Endorsal 
2,293 verified testimonials
4.8/5 average rating
Hassan N. Sayani
Marcellus Lindsay
"Starting a business is tough enough without the added stress of getting tied into services and long contracts. Answer.co.uk has proven to be one of the best investments I made when I restructured my business to be agile, scalable and more profitable. Professionalism, accessibility, scalability and value for money are the words that come to mind when I refle..." Read more
11 years ago
darren Cooper
"Very good service, I strongly recommend"
11 years ago
Customer
"I have been with Answer.co.uk for almost 6 months and it was the best move we have ever made for our business. As a 24hr company it was imperative our customers could contact us no matter what time of the day it was. Unfortunately being humans we have to have some down time and this is where Answer.co.uk come into there own. We know when we are unable to ans..." Read more
11 years ago
paul F
"I was missing calls all the time and customers were not leaving messages on my machine. After an easy 5 min setup on answer.co.uk all my calls are answered and I get a text or email straight away so I can get back to the customer. I just wonder how many customers I lost before I used answer !!"
11 years ago
Janice Morrison
"I'm really pleased with Answer.co.uk. I think it is really good value for money and it means that I can get on with running my business knowing that no calls will be missed."
11 years ago
Paul Highland
"since using this service I have taken messages leading to jobs which has more then covered the costs incurred, given my business a much more professional feel and it really is like your own personal receptionist, have not regretted my decision from day one and am more then happy leaving this in place 24/7"
11 years ago
M Colvin
"I have been using "Answer" for a year and a half and they have been an absolute god send. When I'm in meetings or out with clients, I just place calls on divert. Answer have taken over 200 accurate messages to date and would highly recommend them to any business who requires that extra support. Keep up the good work!"
11 years ago
Jonathan Morris
"This is such a good service. Comments from clients that have left messages say that they didn't realise it was an answer service, they thought we had employed a new member of staff. Very easy to use and gives me the confidence to switch my phone over to the Answer Phone Service, knowing that all incoming calls will be answered professionally, while I'm in cl..." Read more
11 years ago
SurgeryInFrance
"We have been using Answer.co.uk for several years and it is an essential part of our business as it allows us to offer 24/7 responses to international patient enquiries whilst allowing us to prioritise our resources on providing the best personalised service to our current patients. Answer.co.uk is an invaluable service that enhances our business in a highl..." Read more
11 years ago
Andrew Lamb
"We could not recommend Answer.co.uk enough. They offer an affordable telephone answering service that even small businesses can afford. The calls are answered professionally. The customer service team are quick to respond. I have every confidence in recommending them to anyone!"
11 years ago
Pauline Killick
"Fantastic service and much cheaper than our previous provider. Very professional operators who get it right every time."
11 years ago
CHRIS OGILVIE-TAYLOR, Marsden Grant International.
"Service is great in general but one improvement would be to allow clients to email you with callers that they don't want to hear from again after a message is taken. For example, a media sales company who canvassed me 5 times when we were out of the UK and who has no business relationship with us. And we don't want to speak to! I know we can do this through..." Read more
11 years ago
Sam Mifex
"My company has been with Answer.co.uk for many years and the service was always excellent. Perfect offering, perfect service...we could not ask for more!"
11 years ago
National Park Traveller
"It's great to know our 24hr requirements are looked after and our customers can contact us at any time, even while they are on holiday."
11 years ago
Russell Beatty - Telecoms UK
"Very good service. Easy to set up and tailor make messages for your requirements. Works reliably and billing etc. is very clear."
11 years ago
Stuart Gregory
"The service from Answer.co.uk is always first class - it always gives the caller the most professional service if we can't get to the caller ourselves!"
11 years ago
Natasha
"I was really pleased to find answer.co.uk. it does exactly what it says on the tin and gives me complete piece of mind in knowing someone is taking my calls"
11 years ago
Chris Love
"The thing that annoys us is we're paying over �40 a month and �35 is for calls from Business to Business and it's phone or utilities and you've no way of blocking them. This is the main gripe, the service clients get is top notch but you'll get annoyed looking at your bill to see "ryan talk talk, no phone, he'll phone back" please don't as you've cost me �3..." Read more
11 years ago
Steven Walker
"This service has enabled me to ensure my calls are answered. When I call a number, if it goes to voicemail I am immediately not interested as it just seems unprofessional to rely on voicemail. The calls are answered professionally which makes the caller feel they are at least valued as a customer."
11 years ago
James Aspinwall
"Thank you Answer.co.uk - we love your service. We cannot fault it :)"
11 years ago
Aspiration Jewellery
"I've had reports from customers telling me the phones have been answered with an incorrect name (eg Aspirations, instead of Aspiration Jewellery), sometimes simple answers according to the prepared script aren't given, etc. More payment options would be good, too."
11 years ago
Mr Mustasam Abbasi
"the experience over the years has been good. i would say some of the call handlers need to explain that this is a call center and clearly capture the contact details"
11 years ago
Tiz Abbott
"Its quite expensive per call but definitely helps put our minds at rest to know customers are getting to talk to a real person when they are leaving a message."
11 years ago
Ian McCloskey
"To reiterate, the call gets answered and with the interactive web interface you can check your account and calls anytime, from anywhere. A1 service. They set up my call system same day! Professional approach to answering my company calls has improved my company's credibility in the market place!"
11 years ago
"You never have to worry about missing a call as when the call goes to Answer.co.uk they send you an email and a text instantly to let you know who called, where they're calling from and who the call is for."
11 years ago