Yelp 
Google 
Gabriel G.
San Francisco, CA
Gabriel G.
San Francisco, CA
"What A Disappointment. I had such a difficult time getting in contact with a store representative to make adjustments to my custom couch after I received it. I had to call and email them so many times just to establish initial contact and when I finally got in touch it was so tedious for them to address my concerns in a reasonable amount of time. Staff was v..." Read more
2 years ago
Cecilia Jaroslawsky
"The sofa I ordered was exactly as I was hoping for; great sofa; great delivery folks and a great value."
2 years ago
Google review
Louis P.
Sunnyvale, CA
"We love our couch. Amazing service. Hoping it holds up. Do not buy your couch from anywhere else. These are MADE IN USA!!!"
2 years ago
Jack R.
Fountain Valley, CA
"Excellent customer service! Daniel is the man! We got a 1.5 seat couch recliner and the process was smooth and a lot of fabric and customization options made the decision easy."
2 years ago
Jack R.
Fountain Valley, CA
"Excellent customer service! Daniel is the man! We got a 1.5 seat couch recliner and the process was smooth and a lot of fabric and customization options made the decision easy."
2 years ago
Michael Costello
"The sales team has top notch service, knowledgeable, patient and not pushy. They can customize furniture to fit you or your room perfectly. I would not hesitate to recommend them or use them again, I wish I needed more furniture."
2 years ago
Google review
Carine M.
San Francisco, CA
"It has been approximately 6 weeks since we had our custom L sectional delivered to us and it has hands down been the most comfortable couch we have ever owned! We were reluctant to spend that kind of money on a couch but for people who spend more hours on the couch than our bed we felt we needed to bite the bullet and we are so happy we did!!! We ordered one..." Read more
2 years ago
Carine M.
San Francisco, CA
"It has been approximately 6 weeks since we had our custom L sectional delivered to us and it has hands down been the most comfortable couch we have ever owned! We were reluctant to spend that kind of money on a couch but for people who spend more hours on the couch than our bed we felt we needed to bite the bullet and we are so happy we did!!! We ordered one..." Read more
2 years ago
Thi-Van Nguyen
"We went to so many furniture stores and was getting so overwhelmed, a friend recommended us to What A Room and what a find it was. The customer service particularly was on point, especially Duy. He was so patient with us, allowed us to sit in all the different sofas and worked with us to find the perfect sofa for our living room. Our sofa came earlier than..." Read more
2 years ago
Google review
M M.
San Jose, CA
"Great service and great showroom. Owners helped me and my mother choose pieces for her new home. They special ordered a couple fabulous custom pieces and made it really easy for her! We will be back for a coffee table soon"
2 years ago
M M.
San Jose, CA
"Great service and great showroom. Owners helped me and my mother choose pieces for her new home. They special ordered a couple fabulous custom pieces and made it really easy for her! We will be back for a coffee table soon"
2 years ago
J Fang
"Searching for the perfect couch had always been a long, arduous endeavor that involved pouring over online couch measurements and measuring countless couches in person in showrooms. After not being able to find a couch that would fit our space perfectly and not wanting to compromise, we decided to visit What A Room after hearing about the company online. Ove..." Read more
2 years ago
Google review
Andrew Martin
"We bought a couch last year from What A Room and I can't say enough good things about both the experience and post sale support. Duy was great in walking us through the options and very patient in allowing us to hem and haw over materials (we took multiple large samples home). What I love about What A Room is the variety of styles, the degree of customizati..." Read more
2 years ago
Google review
Chartchapol Pannaew
"Absolutely superb, as usual. Built me a sofa to match very detailed custom specifications, turned it around in 3 weeks and then happily held it in storage for me until we could receive it at our new house. Made in the USA, quality is far and away superior to anything in a retail showroom. I will work with Bryce and the team every time I can! What A Room is..." Read more
2 years ago
Google review
Rohit K.
North San Jose, San Jose, CA
"Great service. Very helpful and knowledgeable staff. Dan was especially amazing, very patient and helping us with all the questions"
2 years ago
Adam Berry
"The customer service has been fantastic. They offer great customizations, colors, and materials. They promptly set us swatches. We are super excited to get our new couch! I'll update my review once we get it but I have only heard good things. Special shout-out to Gordon and Steven."
2 years ago
Google review
Tammy L.
Fremont, CA
"Really positive experience buying our couch from What a Room! We just moved into a new space and wanted to maximize the area, so we went the route of getting a custom couch made to size for our space. You'd think it was easy to find a good couch to fit your space, but home builders aren't building thinking about you'd want to furnish the space, and all optio..." Read more
2 years ago
Jack H.
CA, CA
"They have good stocks of inventory and nice customer services. So many well designed furniture for home or office."
2 years ago
Alex H.
Huntington Beach, CA
"After seeing some positive reviews on Yelp and Reddit, my wife and I headed to the What A Room showroom without an appointment. Lucky for us, the store was not too busy. The showroom is pretty nice and relaxed with salespeople who are much more helpful than pushy. Duy ended up assisting us in piecing together a couch which we eventually purchased. A few week..." Read more
2 years ago
Imogene Z. Smith
"Very friendly staff with a huge variety of collection to search for and great prices. They do make you feel like a valued customer and spend the necessary time with you until you are 100% satisfied. This is great customer service! Plus the quality of their products are unbeatable. I highly recommend this store!"
2 years ago
Google review
Janet M. Roney
"Was looking for a sofa/sectional for our home and this place had such wonderful reviews that we had to drop in. Duy was there to greet us and help us with details on a custom sofa that was fitting for our living room. Easy to work with and lots of information that we didn't know would affect our comfortability. When we look at RH's other online sites it's ha..." Read more
2 years ago
Google review
Chuck Bond
"Great sales experience in the showroom and throughout our customization process, resulting in a sofa we’re vey happy with. The only negative was a promised “call to schedule delivery about a week before the furniture is completed” never happened. We had less than 24 hours notice via text message informing us of the impending delivery. A call to the showroom..." Read more
2 years ago
Google review
s pulos
"THANK YOU for a great sofa buying experience from start to finish! From the welcome from Duy and all the staff when we walked in to the delivery everything was very professional and you could tell they know and care about their products. Duy was very patient (the multiple times we came in) and listened to what we needed and could guide us to what would work-..." Read more
2 years ago
Google review
Lucy Haab
"OUTSTANDING CUSTOMER SERVICE FROM START TO FINISH! I'M VERY HAPPY WITH THE CUSTOM FURNITURE WHICH THEY HAVE MADE FOR ME AS I COULDN'T FIND WHAT I WANTED WHEN I SEARCHED EVERYWHERE FOR PIECES I NEEDED. I TOLD THEM EXACTLY WHAT I WANTED IN THE STYLE AND COLORS AND GOT THEM EXACTLYAS I WANTED THEM WITH GREAT PRICES AS WEL!"
2 years ago
Google review
"What A Disappointment. I had such a difficult time getting in contact with a store representative to make adjustments to my custom couch after I received it. I had to call and email them so many times just to establish initial contact and when I finally got in touch it was so tedious for them to address my concerns in a reasonable amount of time. Staff was v..." Read more
2 years ago