2,293 verified testimonials
4.8/5 average rating
Abi
Lawrence Drew (Owl Tutors)
"Does exactly what they say on the tin."
9 years ago
Caroline Ley
"I've been using Answer.co.uk since Sept 2014. I am very happy with the service they offer and have had no problems at all. I really like that you pay as you go and you are charged per call and top up only when you need to. I have recommended two friends to their service and they are equally happy."
9 years ago
Christopher Ives
"Easy to use and to manage, changes from us are reflected immediately. I like the PAYG options as well"
9 years ago
James Johnston
"I have had great service from Answer.co.uk - calls handled efficiently and we get immediate notification. No compliants from any of my clients. Happy to recommend them."
9 years ago
Natalie OR
"I have used Answer.co.uk for a few years and they are superb. I find it easy to use and a great resource. Would recommend to any small business as a solution to assisting with customer contact."
9 years ago
Nigel Hubert www.UniversalRemovals.com
"have used them for many years as a back up service to answer calls when we are very busy or out of the office"
9 years ago
Daniel Whittaker
"Been using Answer.co.uk for about one year now. They have provided me a simple service that works and allows me to get on top of any messages. I'm happy and would recommend to others."
9 years ago
Elaine Bailey
"Highly recommend."
9 years ago
Alan Stevens
"Jam are great, they have helped us with our out of business hours operation, followed our script to the letter, filtered out unqualified work leads and have allowed us to get on with dealing with well defined escalations from our customers. Highly recommended"
9 years ago
Alan
"We only need occasional backup to answer our calls, but that doesn't mean we don't need a quality service. Far from it. The image that whoever answers the phone for us conveys to the caller is crucial. Answer.co.uk represents us superbly. Combined with the ease with which we can set up how our calls are answered at different times of the day and under di..." Read more
9 years ago
MrPATtastic
"Pay as you go call answering service, fantastic!!! So easy to set up and use."
9 years ago
Nick Howes
"Having Answer.co.uk take the burden of handling my incoming business calls has been a great decision. The text service with messages has always been prompt and accurate and I've had no adverse responses from clients, whilst my time has been freed up from phone call interruptins."
9 years ago
J Wood
"We have used answer.co.uk for almost two years now and are very pleased with the service."
9 years ago
Lisa Cox
"We have had comments from our customers on how professional the call handlers are in taking messages. We are very impressed with the service and would definitely recommend Answer.co.uk"
9 years ago
Richard Morrell
"I have been with Answer for around 4 years. We are a small company and the service helps us screen calls and offers our customers a very professional 'front of house'. Calls that might otherwise be missed are picked up immediately and I receive an email. All very nice and seamlessly done. Always answered in a very professional telephone manner. A must for..." Read more
9 years ago
Tessa Horrocks
"I have found that the company responds quickly to any concerns and provides an excellent service"
9 years ago
Mrs L Williams
"Everyone who has called has been surprised by how friendly and professional our answer service is. This is helping our business to grow. Thank you."
9 years ago
Robert Clark
"Answer.co.uk has been the back bone of our company with a cost effective solution to ensure we never miss a sales call. They have helped deliver a trust worthy reliable service to our customers and have generated an extremely professional image for us. I would highly recommend the service to any size business."
9 years ago
Dr. Richard Wain
"Answer is excellent. They have increased my business significantly. No more missing potential clients due to being with other clients. A human voice is well worth the �1.00 per call - each call saved earns me �200-300. I will be with them forever."
9 years ago
heidi
"Mostly a good experience - they answer the phone quickly - I know because I've tested it! A friend called and said they got a grumpy person, but that's the only bad experience I've had. Free credit if you refer someone, emails straight away when someone calls and a message is taken. Numbers captured by the system even if the customer chooses not to give it...." Read more
9 years ago
Emma Graham
"On occasions clients calling have told us that the person answering was vague and unhelpful. But the majority of the time they have been very good."
9 years ago
Kevin Milne
"I would highly recommend this service as a cost effective and professional alternative to in-house staff. They answer customer calls within a few rings and pass messages on by text and email immediately. I am genuinely impressed and very happy with the service I have had over the last 12 months."
9 years ago
Raja Thapa
"Very professional and no hassle. Deliver every time!"
9 years ago
K McIntosh
"Have used them for a long time for out of our calls. No issues"
9 years ago
"I'v been using answer.co.uk for some time and have always been happy with the service. Nothing to complain about."
9 years ago
Endorsal review