What A Room Reviews & Testimonials

4.7 (676)

Reviews: 676


5
85%
4
8%
3
2%
2
2%
1
3%

93% of customers would recommend What A Room

Jan G.

Jan G. star-alt star-alt star-alt star-alt star-alt

CA, CA

"They have really nice furniture and the sales staff are friendly and helpful. The only complaint I have is with the delivery. The guys were rude and late. I hope that they fix it."

a year ago

Jan G. star-alt star-alt star-alt star-alt star-alt

CA, CA

"They have really nice furniture and the sales staff are friendly and helpful. The only complaint I have is with the delivery. The guys were rude and late. I hope that they fix it."

a year ago

Dimple P.

Dimple P. star-alt star-alt star-alt star-alt star-alt

Oakland, CA

"What A Room was very helpful in helping us locate the right bedroom set. They patiently walked us through several catalog options, helping to identify our style choice and opining on quality. I'd definitely recommend them for your furniture needs"

a year ago

Dimple P. star-alt star-alt star-alt star-alt star-alt

Oakland, CA

"What A Room was very helpful in helping us locate the right bedroom set. They patiently walked us through several catalog options, helping to identify our style choice and opining on quality. I'd definitely recommend them for your furniture needs"

a year ago

Ashley Thomas

Ashley Thomas star-alt star-alt star-alt star-alt star-alt

"I was beyond impressed working with Steven and Duy as I did so much research on a COMFORTABLE sectional (I have back and neck pain) within my budget and I was hitting a wall. Now thanks to What a Room, I have a fully customized dream couch at least 5K a fraction of the price from the upscale chain furniture places…I’m looking at you Pottery Barn or Crate & B..." Read more

a year ago

Google review

Carl Stoun

Carl Stoun star-alt star-alt star-alt star-alt star-alt

"I recently visited the home decor store and was blown away by the extensive selection they had to offer. From trendy pieces to timeless classics, they had something for every style and budget. The staff was knowledgeable and helpful, guiding me through the store and offering great suggestions. I left with beautiful decor pieces that have completely transform..." Read more

a year ago

Google review

Carl S.

Carl S. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I recently visited the home decor store and was blown away by the extensive selection they had to offer. From trendy pieces to timeless classics, they had something for every style and budget. The staff was knowledgeable and helpful, guiding me through the store and offering great suggestions. I left with beautiful decor pieces that have completely transform..." Read more

a year ago

Ryan Stiles

Ryan Stiles star-alt star-alt star-alt star-alt star-alt

"we had waited 6 months for a couch that we purchased and the company went out of business (Interior Define). What A Room was the exact opposite experience. It took a while to get some color samples delivered, but once we had the color picked, Duy helped us customize the couch to our exact needs. Dimensions, color, cushion firmness (his and hers sections),..." Read more

a year ago

Google review

Lora Price

Lora Price star-alt star-alt star-alt star-alt star-alt

"When we walked into the store today we were not expecting much. Furniture stores and Labor Day sales are everywhere in the Bay Area and after being in 6 other stores today we were sure we would be disappointed. But not to fear, the staff was super friendly without being pushy and were happy to answer questions when we were ready and show us lots of similar..." Read more

a year ago

Google review

Darry Tran

Darry Tran star-alt star-alt star-alt star-alt star-alt

"I bought a sectional sofa for my mom at this store and it takes less then 3 weeks to arrive (i expect it to be a month because i add many adjustment and change complex material to it). They made no hassle to it and deliver earlier than on time. Love it!"

a year ago

Google review

Shirley Huang

Shirley Huang star-alt star-alt star-alt star-alt star-alt

"I had an amazing experience at What a Room while shopping for a couch. Duy was incredibly patient, attentive, and helpful. He listened to my needs, answered all my questions, and guided me towards the perfect couch for my new apartment. What a Room offers a wide variety of furniture options, including customization. The couch I chose is not only stylish but..." Read more

a year ago

Google review

Jason Liao

Jason Liao star-alt star-alt star-alt star-alt star-alt

"Purchased a sofa a week ago. Love it so much. Duy was a very nice guy, he gave me a great service. I will definitely come back again!"

a year ago

Google review

Lise Rogers

Lise Rogers star-alt star-alt star-alt star-alt star-alt

"Very helpful & knowledgeable staff. Many nice pieces of furniture in their showroom. Prices were reasonable too!"

a year ago

Google review

Shirley H.

Shirley H. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"I had an amazing experience at What a Room while shopping for a couch. Duy was incredibly patient, attentive, and helpful. He listened to my needs, answered all my questions, and guided me towards the perfect couch for my new apartment. What a Room offers a wide variety of furniture options, including customization. The couch I chose is not only stylish but..." Read more

a year ago

Shirley H.

Shirley H. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"I had an amazing experience at What a Room while shopping for a couch. Duy was incredibly patient, attentive, and helpful. He listened to my needs, answered all my questions, and guided me towards the perfect couch for my new apartment. What a Room offers a wide variety of furniture options, including customization. The couch I chose is not only stylish but..." Read more

a year ago

Rhys Hussain

Rhys Hussain star-alt star-alt star-alt star-alt star-alt

"Our boring furniture buying trip was made into a fun adventure by Steven and his crew at What A Room after we had a terrible experience with Living Spaces. We fell in love with the Daphne sofa the moment we walked into their showroom. We were able to totally customize our own sofa and large chair in this design for less money than Living Spaces. Excellent cu..." Read more

a year ago

Google review

Brian L.

Brian L. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Recently moved into my new apartment and What A Room ended up being a one stop shop for all of my furnishing needs. They offered great customer service and had a large catalog of products over several different vendors for me to look at for my dining room and bed room furniture.  Even though it's looking through vendor booklets, items were accurate as pictur..." Read more

a year ago

Jae W.

Jae W. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"Seemed like a great place to buy a couch. I picked out swatches and a custom design. Received an email with dimensions and emailed some requested photos of my entryway. Then I never got a response. I tried calling the store and the alternative number on my design email. No answer and no messages were accepted from that line. After about a month I finally rec..." Read more

a year ago

Vignesh M.

Vignesh M. star-alt star-alt star-alt star-alt star-alt

Union City, CA

"We came back to buy our second couch from What A Room and keep recommending the place to our friends/family as well. Great selection and a ton of customization options. You can literally walk in with a picture of your dream couch and they'll custom make it for you. Steven helped us customize every single aspect across dimensions, design, comfort and fabric...." Read more

a year ago

Jae W. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"Seemed like a great place to buy a couch. I picked out swatches and a custom design. Received an email with dimensions and emailed some requested photos of my entryway. Then I never got a response. I tried calling the store and the alternative number on my design email. No answer and no messages were accepted from that line. After about a month I finally rec..." Read more

a year ago

Charles Small

Charles Small star-alt star-alt star-alt star-alt star-alt

"Despite feeling apprehensive about purchasing a sofa without seeing it in person, my spouse and I were drawn to WhatARoom for two reasons: Firstly, their products are American-made, and secondly, they offer fully customizable sizing options. We decided to take a leap of faith and ordered a sofa with an extra-large ottoman. Upon its arrival, my husband was pa..." Read more

a year ago

Google review

Vignesh M. star-alt star-alt star-alt star-alt star-alt

Union City, CA

"We came back to buy our second couch from What A Room and keep recommending the place to our friends/family as well. Great selection and a ton of customization options. You can literally walk in with a picture of your dream couch and they'll custom make it for you. Steven helped us customize every single aspect across dimensions, design, comfort and fabric...." Read more

a year ago

Rachel R.

Rachel R. star-alt star-alt star-alt star-alt star-alt

Palo Alto, CA

"Absolutely love  What a Room! Goes to show that small locally owned businesses get the job done well even if it means spending more than what you would get on Amazon or Ikea. Duy was immensely helpful in making sure the measurements of the room would fit with the couch that I was planning. He even came to fix one part of the sofa legs that had been shipped u..." Read more

a year ago

Rachel R.

Rachel R. star-alt star-alt star-alt star-alt star-alt

Palo Alto, CA

"Absolutely love What a Room! Goes to show that small locally owned businesses get the job done well even if it means spending more than what you would get on Amazon or Ikea. Duy was immensely helpful in making sure the measurements of the room would fit with the couch that I was planning. He even came to fix one part of the sofa legs that had been shipped u..." Read more

a year ago

TT

TT star-alt star-alt star-alt star-alt star-alt

"I recently had the pleasure of shopping at What a Room and I have to say, I was thoroughly impressed with the experience from start to finish. From the moment I walked in, I was greeted by friendly and knowledgeable staff who were eager to assist me with any questions I had. The selection of furniture was truly impressive, with a wide variety of styles, col..." Read more

a year ago

Google review