2,293 verified testimonials
4.8/5 average rating
Diana Parkinson
Sarah
"Good service and good support"
2 years ago
Peter Holland
"We've used answer.co.uk for approximately 3 years and customers don't seem to know they're not calling us directly."
2 years ago
Ahmed
"Never had any issues."
2 years ago
Peter (Legal services company)
"This is a very low cost way for my small business to have a real person answering all my business calls. Clients and potential clients are convinced that I have a permanently manned office to take their enquiries and messages."
2 years ago
Rob Stanley
"Has helped me to streamline my business, recommended."
2 years ago
K L - London
"Would recommend this service to any small business. You save money and time."
2 years ago
Paul
"As far as I know all is fine. I've had a couple of clients "complain" but i'm thinking it's more their character than the answer.co.uk call handlers! Much cheaper than other call systems (one quoted me �50+vat per month PLUS �1,50 per call!"
2 years ago
Barry Seward
"We have never had a customer complain to us about the service Answer.co.uk give to our customer, it just works."
2 years ago
Davies Optical
"I am a part time mobile optician, who specialises in corporate and elderly eyecare. This means I'm not in to take the calls or my kids are making so much noise that to answer the phone would be unprofessional. This service allows me to return calls and enquiries in my time. I should have done it earlier!"
2 years ago
Rebecca Le Noel
"Great reliable service"
2 years ago
Zubair
"Great value and fantastic service."
2 years ago
Kevin Chalk
"I have used Answer.co.uk for a couple of years now and overall I am very happy with the service. Clients say it is a big improvement on an engaged tone or worse - the dreaded answer phone recording."
2 years ago
Richard Forshaw
"We could not go without this service, as we run a small company servicing much bigger companies, who expect calls to get answered at anytime of the day or night. Answer.co.uk manage to get the salient details from the client and email us so we can get back to them in a timely manner, helping us to maintain our speed of service."
2 years ago
JULIE RUSSELL
"Thank you and Happy Christmas"
2 years ago
James
"Have been using them for many years and have been very happy"
2 years ago
Louise
"If you need cost effective call answering and handling then I recommend Answer.co.uk. It does not have all the frills of its competitors but it provides all the requirements at a good entry level."
2 years ago
Trevor Cooper
"I have been using Answer.co.uk now for nearly two years. The people are great, and the software works really well"
2 years ago
RW Paintball
"A great service for a casual user who doesn't warrant an ongoing contract. Calls have been answered well and this has bought me more clients. Thanks."
2 years ago
Chris
"Great service and invaluable to a small business like ours where key decision makers are too busy to take calls!"
2 years ago
Paul
"I use Answer.co.uk for a couple of years, really happy with the service, never had any issues, definitely would recommend to anybody!"
2 years ago
Taskathand
"The staff are all so very helpful and friendly. We have been using answer.co.uk since July 2014 and are delighted with the service we receive."
2 years ago
Andrew
"Being a small company missing a single phone call enquiry can really make a difference That's why we use answer.co.uk We have used other service providers before for our call answering service but non of them compare for quality, service and professionalism like Answer.co.uk The payment process is fair and the ability to get refunds on sales calls is someth..." Read more
2 years ago
Adorabilia
"We've set up our phone so that if the phone is engaged or if we don't answer, they divert to Answer. This gives us peace of mind that our phone calls are always answered. We always receive a great service from Answer. They are fast, efficient and professional. Such great value for money too. Would totally recommend."
2 years ago
Alan
"Very happy using these guys."
2 years ago
"Have used Answer.co.uk for some years, excellent, thoroughly recommend"
2 years ago
Endorsal review