Yelp 
Google 
Vishal P.
Templeton, CA
Chesty C.
Campbell, CA
"Everything was going fairly well until...Delivery. which sucked.Starting from the beginning, I'll give 4.5 stars for the PURCHASE portion of the process, but since I don't use my couch at their showroom, and the delivery process was "surprising" and ranked a 2 star, and with the LACK OF A RESPONSE to my follow up with What A Room...makes thi..." Read more
3 years ago
David K.
Cupertino, CA
"Thank you to Dan and his team! We were excited to go back and pick out another custom couch. We placed our order around Black Friday and they were accurate as to when it would be available mid to end Jan. Delivery guys came on time and called 30 mins in advance. They even took off their shoes, which is always nice in an Asian household. Our last cou..." Read more
3 years ago
Waleed
"Good customer service and nice selection. Recommend"
3 years ago
Google review
Karla D.
San Jose, CA
"I did a ton of research before I decided to purchase a couch here. I was looking for quality, comfort, And style to meet the demands of our toddler and dog. I was looking for a quality stain resistant fabric with a high rub count along with a quality frame. This place checked off all those boxes and exceeded our expectations. The staff is super friendly, kno..." Read more
3 years ago
Christina N.
San Jose, CA
"This place is AWESOME!!! We have been shopping around for a new couch and we're so happy we found them. We've been looking for a custom size couch and they were very accommodating with what size we want. We have dogs and initially wanted a leather couch. But they walked us through and suggested what was best for us! They suggested we go with a microf..." Read more
3 years ago
Alexa A.
National City, CA
"Thanks to What A Room, our apartment is complete. They have amazing art and every piece of furniture is unique. The customer service was above and beyond. Definitely check them out if you're looking for anything for your home."
3 years ago
Eddie P
"My wife and I were looking for an affordable Mid-Century Modern Sectional Sofa. Tall ask these days. No retailers around us had anything that we wanted. Anything that came close was very expensive and the lead times were ridiculous. We were a little weary about buying a couch without actually seeing/sitting on it, but we ended up getting exactly what we wan..." Read more
3 years ago
Google review
negin f.
Campbell, CA
"We couldn't be more happy with our purchase! We bought a 2 piece loveseat and sofa from Steven and it all went as expected. Steven spent the time to show us what our couches would look like in our space as well as gave us recommendations on the look and use of space.We customized the both pieces and it was very simple. A lot of fabrics options to pic..." Read more
3 years ago
Tommy D.
San Diego, CA
"I've been to several furniture stores in the Bay Area, from small to large ones, and the thing I love about What A Room is the service, quality, and selection.Furniture shopping is overwhelming. There are too many options and there are too many styles you never knew you needed. However, the staff at What A Room are very kind and genuine experts. They..." Read more
3 years ago
tuhai n.
San Jose, CA
"Customer service. Customer service. Customer service. That's what separates a business like this from big box stores. We all have been dealing with supply chain and worker shortages but to handle this situation with professionalism and answering calls promptly was the most important thing. People who actually care and will do their job to make things right...." Read more
3 years ago
Victoria T.
San Jose, CA
"Fantastic experience and expectations! This is our first time doing a custom order couch and we were not let down by the experience. We receive continuous compliments of the style of our couch and how comfortable it is. Delivery date was also within the range expectation What a Room provided. Would recommend this place to our friends & family."
3 years ago
Dung L.
Milpitas, CA
"I am really happy with the sofa! The wait was a bit long (2 months), but totally worth it. I did look up online, but I am very hesitant with online sofa (experienced once). I prefer to feel the materials & the comfort. Luckily I found What A Room. Steven was helping me and offered to get my sofa customized the sizes that fit my living room (this is aweso..." Read more
3 years ago
Dung L.
Milpitas, CA
"I am really happy with the sofa! The wait was a bit long (2 months), but totally worth it. I did look up online, but I am very hesitant with online sofa (experienced once). I prefer to feel the materials & the comfort. Luckily I found What A Room. Steven was helping me and offered to get my sofa customized the sizes that fit my living room (this is awesome)...." Read more
3 years ago
chul c.
Santa Clara, CA
"It seems like there was a misunderstanding between the management and the sales person about how to handle the conflict between the store, manufacture, customer, & delivery service.
The manager (owner? Daniel) called, apologized, and refund the full amount of loss."
3 years ago
chul c.
Santa Clara, CA
"It seems like there was a misunderstanding between the management and the sales person about how to handle the conflict between the store, manufacture, customer, & delivery service. The manager (owner? Daniel) called, apologized, and refund the full amount of loss."
3 years ago
Patrick LaVictoire
"Two things really stand out for me here: the degree of customization, and the fact they're actually delivering on time in 2021. (The latter has an obvious reason: massive shipping delays from China push anything into backorder unless it's made here, which separates What A Room from the chain stores.) Before finding them, I'd ordered a custom sectional from..." Read more
3 years ago
Google review
Amy L.
South San Francisco, CA
"This is our second order from What A Room and we couldn't be more pleased. The team is super easy to work with and made great suggestions to help us ensure the sectional was proportional and fit our new space. Our first couch is still downstairs and holding up pretty well (with the exception of one leg which the puppy got to). We will continue to be repeat c..." Read more
3 years ago
Amy L.
South San Francisco, CA
"This is our second order from What A Room and we couldn't be more pleased. The team is super easy to work with and made great suggestions to help us ensure the sectional was proportional and fit our new space. Our first couch is still downstairs and holding up pretty well (with the exception of one leg which the puppy got to). We will continue to be repeat c..." Read more
3 years ago
Ruben L.
San Jose, CA
"My wife and I came here on a referral by a friend. Moving into a new home had enough stresses in itself, but the team at What A Room made everything so simple. From couch style to material to size, we were able to customize a perfect fit of furniture for our area. Delivery was also a breeze. I definitely recommend this local business!"
3 years ago
Calvin L.
San Francisco, CA
"Highly recommended! The staff at What A Room was so helpful in helping us find our master bed and dining room set. My wife was very particular about the color and style of our bed so we ended up ordering a custom bed with Steven and he 100% nailed it. We also love our new dining table and chairs. No doubt we'll be returning when it's time for new couch!"
3 years ago
Ruben L.
San Jose, CA
"My wife and I came here on a referral by a friend. Moving into a new home had enough stresses in itself, but the team at What A Room made everything so simple. From couch style to material to size, we were able to customize a perfect fit of furniture for our area. Delivery was also a breeze. I definitely recommend this local business!"
3 years ago
Calvin L.
San Francisco, CA
"Highly recommended! The staff at What A Room was so helpful in helping us find our master bed and dining room set. My wife was very particular about the color and style of our bed so we ended up ordering a custom bed with Steven and he 100% nailed it. We also love our new dining table and chairs. No doubt we'll be returning when it's time for new couch!"
3 years ago
Ravi sankar Vemuri
"Nice collection"
3 years ago
Google review
Angela C.
Fremont, CA
"What A Room custom couch is top-notch service! We are so glad to have found them to make a custom sofa, even with third-party fabrics. Steven showed us the many possiblities to customize the couch to the styles, sizes and firmness we like. He generated a 3D design to show us how they would look in our room based on the photos we provided. He also gave ve..." Read more
3 years ago
"Steven was a huge help to my wife and I looking for a new couch. His store was busy, but he still spent the time showing us every detail of couches that would fit our home. He went over the colors, fabrics, sizes, firmness, styles and even did a 3D rendering of what the couch would look like in our new home. He kept us updated every step of the way and e..." Read more
3 years ago