2,293 verified testimonials
4.8/5 average rating
Richard Davis
Phil Hendy
"I have been using Answer.co.uk for a few years now and it has been a great addition to my service offering. A 24 hour answer service with real people taking real messages and filtering out the rubbish. Always get a prompt email when I have people trying to get hold of me."
2 years ago
Andre M Grossman
"I have used Answer.co.uk for the past couple of years and have always found messages to be taken efficiently and we are advised promptly by email. Their rates are very competitive for small business users. The website is also effective for looking at message details and easy to use. All in all, a highly recommended service!"
2 years ago
Lesley Morrissey
"I've been using Answer.co.uk for a couple of years and find it invaluable - if I'm out at a breakfast meeting or visiting a client I know that I'm not missing any important calls. Having a human being answer means that I don't miss anything - I used to have an answering machine and so many people just hung up when they heard the message. I get notification..." Read more
2 years ago
James Wakefield
"As a graphic designer and marketing consultant a lot of my time is spent away from the office, in meetings with new and existing clients. As a result, I'm not always available to answer the phone and understand that answer phone machines are a complete turn off for customers. By using answer.co.uk my customers receive a polite greeting and are able to leav..." Read more
2 years ago
David King
"Excellent service, highly recommended"
2 years ago
Loucas Antoniades
"Polite and understandable people answering the phone. Gladsly recommend"
2 years ago
Tracy Barlow
"It's a very good service and calls are answered as if they work directly for you. It's easy to divert as you get your own dedicated phone number so the Answer people know who you are. You need to keep your status screen up to date so the people answering the phone know your movements and can give callers sensible timescales when you are likely to return the..." Read more
2 years ago
Ian Woolley
"One of the main problems for a small business owner is being away from the telephone. Having somebody to answer your phones when you are unavailable is the perfect solution, but it is not practical or affordable to employ somebody just in case the phone rings when you are out. This is where a virtual assistance or answering service is perfect. I looked at..." Read more
2 years ago
Lyndon Borrow
"I would recommend you using Answer.co.uk to be able to handle your phone calls in professional manner - around the clock. It is like having your own PA but only pay for each calls received - then receive in text message via both email and SMS, which is ideal for my small business. You can even instruct them with how you want them to answer and say in your in..." Read more
2 years ago
Tony van Bergen
"We have been very happy with the service provided by Answer.co.uk There is always somebody ready and waiting to take the calls that we can't. They are an essential part of our team."
2 years ago
David Gardner
"I would recommend the service for any business as regardless whether staff are in the office or not, as no incoming calls remain unanswered. Customers can get frustrated leaving messages on answerphones instead of a real person. We have had a few glitches, my colleague Sara was being called Sara for a while and on one occasion my messages was miss-read by..." Read more
2 years ago
Jen Preston
"A good reliable service with a relatively easy method of top up."
2 years ago
KATHLEEN PORTER
"Great inexpensive professional service gives my company the competitive edge it requires to attract blue chip clients."
2 years ago
Alison Thompson
"I have been using the answer.co.uk service for a few years now and I would definitely recommend it to any small business who don't like relying on the answerphone. While the service isn't perfect (sometimes the names and messages are a little garbled and need guessing at) on the whole the messages I get are clear and concise, and the bonus of having them tex..." Read more
2 years ago
Daniel Aramide
"The service is very good and would recommend the service to medium firm."
2 years ago
Lesley O'Driscoll
"We as a company are very happy with the high standard of service Answer.co.uk have shown to us. Whatever the query our Account Manager response within minutes of us asking. I would highly recommend!"
2 years ago
FISCHER ROLAND
"I am very satisfied by regular service of personnel Answer.coUK"
2 years ago
Oren Gabay
"We are a company from Israel and the payment interface is not working well for us. Google wallet that was used before was much better."
2 years ago
Justine Coughlan
"My business has been using Answer for a number of years now. The process of setting up an account is easy, managing the account is easy, everything about it is easy! I wouldn't hesitate in referring them to another business. They answer the phone quicker than I would in the office (!) and I have never had any incorrect information taken down."
2 years ago
Julian Cartman
"We changed our provider to Answer.co.uk and are really glad we made the switch! Messages are texted through as well as emailed - helps if in the countryside and no 3G reception!!"
2 years ago
Alison Blake
"Really friendly service with real people, efficient at taking messages and no complaints from my clients. I've recommended them to others. Big however though is the website. I only wish it was more user friendly. It's frankly a nightmare and I'd never have signed up looking at that."
2 years ago
Mark Kelly
"Answer.co.uk is a great service. It was a fraction of the price that our serviced office group wanted to charge for a similar service and in serviced offices phones can often go unanswered when there is a shortage of staff or when the office is closed. This doesn't happen with answer.co.uk. We highly recommend the service for start ups and small businesses."
2 years ago
Chris Burgess
"Generally good service. Always get messages promptly. could do with the operators asking how to spell names etc as these often are wrong but overall pleased with the service"
2 years ago
A Millward
"We have used answer.co.uk for almost a year now, We have had no problems with the service and find them very good value for money Their pricing is a very simple pay as you go structure and the more credit you put on the cheaper the service."
2 years ago
"We rely on Answer.co.uk to handle our inbound calls and they have never let us down. Highly recommended."
2 years ago
Endorsal review