Endorsal 
2,293 verified testimonials
4.8/5 average rating
Matt Purser
Sam Swinstead
"answer.co.uk have been answering our calls very several years now and we wouldn't be without them. It is invaluable to know that our clients speak to a real person when they can't get hold of us - none of them would know that the call handler wasn't part of the vivoHR team. Our messages from answer.co.uk are always clear and accurate, and it is so useful t..." Read more
2 years ago
Dror Steiner
"I have used Answer.co.uk for 6 months by now. I was afraid of giving someone else to handle my calls, where I generate new students. I must say that I am completely happy with the service. At no time I did not have a fully reliable service from them. Go for it!"
2 years ago
Steve Fawdry
"I'd recommend Answer.co.uk to anyone looking for a professional answerphone service. They have done a great job for us and have communicated messages very efficiently."
2 years ago
Tracy Young
"This service has been excellent for our new online business. We have found that most internet sales are done in the evenings and the 24/7 service offered by Answer.co.uk ensures a person answers the call and there's no automated messaging. We are immediately notified by either text or email (or both if you wish) of the caller's details and a brief message...." Read more
2 years ago
Penny PsychicReadings
"I have been using this service since for approximately 5 months now. I have used various outsourcing telephone answering service, but this is one is the best. It was very easy to set up, it took literally just a few minutes, I like the fact that there is only a 1 call commitment per month and it is a pay as you go service that you just top up! Being a sma..." Read more
2 years ago
Liza Reekie
"Answer.co.uk provide a great low cost, pay as you go telephone answering service. Ideal for small businesses who need such a service on an ad hoc basis. It's easy to set up and switch on or off as needed. If you need a service with more features they have the option to upgrade to a more suitable package."
2 years ago
Allen Roberts
"Only issue I ever had was that Answer used Google for merchant services, and I'm not at all a fan of Google."
2 years ago
Stephen Evered
"The service is excellent and they do just as they promise. There is no problem with the service. The only concern is t he number of sales calls to the number which I don't want and eats away at my credit. The company do allow a credit for some of these calls but still they add up."
2 years ago
Richard Walker
"I use the pay as you go service for a handful of callers per week where I am unavaibale to take calls. Better than an answerphone as it presents an "open for business" air and is more professional. Has certainly saved me missing out on valuable client enquiries. The inexpensive system is all computer/online based, and is a little non-intuitive to use. Howev..." Read more
2 years ago
Ian Davies
"If you're looking for an answer service which projects a more personal touch to your company shop window this is for you. Payment is easy, message alerts are easy, setting up the account is easy."
2 years ago
David Watkins
"Great service when you are not around to answer the phone."
2 years ago
John Hicks
"Starting a new business was stressful all those years ago, but finding Answer.co.uk was a real find. It gave me a virtual receptionist to answer telephone calls 24 hours a day, 7 days a week at an easily affordable cost. I did not know then, what I know now, is that the service I receive - and the experience my customers would have - would be so exceptional...." Read more
2 years ago
Neil Ellis
"We use Answer.co.uk quite a lot for our company and they have not let us down once! Great service, happy to recommend."
2 years ago
Andrew Hall
"I wouldn't be able to run my business without Answer. Brilliant service! Brilliant Tool!"
2 years ago
Leigh Emmerson
"I love the service. I run two businesses from home and to have someone answer the phone in each businesses name 24 7 is fantastic. I love the pay as you go system. Currently I don't get many calls so I'm not paying much. When I get more calls I pay more. Brilliant."
2 years ago
HH Legal
"We have been using Answer.co.uk for around 2 years. Highly recommended"
2 years ago
ArmstrongUEN
"Answer.co.uk is a very professional, easy to use, effeicient and well thought out service. We have continued to use Answer.co.uk for many years now. Great company."
2 years ago
Michelle Howie
"I was recommended this service by my brother, and to be honest it was so easy to set up, no set up fees apart from starting up your credit. I have been really impressed by the whole service and happy to continue using."
2 years ago
Andy Crathorne
"We've been using answer.co.uk for a few months and it works perfectly for us. We no longer miss calls and they are answered and dealt with quickly and professionally."
2 years ago
Dele
"I have used the Answer.co.uk service since November 2013. I find the fact that its within my control to credit my account as and at when required refreshing. I was with a different provider that just took money out of my account, sometimes unexpectedly. I am thankful to Answer.co.uk for being there in the early stages of building the organisation. Their con..." Read more
2 years ago
Richard Lonsdale
"I've used answer.co.uk for a couple of years and I'm pleased to say that I would recommend them without reservation to any small business owner who needs a call answering service. I've been impressed with their speed, efficiency and professionalism when they answer my overflow calls."
2 years ago
Folar
"answercouk has been a life saver. i can be any where in the world and know that my calls are being attended to. been using them for a few years now and enjoyed every moment of it. i could not run my business without it."
2 years ago
Leah
"I don't need to have a high volume of calls answered, so the services who ask for a monthly fee on top of the call cost would prove too expensive. I have been using answer.co.uk for a couple of years now, and have found it invaluable. Like anything it is important to ensure you have given them the correct information to use, but once you have it works real..." Read more
2 years ago
Jill Vernon
"Good levels of customer service. I have used this service for over 4 years without any issues. I feel the service offers good value for money if you are looking for a basic telephone answering service (there are different packages available if you are looking for a more advanced answering service)."
2 years ago
"Been using Answer now for 5 years and they basically have been providing a first class service now for our business in all that time. Not had one complaint and any issues that we have had (all very minor) have always been dealt with professionally and promptly."
2 years ago