2,293 verified testimonials
4.8/5 average rating
E Hillyard
Mick Jordan
"We have used this service for about 5 years and would have no hesitation in recommending to anyone. The operators are polite (but firm) with callers and always give a good impression to callers."
2 years ago
Deborah Guthrie
"They answer my calls and send me my messages. What more do I need. Simple to use and effective."
2 years ago
Rachel S
"My clients often comment that my 'reception' is really good. Messages taken are passed through to me by email immediately so that I can respond."
2 years ago
Wayne Pryke
"I rely heavily on this company as I work a full time job and can't always answer my phone which means I could be losing out on potential bookings. Very trusted & they have the most polite team."
2 years ago
Greg Jones
"Very simple and effective service overall. Happy with everything and find it simple to use. Would recommend."
2 years ago
Malcolm Greenhalgh
"I have no hesitation recommending Answer.co.uk as their service is simple to use, without contract and importantly for me, they handle my calls quickly and in a professional manner."
2 years ago
Faye Jackson
"They've taken good messages and as far as we know they've not missed any calls, it's a good service for simple calls"
2 years ago
AC
"Great service at affordable prices"
2 years ago
Customer
"Would strongly recommend"
2 years ago
Samuel T
"Provides us the ability to focus on our current clients while picking up new ones is handled by the answer.co.uk Team!"
2 years ago
Eki
"Answer.Co.UK provides a good basic service, which runs well most of the time. However the customer service agents often sound less than cheerful and positive, stutter when they answer the phone, and I've had one complaint about them, so I'm far from overwhelmed by the level of service."
2 years ago
Ross Nash
"Answers calls and sends confirmations efficiently and effectively."
2 years ago
Sue
"It took us a while to find a company that offered the service we were looking for. We came across Answer.co.uk and after a discussion with our account manager, we decided on a service that would be right for our business, there was no 'oversell' and no pressure. Our account was set up almost immediately and we noticed a much better improvement from our prev..." Read more
2 years ago
David Bartlett
"Very fast to answer the phones and professional service. Tried another provider and was being billed for repeat sales calls. With Answer.co.uk, the number of sales callers has significantly reduced and the service has a useful facility to block the small number of those that get through. Highly recommend, David at HouseBuyers.wales"
2 years ago
Ryan Collingwood
"Great service at affordable pay as you go prices, the lady who answers our phone is very professional and polite. Would recommend to all, we have had an excellent experience with answer.co.uk"
2 years ago
Saadia Ahmed
"Great as an option to use instead of hiring extra staff. Fast responses via email and text messaging. If any problems they have a good system to message your manager who in turn will respond very quickly to any enquiry. I can rely on Answer to pick up any calls I miss when I am out of the office."
2 years ago
Philip Paton
"I have been using answer.co.uk for the last 6 months since I went on holiday in April. At first I was going to use the service just whilst I was away but have found that it's much more professional have all your calls answered especially when I can't get to the phone. This service saves me a lot of time, missed calls and potential missed sales from clients..." Read more
2 years ago
Matt Ryan
"As a small husband and wife business we had been looking for a service to cover us whilst we were not in the office. Answer.co.uk have met all our expectations, our clients and customers would never know we were using this out of office help. First class service and product, highly recommended."
2 years ago
Mark Savage
"I started using this service over 12 months ago and have not looked back. Clients are unaware they are not ringing my office, and with the text and email notification of calls I am able to give them a speedy response. You can you use a low cost VOIP number for your business and have it transfer the Answer.co.uk then just use your mobile to call back. Friend..." Read more
2 years ago
Laurence
"I am a one man business in the website industry and I do like to get away on holiday occasionally. But my customers, who mainly communicate with email, sometimes do need to telephone me. But if I am abroad it is difficult to phone me and I may not wish to be interrupted at some times when on holiday. Answer.co.uk is perfect for me as a pleasant female voice..." Read more
2 years ago
L Matthews
"When I'm on the phone and a customer calls, rather than divert to voicemail (and potentially lose new business) Answer.co.uk pick up the call for me. I have set up a script where Answer.co.uk explain that I'm on the phone, so they've come through to the call centre. They take a message and explain to the customer that I'll call them back in a moment (our ca..." Read more
2 years ago
review2015
"I've been using answer.co.uk for a couple of years now and it's been easy, smooth and incredibly helpful to my business. I often can't answer my phone when I am busy with shoots or other things. Thanks to answer.co.uk I have not missed any important calls. The price is brilliant too!"
2 years ago
Peter Larsen
"Easy to use. Fair price. Works well."
2 years ago
Matthew Pinto-Chilcott
"Having the facility of Answer.co.uk allows me as a small business owner to have someone professional answer the phone when I am not available and to take a message and forward this onto me. I fully appreciate the facility this company offers me."
2 years ago
"Answer.co.uk. provide an efficient, professional and reliable service and have excellent attention to detail where it really counts. We'd happily recommend their fantastic service."
2 years ago
Endorsal review