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Thinh Nguyen
Susan Willats
"I am so glad we discovered What a Room! We were looking for a sectional that would fit in our small mid-century house, and we found it. We were able to customize it (cushion softness, depth of seat, wood color, upholstery), and the customer service is top-notch. Highly recommend!"
a month ago
Google review
Nicole Fitzhugh
"We first heard about this company from a pet-friendly message board. We went in looking for something that would stand up to our dog but found really stylish and comfortable furniture, American made even! We got excellent service both times we visited before we ordered, very friendly and personal, with good recommendations on size and fit. Can't wait until t..." Read more
2 months ago
Google review
Olivia
"I have had this sofa for a few years and finally found time to write a review. I first came here through a friend’s recommendation and was amazed by the customization service. You can show them the style you want, even from high end brands, and they will make a sofa almost identical at a much more affordable price. After three to four years of use, my sofa i..." Read more
2 months ago
Google review
Lily Wu
"Purchased a customized Alex couch from What a Room. Duy helped me out and made the process very easy, he even gave me a variety of fabric squares to test out before I decided on which fabric I wanted. I would definitely recommend them if you are looking for a BIFL couch or other furniture!"
3 months ago
Google review
Faisal Chaudhry
"We got our table ordered from What A Room Furniture and have to say it was the best decision we could've made. The delivery came through in time, and the final assembly was truly worth it."
3 months ago
Google review
Kylie Shea
"We ordered a customized Daphne Deep Chaise Sofa with white glove delivery service. The delivery company, Metropolitan Delivery Warehouse, dropped the ball and canceled our scheduled delivery last minute after reassuring us multiple times they were on their way. We wasted an entire day waiting for a sofa that never arrived. Thankfully, Gordon from What A Room..." Read more
3 months ago
Google review
Amarnath Jupalli (Amar)
"Great place to buy a couch. Lots of design options, mix/match and customize your cushions. The couch came in today and it's perfect. Duy was super helpful throughout the process."
3 months ago
Google review
Mayank Mehra
"Dan was super helpful, he helped understand what requirements would work best for us as well as which sectional would suit best for our entertainment purposes"
3 months ago
Google review
Durga Arun
"We recently placed an order for a sofa at What A Room, and while it hasn’t arrived yet, I wanted to share our experience so far. The customer service has been excellent—friendly, patient, and helpful in walking us through the options. I really appreciated the ability to customize the sofa to fit our space and style, all without overly expensive pricing. Look..." Read more
4 months ago
Google review
Kevin K
"I'm very happy with the sofas that I ordered from WhatARoom. I was interested in a somewhat lower, sleek, and modern design compared to what I was finding in my local showrooms. The Davis design at 33 inches tall is exactly what I wanted. The build quality and craftsmanship are fantastic. Given that I opted for a not-entirely-practical white fabric, I ap..." Read more
4 months ago
Google review
goutham baru
"Duy Le was incredibly helpful in guiding us through our furniture selection process. His patience and expertise made customizing our pieces a breeze, and he went above and beyond by providing fabric samples to test colors at home. Highly recommend his exceptional service!. The showroom has a wide range of furniture available to choose and customize."
4 months ago
Google review
Samin Mirfakhrai
"I had an exceptional experience with What A Room Furniture and couldn’t be happier with my custom sofa. From start to finish, the entire process was easy and professional. A huge shoutout goes to Gordon from their customer support team. He made miracles happen to accommodate our tight delivery timeline, and he was incredibly responsive, kind, and knowledgea..." Read more
4 months ago
Google review
Max
"Really great experience visiting What A Room Furniture's showroom in San Jose. Duy helped us select a sectional with a chaise by walking us through the various options including firmness, cushion style, dimensions and fabric. We really felt taken care of and customized a lot of the options to the dimensions of our room. We were able to lengthen the chaise sl..." Read more
4 months ago
Google review
Elizabeth Sy
"After my couch from Article looked like trash after just one year, I started looking around for a better option. I had never heard of What A Room but all the stellar reviews on reddit convinced me to drive down to San Jose to check it out. I was not disappointed. What A Room uses a higher foam density to maintain its shape, so I expect that it will contin..." Read more
5 months ago
Google review
Thao
"From start to finish, we had a pleasant experience at What A Room . Duy and Dan have been extremely helpful in helping us customize our sectional . We have been to many large retailers but ultimately chose What A Room due to the excellent customer service, ease of customization and great selection of designs. Huge shoutout to Duy for always answering our qu..." Read more
5 months ago
Google review
Sophie Ho
"We’ve been searching for a new sectional but weren’t satisfied with any options from popular chains (and didn’t want to buy online without trying it out). When we went to What a Room, we had a great experience trying out all the sofa options, and loved that we could customize everything (from firmness to seat depth)! Duy was so helpful in showing us differen..." Read more
5 months ago
Google review
Cong Gao
"We just bought a sofa from What A Room Furniture and had a fantastic experience! The quality of the furniture is excellent—sturdy, stylish, and super comfortable. The staff was friendly, knowledgeable, and patient, helping us find exactly what we were looking for without any pressure. We also loved the customization options available, which made it easy to g..." Read more
5 months ago
Google review
Anayo Awuzie
"We've been looking for a couch for months and learned about What A Room from great online reviews. The showroom was close by so we went and worked with Duy. Duy was super helpful and patient and didn't pressure us as we took our time looking and sitting on all of the couches. He took his time answering our many questions, all with good humor. When it was tim..." Read more
5 months ago
Google review
Austin Niklas Johnson
"Duy and the team were patient, detail-oriented, and made what would otherwise be a stressful experience fulfilling and fun. So glad we found them!"
5 months ago
Google review
Serena W
"We had a pleasant and efficient experience in their showroom with Duy. The showroom is well laid out and we confirmed the couch we wanted after the first visit. He mailed out fabric samples because we live far from the showroom. Duy was communicative via email and text, and we are looking forward to receiving the couch soon."
5 months ago
Google review
Teeka K
"WhatARoom has always had exceptional quality and service - I'm especially thankful to Duy who is responsive and can make the sofa of your dreams happen! I'm so grateful that we're able to find the right piece for our home - with the right dimensions. I'm especially happy they focus on non toxic fill and fabric - which makes me feel much better about bringing..." Read more
5 months ago
Google review
Ashby Iype
"Great customer service by Dan. The furniture here has a modern look good with affordable prices. So glad to have found this store here."
5 months ago
Google review
Bhagyashree Arakeri
"I purchased this sofa about a year ago and was initially quite happy with the comfort, especially the quality of the filling and the outer fabric. However, I recently removed the covers to wash them (as they are washable), and was surprised by what I found inside. There is no inner lining, the stitching is poorly done, and the inside looks unfinished. In ad..." Read more
6 months ago
Google review
Gabrielle Yan
"Bought a sofa here, super friendly staff, different options for material and size. Mine was not much customized, so it was delivered fast, within 4 weeks"
6 months ago
Google review
"Wifey and I were looking for a couch for our first place together and what a room had exactly what we were looking for! We ordered the Daphne Sophie chaise sofa and Danny walked us through every step of the customization process. We were able to pick the exact dimensions, cushions, fabric and even the style of legs for our piece. Danny was extremely helpfu..." Read more
13 days ago