What A Room Reviews & Testimonials

4.7 (860)

Reviews: 860


5
84%
4
8%
3
2%
2
2%
1
4%

92% of customers would recommend What A Room

Jade T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We ordered our couch last summer and we expected to get delivered sometime in the fall but due to covid our new home construction kept getting delayed. Their team is professional and we're very patience for us. Every month, one of their team member would reach out to us and see if we are ready for delivery or not and today we finally got our couch delivered...." Read more

4 years ago

Quynh M.

Quynh M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"My husband and I recently purchased a home and we needed to furnish our living room. While many other retailers had numerous delays and issues affecting expected delivery dates for big furniture pieces, we were lucky enough to work with Brian who went above and beyond to get us a custom made sectional in 4 weeks! We also had a hard time finding a big enough..." Read more

4 years ago

Quynh M.

Quynh M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"My husband and I recently purchased a home and we needed to furnish our living room. While many other retailers had numerous delays and issues affecting expected delivery dates for big furniture pieces, we were lucky enough to work with Brian who went above and beyond to get us a custom made sectional in 4 weeks! We also had a hard time finding a big enough..." Read more

4 years ago

Ces C.

Ces C. star-alt star-alt star-alt star-alt star-alt

Salinas, CA

"Steve is the man!! Great Custermer service and awesome furniture. We got a custom made couch that my wife is in love with. Highly recommend this store, give them your trust!"

4 years ago

Ces C. star-alt star-alt star-alt star-alt star-alt

Salinas, CA

"Steve is the man!! Great Custermer service and awesome furniture. We got a custom made couch that my wife is in love with. Highly recommend this store, give them your trust!"

4 years ago

Van D.

Van D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We love our new couch, Dan! All our guests really like it too. It's actually a lot nicer and more comfy than our new Pottery Barn couch (which took us 7 months to receive). What A Room had our huge couch completed and delivered within 6 weeks, as promised. Thanks for helping us! Will refer everyone we know here."

4 years ago

Vannie D.

Vannie D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We love our new couch, Dan! All our guests really like it too. It's actually a lot nicer and more comfy than our new Pottery Barn couch (which took us 7 months to receive). What A Room had our huge couch completed and delivered within 6 weeks, as promised. Thanks for helping us! Will refer everyone we know here."

4 years ago

Vannie D.

Vannie D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We love our new couch, Dan! All our guests really like it too. It's actually a lot nicer and more comfy than our new Pottery Barn couch (which took us 7 months to receive). What A Room had our huge couch completed and delivered within 6 weeks, as promised. Thanks for helping us! Will refer everyone we know here."

4 years ago

Hema S.

Hema S. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We were in dire need of baby proof dining tables set. The store associate was very helpful, friendly and gave us knowledge about the material, kind of dining table and provided details over the sets we had queries with.

Great place to shop for dining set and other furniture. Would highly recommend to anyone who is shopping for furniture any day:-)"

4 years ago

Hema S. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We were in dire need of baby proof dining tables set. The store associate was very helpful, friendly and gave us knowledge about the material, kind of dining table and provided details over the sets we had queries with. Great place to shop for dining set and other furniture. Would highly recommend to anyone who is shopping for furniture any day:-)"

4 years ago

Valerie P.

Valerie P. star-alt star-alt star-alt star-alt star-alt

Cupertino, CA

"Writing his from our new custom couch that was hand delivered this morning! I love it so much!My partner and I had a great experience selecting and customizing the perfect couch for our home. We were able to select a tufting design from a different model to suit our taste. The microfiber upholstery is beautiful and comfortable, and it arrived with two ma..." Read more

4 years ago

Jonathan Y.

Jonathan Y. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We have just received our dream couch! A wonderful place with good quality furniture and INFINITE CUSTOMIZATION. They were even able to accommodate tufting styles that are not standard to the model. If you know what you like and have not been satisfied by off the shelf retailers, build it yourself here! As a bonus, the couch even came with pillows that we we..." Read more

4 years ago

Lyna T.

Lyna T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"My brother and sister-in-law recommended this furniture store so we brought my mom here to get a customized couch. The staff were helpful but my mom was indecisive and it was overwhelming for her. We got a quote and went home to think about. Two weeks later we came back and finalized her decision. Thank you Duy and Dan for being patience and helping my mom...." Read more

4 years ago

Harry M.

Harry M. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"Our long search for a sofa which is comfortable to both my husband (6 feet) and me(5.5) came to an end! Dan helped us to pick the right dimenions which are comfortable to both of us. Sofa was delivered on the promised date as well(approx 2 months time - which is very reasonable during these pandemic times, especially since we customized everything). Delivery..." Read more

4 years ago

Vishal Patel

Vishal Patel star-alt star-alt star-alt star-alt star-alt

"Steven was a huge help to my wife and I looking for a new couch. His store was busy, but he still spent the time showing us every detail of couches that would fit our home. He went over the colors, fabrics, sizes, firmness, styles and even did a 3D rendering of what the couch would look like in our new home. He kept us updated every step of the way and even..." Read more

4 years ago

Google review

S M.

S M. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"My husband and I had the pleasure to work with Steven and Duy to make our dream sofa come to fruition. Steven helped us pick out our fabric, cushion firmness, sofa depth, etc. We appreciated his patience and honest opinion! When we received our sofas, we had a minor issue with the legs that we reported to WhatARoom; Duy went above and beyond and came the sam..." Read more

4 years ago

Vishal P.

Vishal P. star-alt star-alt star-alt star-alt star-alt

Templeton, CA

"Steven was a huge help to my wife and I looking for a new couch. His store was busy, but he still spent the time showing us every detail of couches that would fit our home. He went over the colors, fabrics, sizes, firmness, styles and even did a 3D rendering of what the couch would look like in our new home. He kept us updated every step of the way and e..." Read more

4 years ago

Chesty C.

Chesty C. star-alt star-alt star-alt star-alt star-alt

Campbell, CA

"Everything was going fairly well until...Delivery.  which sucked.Starting from the beginning, I'll give 4.5 stars for the PURCHASE portion of the process, but since I don't use my couch at their showroom, and the delivery process was "surprising" and ranked a 2 star, and with the LACK OF A RESPONSE to my follow up with What A Room...makes thi..." Read more

4 years ago

David K.

David K. star-alt star-alt star-alt star-alt star-alt

Cupertino, CA

"Thank you to Dan and his team! We were excited to go back and pick out another custom couch. We placed our order around Black Friday and they were accurate as to when it would be available mid to end Jan. Delivery guys came on time and called 30 mins in advance. They even took off their shoes, which is always nice in an Asian household.  Our last cou..." Read more

4 years ago

Waleed

Waleed star-alt star-alt star-alt star-alt star-alt

"Good customer service and nice selection. Recommend"

4 years ago

Google review

Karla D.

Karla D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I did a ton of research before I decided to purchase a couch here. I was looking for quality, comfort, And style to meet the demands of our toddler and dog. I was looking for a quality stain resistant fabric with a high rub count along with a quality frame. This place checked off all those boxes and exceeded our expectations. The staff is super friendly, kno..." Read more

4 years ago

Christina N.

Christina N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This place is AWESOME!!! We have been shopping around for a new couch and we're so happy we found them. We've been looking for a custom size couch and they were very accommodating with what size we want. We have dogs and initially wanted a leather couch. But they walked us through and suggested what was best for us! They suggested we go with a microf..." Read more

4 years ago

Alexa A.

Alexa A. star-alt star-alt star-alt star-alt star-alt

National City, CA

"Thanks to What A Room, our apartment is complete. They have amazing art and every piece of furniture is unique. The customer service was above and beyond. Definitely check them out if you're looking for anything for your home."

4 years ago

Eddie P

Eddie P star-alt star-alt star-alt star-alt star-alt

"My wife and I were looking for an affordable Mid-Century Modern Sectional Sofa. Tall ask these days. No retailers around us had anything that we wanted. Anything that came close was very expensive and the lead times were ridiculous. We were a little weary about buying a couch without actually seeing/sitting on it, but we ended up getting exactly what we wan..." Read more

4 years ago

Google review

negin f.

negin f. star-alt star-alt star-alt star-alt star-alt

Campbell, CA

"We couldn't be more happy with our purchase! We bought a 2 piece loveseat and sofa from Steven and it all went as expected. Steven spent the time to show us what our couches would look like in our space as well as gave us recommendations on the look and use of space.We customized the both pieces and it was very simple. A lot of fabrics options to pic..." Read more

4 years ago