2,293 verified testimonials
4.8/5 average rating
PaulaWarman
Lara Lewis
"I've had great feedback from my clients, who say the phone is always answered politely and efficiently, and I always get my messages promptly. The pricing is clear and transparent, and I only pay for what I use."
2 years ago
Mark W
"Reliable and efficient service provided in general. Sometimes the messages passed on are a little sketchy or incorrect (ie names etc) but in the main a positive experience and reasonable value for money."
2 years ago
Daniel Buchan
"Answer.co.uk has enabled us as a company to become more efficient and leverage our time to provide a successful service to our clients. The information provided during calls is accurate and the PA's are friendly and helpful - we would happily recommend Answer.co.uk to other companies."
2 years ago
Ben Nichols
"Answer are professional and always there to answer my businesses calls day or night. Couldn't recommend them highly enough."
2 years ago
George J Regan (Prominence Group)
"Answer.co.uk is a simple and cost effective way of outsourcing calls for your business and have a real person handle the call to take down information and pass it on to you or a relevant member of your staff (if you choose) with out the need or expenses of a full customer service team. It gives you the flexibility to handle calls at your convenience whilst..." Read more
2 years ago
Nicola Davies
"A valuable service to our business for non-core operational hours. The process is seamless, instantaneous and very easy to maintain and as such I have no hesitation in recommending this service."
2 years ago
Mrs Randon
"We are very happy with the service we have received"
2 years ago
Jackie Osborne
"I have been using Answer.co.uk for years and it has been great to have them answering the overflow calls from our office - the service is very flexible and you can make sure they answer the phone exactly how you want it. We can now go to meetings with the team and know that a professional person will be answering our calls in an efficient, polite and profess..." Read more
2 years ago
stephen little
"The service that answer.co.uk offer is excellent, and very good value for money."
2 years ago
Andy Farrall
"I've used Answer.co.uk as my professional answering service for some years and they've always provided a 5-star level of service. Of particular note is that fact that I've had clients comment that they'd previously spoken to my secretary - they obviously hadn't realised that they were talking to my answering service. Not only does that enhance my image wit..." Read more
2 years ago
Jude
"The service that answer.co.uk offer is excellent, making the service we offer to our clients really efficient."
2 years ago
Simona
"Answer.co.uk provides an excellent service, there are no void messages, all calls answered quicklly and in good manner."
2 years ago
James
"As a business we have used the service many times and they a have always been very reliable and professional. I would recommend them to anyone and will be using them again very soon."
2 years ago
Julius
"Answer.co.uk has established a high quality telephone answering service for every (Internet) business mindful about its reputation in the marketplace. The fact that the service is charged on a "per call" basis makes it accessible for any business regardless of its size, while being able to save on expensive secretary costs at the same time."
2 years ago
Ignaty Dyakov
"I've been with answer.co.uk for three years now and I like the smooth running of their service on the background. It helps to get rid of unwanted sales calls and yet get the clients' calls answered when I am actually busy. I am a loyal client and do not hesitate to recommend them"
2 years ago
Ilva Pam
"We don't have too many calls, but we do have the need for taking them 24/7. The convenience of not having call center and ability to receive emails is just awesome. Operators are very professional, no endless waiting for our clients and it keeps everyone happy. Thank you guys, Ilva"
2 years ago
James Morgan
"Some places want a fixed amount every month to answer the phone for you - these guys don't. You really do only pay for the calls you get - so if you're like our company and you just don't get that many calls - then it will probably work out less expensive. Plus I've tested them a few times calling up them not knowing who it was and the answer the phones ju..." Read more
2 years ago
Anil Kenth
"Straightforward to set up, easy to use and it just works well for us."
2 years ago
ILoveCashmere
"This is a flexible but very reliable service so if we are all otherwise engaged they can answer the phone and take a message - which is passed on to us immediately by text and email. Would recommend!"
2 years ago
Bob Smith - Premier Computer
"answer.co.uk always promptly answer my calls and the Pay-As-You-Go plan is great value for me. It alerts me with a text to my mobile and an email too."
2 years ago
F. Major
"Being a small team, its not always possible for us to answer the phone, being in and out of meetings etc. answer.co.uk gives us more freedom and less worry, knowing that someone is on the end of the phone to answer our clients calls. The web app allows us to login and see calls that have been taken and our account balance. Overall we're very happy with the s..." Read more
2 years ago
Stuart Hingston
"Very good company at a good price. Have used other similar companies who offer more services but always cost considerably more. Would definitely recommend."
2 years ago
Anna Howard-Price
"Answer.co.uk has help me start up my business by having calls answered in a professional manner and messages sent straight to me by email and text, at a very reasonable price."
2 years ago
D Clare
"Having used the Answer service for a number of years, I have found it 100% reliable and presents a very professional face for my business."
2 years ago
"A great service that is good value for money. Having this service ensures we miss no calls to our business ever! We love it!"
2 years ago
Endorsal review