2,293 verified testimonials
4.8/5 average rating
Mark Walker
Albert Thomson
"fantastic service and options esopecially for deaf custmers"
2 years ago
Panoramic Counselling and Wellbeing
"Easy to use service- a great tool for my business. Customer service excellent. Response from my account manager, immediate, resolved my problem within minutes! Definitely what you need when running a small business."
2 years ago
Mr Tony Slater
"We have used this service for a fair while now and have no complaints. Previously we used several other (remain unnamed) similar companies but found time delays in relaying messages and a lack of communication to be a problem. Nothing more to say really, Answer, promotes confidence which in turn allows us to get on with other work. Thank you."
2 years ago
Danielle
"We have used this service for a few months now and it works very well. The call operators are friendly and helpful to our callers. I was very impressed that when I had an issue and emailed their customer service team it was fixed very quickly for me. Would recommend"
2 years ago
J. Locke
"I find answer.co.uk to be a straightforward, cost effective solution for my growing business. Having researched the other various companies offering a similar service, there is no doubt that these guys provide the best costing structure and represent the best value for money."
2 years ago
Steven Miles
"some aspects such as marking sales/scam calls could be made simpler but overall the service is working for me"
2 years ago
Elliot Kay
"I have used Answer.co.uk for years. The service is great the price is great and they simply work away in background. No one knows they are an answer service. Simply Brilliant."
2 years ago
Brian Jacobs
"Answer.co.uk is a great low-cost answer service suitable for small businesses. I like the fact that there is no monthly charge, and you only pay per call. You have access to a control panel to change the message you want relayed to enquirers. I am happy to recommend this service to others"
2 years ago
Michael Clark
"Only been using Answer.co.uk for 30 days but very happy we the service so far would recommend the service .I like how the automated system works It's a basic system with low call costs . I would like them to add free calls from family members . Brilliant"
2 years ago
Claire Harrington
"This company has been amazing , providing a better service than other more call handling companies . I would recommend in a heart beat"
2 years ago
Jaspal Singh
"We have noticed a positive shift in our ability and the quality of our telephone reception service. However, its not always possible to catch calls before they go to the call center. But overall the service has upgraded this part of our business."
2 years ago
Sky Gilbert
"Professional and very polite."
2 years ago
Nigel Willis
"We have used answer.co.uk for over 5 years. They have provided a consistent, high quality, call answer service for when we are not around. A few more functions on their control panel would not go amiss - the main being able to block calls from certain numbers as we can be plagued by sales calls which cost us money - but overall we are very happy."
2 years ago
Peter Moody
"Generally good service."
2 years ago
Kathryn
"I have been very pleased with Answer.co.uk. I think it portrays a more professional image if I am unable to take a business call. The servcie is very good with text and emails to confirm the message, and the fact there is no minimum spend is ideal in my circumstances."
2 years ago
Allegretto
"A very reliable and professional service for the past five years. Cost effective with customisable answer options and notification. Highly recommended"
2 years ago
Lee Stanley
"As a small business we get busy and we need support. Not long contracts or expensive set ups. Answer.co.uk provide a pay and play phone support that is professional and of the highest quality. We have already recommended them."
2 years ago
Adley
"The call answering service is great, as is the note taking. What is incredibly painful is getting copies of the invoices for tax return. Step 1 -login via the antiquated web admin system and take several clicks to get to invoices. Print to PDF because there is no download facility. Any other service provider would make it easy for their clients by emailing..." Read more
2 years ago
Jen Brown
"We have used this service for sometime now and I do get complaints from clients who's messages are not getting passed on. Some days I receive both text & email notification and others I receive 1 or the other."
2 years ago
derek payne
"Answer provides an excellent service"
2 years ago
Jennifer Fleming
"Simple, no hassle service."
2 years ago
David Oliver
"Very difficult to speak to anyone, they discourage it"
2 years ago
S Stubbs
"Great service with instant notification when you receive a call."
2 years ago
Barbara Scott
"I've been using answer.co.uk for about 5 years now and I am in no way one of their big clients. My business is very small and selective but I know that the service they provide for me is of the same standard and consistency as their larger clients. Keep up the good work"
2 years ago
"I have used payganswer .co. uk for more years than I can remember. Their service has been awesome throughout and I have never had cause to complain. As an International Business Mentor, it's paramount that the companies I recommend to my followers and mentees work, simply, efficiently and easily. payganswer .co .uk does just that. I highly recommend you..." Read more
2 years ago
Endorsal review