Purchased custom leather couch -Six months later four seat cushion literally fell apart (see pictures). Drove cushions back to store to get replaced (30 mins). No problem- things happen. -Drove back to store to pickup replacement a couple of weeks later (30 mins). -Two weeks later new cushions fell apart (see pictures). Called to ask..." Read more

8 years ago

Kartik B. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Do not waste your time looking around for the perfect sofa.. if you need something specific and have a decent budget this is a one stop custom sofa hub. Dan is knowledgeable, quick and will give you the right suggestions!!"

8 years ago

Kartik B. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Do not waste your time looking around for the perfect sofa.. if you need something specific and have a decent budget this is a one stop custom sofa hub. Dan is knowledgeable, quick and will give you the right suggestions!!"

8 years ago

Bill L. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Shopped around 5 different places. Best deal was here ... no negotiating necessary! Great customer service. Friendly and very professional. Delivery was quick and efficient. I highly recommend this place."

8 years ago

Ben D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Great customer service with friendly knowledgeable staffs. We all know hard buying furniture's can be but "What a Room" asked all the right questions and custom built both our sofa set. We started looking at floor models we liked, started customizing the size the pillow cushions like width and depth...including additional pillows that add to the comfort opti..." Read more

8 years ago

Bill L. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Shopped around 5 different places. Best deal was here ... no negotiating necessary! Great customer service. Friendly and very professional. Delivery was quick and efficient. I highly recommend this place."

8 years ago

Ben D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Great customer service with friendly knowledgeable staffs. We all know hard buying furniture's can be but "What a Room" asked all the right questions and custom built both our sofa set. We started looking at floor models we liked, started customizing the size the pillow cushions like width and depth...including additional pillows that add to the comfort opti..." Read more

8 years ago

Lily F. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This place is awesome. Don't be fooled by the "limited" display in the showroom. They can customize your couch, ottoman to the size, color, fabric, firmness even the decoration on your couch! We order a customized couch ( to ensure the color goes with our other furniture) and a king size bed frame from them. Delivery was a bit late due to other reasons but..." Read more

8 years ago

Lily F. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This place is awesome. Don't be fooled by the "limited" display in the showroom. They can customize your couch, ottoman to the size, color, fabric, firmness even the decoration on your couch! We order a customized couch ( to ensure the color goes with our other furniture) and a king size bed frame from them. Delivery was a bit late due to other reasons but..." Read more

8 years ago

Grace H. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"Everything is changed since last experience! I got my sofa few years ago and the experience with what a room actually was pretty good. Recently I went to their store in new location (I guess their business is getting bigger now) to look for a book shelf and other furniture. When I arrived, I saw Daniel and another lady were in the store. Not sure if they we..." Read more

8 years ago

Grace H. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"Everything is changed since last experience! I got my sofa few years ago and the experience with what a room actually was pretty good. Recently I went to their store in new location (I guess their business is getting bigger now) to look for a book shelf and other furniture. When I arrived, I saw Daniel and another lady were in the store. Not sure if they we..." Read more

8 years ago

Angelique K.

Angelique K. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This is what shopping is supposed to feel like! Knowledgeable, helpful, patient and flexible. Dan made the process simple and easy."

8 years ago

Angelique K.

Angelique K. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This is what shopping is supposed to feel like! Knowledgeable, helpful, patient and flexible. Dan made the process simple and easy."

8 years ago

Jin Kim

Jin Kim star-alt star-alt star-alt star-alt star-alt

"Getting all my furniture here. Love it!"

8 years ago

Google review

Michael Seo (Like Father Like Son)

Michael Seo (Like Father Like Son) star-alt star-alt star-alt star-alt star-alt

"The furniture is beautiful and quality. Not cheap, but its not going to break your wallet like some of the other bigger branded stores. Their selection is what makes me really say "wow" they have all types of sofas, tables and counter cabinets. Excellent customer service. Top notch. Purchased a bedframe two years ago, and its still perfect like the day the..." Read more

8 years ago

Google review

Ashish B. star-alt star-alt star-alt star-alt star-alt

Tracy, CA

"Hi all, Update : we did received the fixed love seat( we are satisfied with the fixes) , also understood that Danial was under family emergency and hence the communication delays etc happened. Thanks Ashish"

9 years ago

Ashish B. star-alt star-alt star-alt star-alt star-alt

Tracy, CA

"Hi all, Update : we did received the fixed love seat( we are satisfied with the fixes) , also understood that Danial was under family emergency and hence the communication delays etc happened. Thanks Ashish"

9 years ago

Alexandra G.

Alexandra G. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Based on the excellent Yelp reviews, we decided to try this place out on a whim when Living Spaces didn't have anything, and we were pleasantly surprised by What a Room! We were able to customize our couch and love seat, and the gentleman who helped us made it really easy to understand out options. My only complaint is that we were quoted for a deliv..." Read more

9 years ago