What A Room Reviews & Testimonials

4.7 (686)

Reviews: 686


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

Pauline N. star-alt star-alt star-alt star-alt star-alt

San Ramon, CA

"I had finally saved up enough to trade in my old 'straight out of college' bedroom set for a sophisticated adult set. Prepared to spend a lot, I set out to all the big furniture showrooms. Then I came upon Ken's website and took a look not expecting much. I was surprised at the diverse selection but a little wary to buy something that I could not see in p..." Read more

15 years ago

J D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I got such a good deal through What a Room. I recently moved and was looking for a matress that was reasonably priced and a Beauty Rest. A friend refered me to What a Room and told me about the great deal she got on her bedroom set. The mattress I got is exactly the same mattress I would have gotten outside at a retail store for half the price. Its been a f..." Read more

15 years ago

Deb Y. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"I was quite pleased with the service and high quality furniture I purchased from Ken. I started out looking for a specific style and size sectional sofa. I price compared and Ken's price was $300 less than the exact same sofa at a furniture store. A few months later I needed an entertainment center. I contacted Ken again and browsed his website. I found on..." Read more

15 years ago

Jay Y.

Jay Y. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Ken was extremely helpful in the beginning of the sales process but once he sold the furniture to us he refused to return any of our calls about a defect in the bed frame that we purchased. He assured that he would return and replace the damaged product but never returned! Also when he arrived to set up the furniture he was by himself and made me help him..." Read more

15 years ago

Ms. T L.

Ms. T L. star-alt star-alt star-alt star-alt star-alt

Daly City, CA

"If I could give zero stars I would. I was just like the rest of the reviewers here at first, thinking that Ken was a great guy... but, after I purchased a bedroom set from him, Ken never returned my calls/emails. In the beginning, he was very helpful and responsive always following up with me to see if I was ready to buy, but when I started having problems w..." Read more

15 years ago

Byron C.

Byron C. star-alt star-alt star-alt star-alt star-alt

San Mateo, CA

"I bought my furniture from Ken and from start to finish, he was helpful and responsive in every way possible. If you're looking for white glove service a la Crate & Barrel and Pottery Barn, What A Room may not be your best options. But, I also did not want to pay 30-50% mark up on my furniture as well. If you have the money to blow, perhaps the Crate/Barrel..." Read more

15 years ago

Steve S.

Steve S. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I ordered a dining table and set of chairs from Ken. He had excellent communication with us on the day of dropoff and we coordinated timing well. Delivery was prompt and on-time and the setup was fairly quick. For a one-man show, we were impressed with the quality and pricing he was able to provide. Thanks again Ken, we are very happy with our purchase."

15 years ago

Hazel T.

Hazel T. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Ken did a great job with helping me pick up a vanity for me. I was a little scared with not seeing it first but I trusted him and was not disappointed! He gave me a great deal and delivered the next day for me! I would definitely use him again when I am in the market for furniture again."

15 years ago

Jodi G.

Jodi G. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I moved last month and thought that I'd buy myself a gift of a sectional. I actually researched overstock.com and found a great sectional with super reviews for a decent price. I happened to be looking through craigslist and what else I wanted/needed for my new pad and came across the same sectional in an ad posted by Ken from What A Room and it was A LOT..." Read more

15 years ago

Haw Y.

Haw Y. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Ken definitely hooked me up! Great prices... and that includes delivery AND setup! Furniture came like a day or two after I placed my order... he dropped it off, unpacked everything, and put it all together for me. Definitely made my life easier w/his help putting furniture together and moving it into the house... so yes, I'd definitely use him again and r..." Read more

15 years ago

Alicia S.

Alicia S. star-alt star-alt star-alt star-alt star-alt

Walnut Creek, CA

"I was very pleased with my bedroom set. They assembled it as well as moved my old bed into the downstairs bedroom for set up there. They were very professional. The price for my bedroom set was less than compared to Vallejo Furniture!"

15 years ago