2,293 verified testimonials
4.8/5 average rating
Mayne Estates
Bill Whyton
"We have used Answer.co for many years and they save us a great deal of time. We only deal with those companies we want to and our phones are answered 24/7"
10 years ago
Phil
"Good service, very reliable"
10 years ago
Jimbo
"If you are looking for flexible phone answering system this is certainly one recommended. Calls are answered efficiently only at times is the message (mainly name or caller) not picked up properly."
10 years ago
Sarah S
"Very pleased with the service provided by Answer.co.uk. Have been using the service for a few years now and it's ideal for small businesses to manage their calls professionally and efficiently rather than voicemail."
10 years ago
Paul
"Have been with them for years and the understand my business and don't just take messages liase with my customers very well."
10 years ago
Martin Sparrow
"I use Answer.co.uk whenever I am out of the office or in a client meeting. They always answer the phone as if they are a member of staff and callers are impressed with the professional way they are treated. Would highly recommend them."
10 years ago
Small business owner
"It is a great way to present a professional image to clients. As a trainer/consultant I am often delivering training or on-site with clients throughout the day and unable to take my calls. The service enables all of my existing clients and potential new clients to be answered in a professional manner by an individual as opposed to my answer machine."
10 years ago
Cleanicol Ltd
"What can i say, the portal is excellent, the people are brilliant, they do exactly what I need for my business! !"
10 years ago
Deeps
"really efficient service. would recommend."
10 years ago
Peter Fernandes
"Always great service - going over and above the call of duty in many instances"
10 years ago
Ben Jones
"Answer.co.uk does exactly what it says on the tin, and it does it well. All of my calls are answered quickly and professionally and I get an email immediately. I've tried calling it so see what it was like for a caller and it gave my business a large professional feel with the phone answered 24 hours a day. Nobody would be able to tell I was a sole trader."
10 years ago
Jennifer Campbell Kirk
"I find Answer.co.uk very useful as a small business where I do not have to worry about taking on staff to answer my calls. Answer.co. uk ensures I do not miss a vital call and email me straight away so I can follow up quickly. I also find that as it is a pay as you go service I am able to budget. The minimum top up amount I have to spend has recently gone u..." Read more
10 years ago
Karen Simmons
"I received a message that was so short this morning, it didn't make sense and was open to interpretation. When I followed it up for clarification, it turned out to be a prospect that wanted to speak to us. Whilst they didn't leave their details, we were able to contact them and book them in for a meeting. This could lead into a sale for us and whilst the m..." Read more
10 years ago
Damien
"I have been using this company for PAYG answer service for a few months. I get a text and email within one minute of a call, never had a complaint from a caller, excellent service! Definitely recommend."
10 years ago
HF
"The service is very efficient. However the top up option should be clearly set out at top of page as this is what we use it for most and other information can clutter a bit. The one negative is the price of pay as you go calls is expensive at �1 per call and you are charged even for spam calls. In addition for that price if they could also take down email..." Read more
10 years ago
Piers Mummery
"I highly recommend these guys"
10 years ago
Sandra Zecevic
"Great service!"
10 years ago
Graeme Mackay
"the accents of the operators could be more neutral and less "essex""
10 years ago
Enda Hennessy
"Answer.co.uk is an ideal low cost easy to use answer service that enables us to keep in touch with our customers."
10 years ago
Lola Ricketts (Group Marketing Director) Fox Community Group CIC
"Answer.co.uk are there for when I cant be! Previously I was losing out on potential business as I was missing calls, now we don't miss a single call which has enforced our customer services hugely. I would recommend Answer.co.uk to any savvy business owner."
10 years ago
8.11356E+14
"I have been using the service for quite a while now and I am able to follow up more sale leads. We show we are professional because clients do not have to leave a message on to a machine and we are able to reply within 5 to 10 to any enquiry. Sales went up and we are all chaffed. Only suggestion: please add the possibility to ask for the caller's email add..." Read more
10 years ago
Malcolm Bevan
"This a great service so flexible and very efficient."
10 years ago
Peter Oliver
"Having used a small privately owned answering/paging service for many years, we were hugely dissatisfied with the service provided by the large national company (beginning with a V!!!) that took them over. After researching all available at the time we opted for AnswerCo and have been highly satisfied ever since!"
10 years ago
Naomi Spencer
"As a small business finances are always tight, but missing our clients calls is an absolute no no.....answer.co.uk have been just the answer we needed! Cost effective, polite and the answer to our prayers, thank you :-)"
10 years ago
"An invaluable service to our business."
10 years ago
Endorsal review