What A Room Reviews & Testimonials

4.7 (676)

Reviews: 676


5
85%
4
8%
3
2%
2
2%
1
3%

93% of customers would recommend What A Room

Sam And Sherill S.

Sam And Sherill S. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Duy was so fantastic, me and my husband have been using old furniture for quite some time and with lockdown the couch had been used more and has finally worn out to the point where its definitely uncomfortable. We did not have that big of a living room space and with the things we have currently we had to be quite specific on sizing. We were able to custom m..." Read more

2 years ago

Sam H.

Sam H. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"We recently moved into a new place and were looking for a new sofa. We've been to many name-brand furniture stores and finding an exact sofa that meets all your exact needs was extremely hard. One closest one was one from RH, and it would be $8k for the size we want, with months of waiting, uncertainty about how the final product will be like, and with quali..." Read more

2 years ago

Sam H. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"We recently moved into a new place and were looking for a new sofa. We've been to many name-brand furniture stores and finding an exact sofa that meets all your exact needs was extremely hard. One closest one was one from RH, and it would be $8k for the size we want, with months of waiting, uncertainty about how the final product will be like, and with quali..." Read more

2 years ago

Vish P.

Vish P. star-alt star-alt star-alt star-alt star-alt

Newark, CA

"I ordered a queen size bed from what a room furniture and an Duy was very helpful in the process of buying a bed for my house! I would recommend everyone to go to "what a room furniture" for all your furniture need since they are very fast and very friendly in assisting their clients!"

2 years ago

Vish P. star-alt star-alt star-alt star-alt star-alt

Newark, CA

"I ordered a queen size bed from what a room furniture and an Duy was very helpful in the process of buying a bed for my house! I would recommend everyone to go to "what a room furniture" for all your furniture need since they are very fast and very friendly in assisting their clients!"

2 years ago

Madison Chase

Madison Chase star-alt star-alt star-alt star-alt star-alt

"We bought a couch and were given a delivery time of 6-8 weeks it was delivered early and it looks amazing! Our couch is comfortable and exactly what we ordered! I would definitely buy from whataroom again"

2 years ago

Google review

Penny Y.

Penny Y. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"My fiancé and I had a full day of furniture shopping planned looking for the perfect sofa and dining table. We literally went to all the big box stores: West Elm, Crate & Barrel, CB2, RH, you name it! None of them had what we were looking for... loungey comfortable cushions at the right size. And none of them had the table we were looking for: a 6-seater..." Read more

2 years ago

Kevin C.

Kevin C. star-alt star-alt star-alt star-alt star-alt

Presidio, San Francisco, CA

"Whataroom and Duy are absolutely amazing!!! We went  in not expecting to purchase anything that day but their furniture is absolutely amazing and much better than any of the major chains! They also have a bunch of examples allowing you to get a sense for what you want your custom couch to be!"

2 years ago

Rhodan M.

Rhodan M. star-alt star-alt star-alt star-alt star-alt

Newark, CA

"tl;drGreat selections, great customer service, great product, and great experience. [Initial Contact and Purchase]As soon as me and my fiancé walked in, we were happily greeted by the staff. They didn't come off pushy or judgey and allowed us an ample amount of time to peruse the show floor. Once we figured out a rough idea of what we..." Read more

2 years ago

Penny Y.

Penny Y. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"My fiancé and I had a full day of furniture shopping planned looking for the perfect sofa and dining table. We literally went to all the big box stores: West Elm, Crate & Barrel, CB2, RH, you name it! None of them had what we were looking for... loungey comfortable cushions at the right size. And none of them had the table we were looking for: a 6-seater liv..." Read more

2 years ago

Kevin C.

Kevin C. star-alt star-alt star-alt star-alt star-alt

Presidio, San Francisco, CA

"Whataroom and Duy are absolutely amazing!!! We went in not expecting to purchase anything that day but their furniture is absolutely amazing and much better than any of the major chains! They also have a bunch of examples allowing you to get a sense for what you want your custom couch to be!"

2 years ago

Rhodan M.

Rhodan M. star-alt star-alt star-alt star-alt star-alt

Newark, CA

"tl;dr Great selections, great customer service, great product, and great experience. [Initial Contact and Purchase] As soon as me and my fiancé walked in, we were happily greeted by the staff. They didn't come off pushy or judgey and allowed us an ample amount of time to peruse the show floor. Once we figured out a rough idea of what we wanted, we were h..." Read more

2 years ago

Joe R.

Joe R. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Awesome service and great showroom. Very easy to work with and Will help find alternatives from various suppliers as needed."

2 years ago

Joe R. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Awesome service and great showroom. Very easy to work with and Will help find alternatives from various suppliers as needed."

2 years ago

Bao N.

Bao N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Absolutely loved the custom couch ordered from What A Room! Ordered the cloud couch style like restoration hardware and 2 accent chairs. Good quality heavy down cushions that keep it's shape. Great customer service from Duy, would highly recommend ordering from this store again."

2 years ago

Bao N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Absolutely loved the custom couch ordered from What A Room! Ordered the cloud couch style like restoration hardware and 2 accent chairs. Good quality heavy down cushions that keep it's shape. Great customer service from Duy, would highly recommend ordering from this store again."

2 years ago

Tracy N.

Tracy N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"So disappointed because I just realized I will likely only buy a few couches in the course of my life so there's a limit to the number of times I'll visit What A Room. They are literally THAT great. When I began researching to furnish my new apartment, I quickly found out that the couch of my dreams cost anywhere between 5-9k online. Thankful..." Read more

2 years ago

Yan C.

Yan C. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"We bought our custom made couch here. We placed the order in January, and received the couch in March. From the start, we have received great service. The staff are friendly and knowledge, and very patient with us as we worked through the different options and the height of the back etc.. we have received our couch on time, and have been using it for more th..." Read more

2 years ago

Holly D.

Holly D. star-alt star-alt star-alt star-alt star-alt

CA, CA

"We have been shopping around for a new couch and are so happy we found What a Room through a friend's recommendation. We've been looking for a custom size couch and they were very accommodating with what size we want. Steven has been very helpful and patiently answered all of our questions and helped us to design a custom-made Couch and sleeper sofa., we can..." Read more

2 years ago

Holly D. star-alt star-alt star-alt star-alt star-alt

CA, CA

"We have been shopping around for a new couch and are so happy we found What a Room through a friend's recommendation. We've been looking for a custom size couch and they were very accommodating with what size we want. Steven has been very helpful and patiently answered all of our questions and helped us to design a custom-made Couch and sleeper sofa., we can..." Read more

2 years ago

Yan C. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"We bought our custom made couch here. We placed the order in January, and received the couch in March. From the start, we have received great service. The staff are friendly and knowledge, and very patient with us as we worked through the different options and the height of the back etc.. we have received our couch on time, and have been using it for more th..." Read more

2 years ago

Tracy N.

Tracy N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"So disappointed because I just realized I will likely only buy a few couches in the course of my life so there's a limit to the number of times I'll visit What A Room. They are literally THAT great. When I began researching to furnish my new apartment, I quickly found out that the couch of my dreams cost anywhere between 5-9k online. Thankfully What A Ro..." Read more

2 years ago

Jade T.

Jade T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We ordered our couch last summer and we expected to get delivered sometime in the fall but due to covid our new home construction kept getting delayed. Their team is professional and we're very patience for us. Every month, one of their team member would reach out to us and see if we are ready for delivery or not and today we finally got our couch delivered...." Read more

2 years ago

Jade T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We ordered our couch last summer and we expected to get delivered sometime in the fall but due to covid our new home construction kept getting delayed. Their team is professional and we're very patience for us. Every month, one of their team member would reach out to us and see if we are ready for delivery or not and today we finally got our couch delivered...." Read more

2 years ago

Quynh M.

Quynh M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"My husband and I recently purchased a home and we needed to furnish our living room. While many other retailers had numerous delays and issues affecting expected delivery dates for big furniture pieces, we were lucky enough to work with Brian who went above and beyond to get us a custom made sectional in 4 weeks! We also had a hard time finding a big enough..." Read more

2 years ago