Endorsal 
2,293 verified testimonials
4.8/5 average rating
MR benjamin irving
Dave Bradburn
"Answer.co.uk is a fantastic service for handling a relatively small volume of calls. It's great to know that any calls will be answered by a real person when you're in a meeting, away from your desk or just too busy to answer at the time. The text and email messages then allow you to decide how quickly you need to respond. The system is easy to update so th..." Read more
2 years ago
Gill Cheesman
"So easy to set-up and manage from your desk. Even for non-technical types (like me). The receptionist's messages are always spot-on. The pay-as-you-go service works perfectly for us. Would recommend for any business."
2 years ago
Chris Dunseath
"Easy to set up and administer. Very good value for money when compared to other similar providers. Good service."
2 years ago
John Edward
"The improvement I would make is to teach people answering the phones how to pronounce company names better. I have been dissapointed when I have phoned and listened to how they answer the phone and appear lost in howto pronounce my company name. Nothing gives it away more that you are using an answering service than when the operator answering the phone can..." Read more
2 years ago
Tom Hitchner
"The telephone answering service is outstanding and affordable. It will give you a presence whenever you are not available. Hence you won't miss a deal or you won't upset your customers for not answering."
2 years ago
J Gilchrist
"I use Answer for several companies and find the experience to be mixed but ok overall. In most cases, the cost is good when you pay upfront, the service is consistent and the account handlers are (generally) good at what they do. The issues I've had are where lines seem to lay dormant, which I would have assumed is ok with this being a PAYG service. One m..." Read more
2 years ago
1624 Equine Couture
"We have used the service for around 3 years. We used it for all calls to start with but now only use as a catch all for overflow calls. We have found some operators are good but others have a poor grasp of the English language and struggle to pronounce the name of our company. We have also had an increasing number of missed calls lately for some reason. A u..." Read more
2 years ago
Robert Edwards
"A very responsive service, when you ask a question its answered fast and without fuss. Seems to improve all the time and very easy to set up and use."
2 years ago
David
"Very helpful, polite... perfect!"
2 years ago
Mark Jones
"I was looking for a straight-forward, reliable & professional answering service That's what I got! Fully transparent pricing too."
2 years ago
Nigel Cook
"Very easy to set up, manage and maintain. The team are friendly and helpful and the calls are answered, on my behalf, in a professional manner, the way I've asked them to be answered. Every business should use this service rather than relying on a voicemail message."
2 years ago
Deborah Lillis
"I have been using your answer service now for over 18 months. I have found it efficient, friendly and my customers have never complained. Its an excellent service for those who are self employed or a small business and who are unable to answer there phone all the time."
2 years ago
Simon
"This service gives me the freedom to leave the office and not have to worry about missing important calls."
2 years ago
Mr. O'Kelly
"An answering service frees up your obligation for a front desk person. We really like this service and the pay by the call pricing makes this the perfect option for small businesses who only get 3-4 calls per week. Can't recommend highly enough"
2 years ago
Shae
"Easy to set up. No contracts to commit. Love the pay-as-you-go service. Does what it says on the tin."
2 years ago
Maud Todd
"I love the Answer service - always reliable, open at all times, my callers very rarely realise it's a call answering service, easy to deal with... just what a call answering service should be! Keep up the good work!"
2 years ago
Mark Muir
"Just like having somebody here! could.t leave the office without it now!"
2 years ago
Tony Stock
"I was looking for a solution to ensure that I never missed a call and that when my customers rang they spoke to a real person. Answer.co.uk have provided the perfect solution and their service has been first class. For my requirements this service offers good value for money and I would highly recommend them. Tony Stock - Tiger Furniture"
2 years ago
Gareth Coxon
"I can't speak highly enough of Answer and Jam and their telephone call answering service. I've used their service or well over 5 years and will continue to do so. Easy to use, fantastic value and top notch customer service."
2 years ago
Carlo
"very good service. Calls Always handled in a professional manner."
2 years ago
Richard Hennessy
"As a result of working with Answer my business has been enabled to thrive. My clients assume that I have a receptionist and when they leave a message with a real person they assume that the message will be passed on and rarely continue to ring around other people in my field. This has ensured that my business has been able to grow in a very affordable and e..." Read more
2 years ago
John Maden
"I compared this service to many others and it was the only one I found that had no setup costs or fixed monthly costs - the costs are based purely on calls received which is ideal for businesses like mine. I also liked the fact that setup was quick and easy, with all key things like response messages for different company representatives being configurable..." Read more
2 years ago
Chantal Wellavize
"First off let me point out that I continue to use answer.co.uk and will shortly also be using it for my second business. Why? Because of the 24/7 availability and low cost. If money were no object, I might think again. Some niggles - the website is clunky to use and really needs updating. It's apparently very easy (as I discovered) to update your instructi..." Read more
2 years ago
Sam Adodra
"Answer.co.uk is an affordable, pay as you go service that has the great advantage of being 24/7. The only improvement I would suggest is that the people who answer the phone, on the pretext of being a company representative, find out more about the services being offered by the company. This would help to reduce confusion from potential leads. It may also h..." Read more
2 years ago
"Accurate messages Good customer service Messages can come via a text which is helpful. I dont want to pay for sales calls and its easy to get them refunded."
2 years ago