2,293 verified testimonials
4.8/5 average rating
Zoe Warrilow
Andrew S
"Answer.co.uk is a great easy professional service that has help me no end. I used to miss hundreds of calls each week. Not any more thank to their hi tech service that delivers all my message direct to my phone and email for me to call back as my convience."
9 years ago
Energy Saving Grants
"Would definitely recommend. Very simple to use and very convenient."
9 years ago
M Skelton
"Super-professional and stress-free telephone service from Answer.co.uk. Really impressed so far (9 months), and will continue to use them for the foreseeable future."
9 years ago
Steve Kitch
"Everyone comments on how professional my new receptionist sounds. 'Business must be doing well!". Set up was a breeze and the system works perfectly. Very happy."
9 years ago
Michael Olatunde
"I opted for the pay as you go credit to counter missed calls I lose when I am out of office with sales reps. They have always answered calls professionaly and do not appear to my clients as a telephone answering service which helps with perception. I top up balance when my account runs low online and to be fair its a straightforward hassle free arrangement...." Read more
9 years ago
Adam Hosker
"Can not fault Answer.co.uk we turn it on our system at 5pm allowing our staff to get last few hours of work done without being disturbed; Answer.co.uk lets us do that without missing any calls ."
9 years ago
Chris Bates
"I have found the service provided by Answer.co.uk to be outstanding."
9 years ago
Steve Bradley
"Found answer.co.uk some time ago and have no reason to look elsewhere. We have monitored their service and also asked customers and potential customers what they experienced, and have no reservation in congratulating them on what they supply. It works and is efficient"
9 years ago
Suzanne Mullen
"I am happy with the service I receive from Answer.co.uk"
9 years ago
Alastair Toal
"We have been using these guys for nearly 2 years and have never looked back. Not only do you get a great service but the tools that come with the package really do help us to track calls and assist us in building a bigger picture of the customer demands."
9 years ago
Belinda Rastall
"Answer.co.uk are absolutely instrumental in providing a first line response to clients for me. As a photographer, I am rarely in the office, and Answer.co.uk quickly and efficiently answer all my incoming calls and pass on my messages via email and text. It's wonderful to have a professional message answering service, most of my clients think I employ a rec..." Read more
9 years ago
ashley
"Makes my life so easy especially so I'm not disturbed answering the phone constantly whilst seeing clients."
9 years ago
Andrew F
"no issues at all, very easy to use admin system, would recommend for any smb"
9 years ago
Andrew Akinyede
"Reliable, and professional call centre staff I can rely on and trust to maintain the professional image of my brand."
9 years ago
Gildas Jones
"We find Answer.co.uk to be a very useful service that provides a human voice on the end of the phone when we can't. It improves customer relations and is far superior to a robotic answering machine."
9 years ago
Dawn Bevan-Bailey
"Great service and friendly staff. Recommended"
9 years ago
Gavin Wedell
"Great service from answer.co.uk. The website user interface however is clunky and outdated. Also I dislike having two separate logins - an admin login as well as another personal login."
9 years ago
Rob McG
"Great service, by friendly, helpful operators. Callers to the company think that we have our own receptionists."
9 years ago
Craig downey
"Easy to use pay as you go service, they answer my calls 24/7 with no problems at all. Simple top up service and you can now set up a direct debit to take payment when your balance is running low. Personally I set my mobile to divert to answer.co.uk instead of going to voicemail so my customers always have a real person to speak to, and that works great for..." Read more
9 years ago
Steve Howard
"Do a decent job, consistently and if you buy credit in bulk the charges are really quite reasonable."
9 years ago
Stuart Chambers
"I only have a small number of calls coming throught the answer.co.uk service but the calls I do get are all answered promptly, messages are delivered almost immediately and my account manager has always replied quickly to any queries I have and dealt with them effectively. Answer.co.uk's systems are simple to use and their communication is good."
9 years ago
Angie Alexander
"Works incredibly well for us as a small business. Fast, professional and very easy to use."
9 years ago
Emma Stevens
"I've been using Answer.co.uk for a few months now. I'm a "one woman band" and while growing my business I didn't want to miss any calls! I have had several of my current customers comment on the service and ask where in my small home office was I keeping the reception as the call was answered so efficiently and professionally they felt they must have been pa..." Read more
9 years ago
Lisa Johnson, Jarvis Johnson
"We've been with Answer.co.uk for over a year, and find it to be a reliable, professional service. Makes it easy for us to combine home-working and being on the move, knowing our calls are being answered 24-7. We can choose whether to have messages emailed or texted so we have immediate notification if an important call comes through. Good all-round service...." Read more
9 years ago
"Great service. Very useful when you aren't in the office all the day. Clients like to have a personal service rather than just voicemail. Works really well for us as we're not always available to take calls."
9 years ago
Endorsal review