What A Room Reviews & Testimonials

4.7 (878)

Reviews: 878


5
84%
4
8%
3
2%
2
1%
1
4%

92% of customers would recommend What A Room

Christine T.

Christine T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Daniel and Olivia are the best!!! I'm renovating my entire house and Olivia took the time to help me customize a sectional, couch, ottoman and gave me great suggestions for a casual dining set. So many great options to choose from, and great customer service, I'll be returning to purchase additional pieces for my home. What A Room! just earned a lifelong cus..." Read more

10 years ago

Christine T.

Christine T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Daniel and Olivia are the best!!! I'm renovating my entire house and Olivia took the time to help me customize a sectional, couch, ottoman and gave me great suggestions for a casual dining set. So many great options to choose from, and great customer service, I'll be returning to purchase additional pieces for my home. What A Room! just earned a lifelong cus..." Read more

10 years ago

Shannon C. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Horrible service. In fact, no service at all. One person was working the whole store and she completely ignored everyone who came in. I waited for and hour to be helped before giving up and leaving."

10 years ago

Shannon C. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Horrible service. In fact, no service at all. One person was working the whole store and she completely ignored everyone who came in. I waited for and hour to be helped before giving up and leaving."

10 years ago

Charlene T.

Charlene T. star-alt star-alt star-alt star-alt star-alt

Garden Grove, CA

"First and foremost, let's have it known that I RARELY give out reviews. Actually, this will be my second one out of my entire six years of being a Yelper. As you can tell by the number of stars I gave this review, I only offer reviews to establishments of quality products and outstanding customer service. What A Room! met both requirements exceedingly! I hea..." Read more

10 years ago

Charlene T.

Charlene T. star-alt star-alt star-alt star-alt star-alt

Garden Grove, CA

"First and foremost, let's have it known that I RARELY give out reviews. Actually, this will be my second one out of my entire six years of being a Yelper. As you can tell by the number of stars I gave this review, I only offer reviews to establishments of quality products and outstanding customer service. What A Room! met both requirements exceedingly! I hea..." Read more

10 years ago

Derek C.

Derek C. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"What a great furniture buying experience! First class service from Dan and Ken on my living room sectional and bedroom set. They helped me pick out exactly what I was looking for and had it delivered and put together right away. All the sectionals and couches are customizable! That is a great concept that they have. I will be back to buy furniture again."

10 years ago

Derek C.

Derek C. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"What a great furniture buying experience! First class service from Dan and Ken on my living room sectional and bedroom set. They helped me pick out exactly what I was looking for and had it delivered and put together right away. All the sectionals and couches are customizable! That is a great concept that they have. I will be back to buy furniture again."

10 years ago

Andrew H. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Pretty sure I need to call the police at this point. On August 2nd, my wife paid almost $2k for a couch, and was told that it would be delivered the wknd of 8/13-8/14. When we called on 8/13 to ask what time it would be delivered, they told us it had been delayed and would not be delivered on time. No problem, totally understand, but a phone call would have..." Read more

10 years ago

Andrew H. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Pretty sure I need to call the police at this point. On August 2nd, my wife paid almost $2k for a couch, and was told that it would be delivered the wknd of 8/13-8/14. When we called on 8/13 to ask what time it would be delivered, they told us it had been delayed and would not be delivered on time. No problem, totally understand, but a phone call would have..." Read more

10 years ago

Bret S.

Bret S. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"I am a pretty discerning consumer and it takes a lot to impress me to 5-star level. This place knocked my socks off. I stumbled into What A Room! not really knowing that they do custom furniture.  I thought it was just a typical furniture shop and that I might find a few off-the-rack sofas from one of the big brands.  I am so glad I was wrong. ..." Read more

10 years ago

Bret S.

Bret S. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"I am a pretty discerning consumer and it takes a lot to impress me to 5-star level. This place knocked my socks off. I stumbled into What A Room! not really knowing that they do custom furniture. I thought it was just a typical furniture shop and that I might find a few off-the-rack sofas from one of the big brands. I am so glad I was wrong. After the..." Read more

10 years ago

Jenny D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We were moving and needed a new mattress ASAP. With many different types of mattresses out there, Dan helped us find a mattress that met our needs. Pricing is great and the service is wonderful!"

10 years ago

Jenny D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We were moving and needed a new mattress ASAP. With many different types of mattresses out there, Dan helped us find a mattress that met our needs. Pricing is great and the service is wonderful!"

10 years ago

Vivek Katarya

Vivek Katarya star-alt star-alt star-alt star-alt star-alt

"What a lovely place selling furniture to suit one's pocket. The presentation was great, and the staff was very helpful. A majority of the item we were looking for were not on the display and it took a fair amount of time for the staff to find us the prices of those. Apart from that, it was pretty good experience, albeit not the cheapest option in the South B..." Read more

10 years ago

Google review

Mr D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I recently purchased a sofa from this shop. It came as promised & got a good deal too! Delivery & installation was hassle-free. Would totally recommend this!"

10 years ago

Mr D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I recently purchased a sofa from this shop. It came as promised & got a good deal too! Delivery & installation was hassle-free. Would totally recommend this!"

10 years ago

Amie C. star-alt star-alt star-alt star-alt star-alt

Bay Ridge, Brooklyn, NY

"This place is great! After looking at many places (i.e. West Elm, Living Spaces, Macy's, Crate, etc.), I was happy to have met Daniel at what a room. I walked in and told him the style of dining table I want and budget. He was able to immediately show me options and found the perfect table. I had family visiting and needed the delivery within a few days and..." Read more

10 years ago

Amie C. star-alt star-alt star-alt star-alt star-alt

Bay Ridge, Brooklyn, NY

"This place is great! After looking at many places (i.e. West Elm, Living Spaces, Macy's, Crate, etc.), I was happy to have met Daniel at what a room. I walked in and told him the style of dining table I want and budget. He was able to immediately show me options and found the perfect table. I had family visiting and needed the delivery within a few days and..." Read more

10 years ago

Rob B. star-alt star-alt star-alt star-alt star-alt

Cupertino, CA

"Ken and company were outstanding - taking time on a busy holiday weekend to really listen to what we wanted, and ensuring the custom sectional would fit in our space. Using a tape measure and his sample couches, Ken showed us what it would look like and described how it would fit in our room. He was incredibly patient and helpful as we and our energetic to..." Read more

10 years ago

Rob B. star-alt star-alt star-alt star-alt star-alt

Cupertino, CA

"Ken and company were outstanding - taking time on a busy holiday weekend to really listen to what we wanted, and ensuring the custom sectional would fit in our space. Using a tape measure and his sample couches, Ken showed us what it would look like and described how it would fit in our room. He was incredibly patient and helpful as we and our energetic to..." Read more

10 years ago

Ishika B. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"The staff is rude. I bought a sofa from them but they did not give us the pillows. After calling and visiting them many time they made pillows which were huge for my sofa. They themselves agreed that the size is not appropriate. After calling and visiting them again many times I still haven't received my pillows. Also, they don't care about the customer. I w..." Read more

10 years ago

Ishika B. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"The staff is rude. I bought a sofa from them but they did not give us the pillows. After calling and visiting them many time they made pillows which were huge for my sofa. They themselves agreed that the size is not appropriate. After calling and visiting them again many times I still haven't received my pillows. Also, they don't care about the customer. I w..." Read more

10 years ago

Shawn W.

Shawn W. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Update: I went back the following day and the service was outstanding!

Update #2: went to wash the covers of the pillows... that's not happening.

Really disappointed. Left work early and drove down from San Francisco so I could buy a couch but I'm standing outside the door at 6:24pm that shows they're open until 7pm..."

10 years ago

Pink M.

Pink M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Original " I went to the shop early December in 2015 and we ordered a customized sofa along with extra pillows. While we were ordering it, the owner was really nice and friendly. So we immediately ordered everything. And after they delivered the sofa, we realized the customized part was not there, it was the original sofa we saw in the store. So basically, t..." Read more

10 years ago