2,293 verified testimonials
4.8/5 average rating
Carl Evans
Nicky Steele
"I have to say that I am impressed with the service we have received from Answer.co.uk. It is reassuring that calls are taken in a professional way and that the messages forwarded contain all of the required information."
8 years ago
Michael Oliver
"I've been with Answer.co.uk for about 3 years now and they've never let me down. Calls are always answered correctly and politely and messages always delivered. They are great value and I have no hesitation in recommending them."
8 years ago
Nick Lindsay
"They are always open which is excellent, but the quality of the service is average. We use them as a back up option when there is no one else to answer."
8 years ago
V Grigg
"As a small business it isn't always possible to answer every call. Answer.co.uk ensure all calls are answered by a person and not a voicemail."
8 years ago
Ben Henderson
"Excellent answering, always polite and always a good English speaker based in the uk. Easily the best I�ve used and on a pay as you go basis means if I�m not getting many calls in a week it doesn�t cost me the Earth!"
8 years ago
Andrew Globe
"Exactly what I need when not in office to take calls , messages are taken efficiently and passed through for me to pick up when i am able."
8 years ago
Brenda Quinn-Hays
"Always there when we can't be - never a problem. Highly recommend this company! 10+ stars"
8 years ago
Hazel Moss
"We have been using Answer.co.uk now for 4 years and have found them to such a bonus to our company, almost like being a member of staff without all the overheads. They are polite and answer the calls within the time allocated. It is also very useful being able to change the messages when taking the calls. The main portal just keeps getting better and bet..." Read more
8 years ago
Paul
"No Complaints here. Fast friendly efficent."
8 years ago
Ed
"Good service. A little but fiddly to set up, but once done, we find it a really professional service."
8 years ago
Mark Millard
"Works really well - recommend! Efficient messages forwarded by e-mail 24/7. We have used Answer.CO.UK for a number of years and founfd the service to be excellent value - pay as you go."
8 years ago
Adam W
"Great service. Very professional and gives our customers a better experience than we could provide in house."
8 years ago
Eleanor Cook
"would 100% recommend using this company gives me the confidence to be out of the showroom and not miss a call"
8 years ago
James Longley
"Top service Always a good and seamless service"
8 years ago
Jinghong Sun
"Very fluent and seamless service. Did however receive a couple of unrelated messages last year, which were for another client however, so I cannot give a 5 star rating. The internet site can be a little difficult to navigate as times."
8 years ago
John McCall
"It was a good decision to sign up to Answer.co.uk. Before that my customers (and potential customers) often had to email or leave a voice message because we were too busy to answer the phone. Now they get a friendly human voice. The company handles calls really well. The setup is all under your control and easy to use. We're gaining more customers at podiatr..." Read more
8 years ago
Mandy Iles
"Professional services that make life a little simpler when running a business. We have found Answer.co.uk simple and easy to work with and provide the much needed cover when we cannot answer calls."
8 years ago
Sarah Wadsworth
"We have been using answer.co.uk for a year now and it's consistently high levels of service means we are happy to trust them with both of our companies, highly recommend them."
8 years ago
Adrian Cunnington
"What a great service this is. I rum a very busy floor restoration company and don't have the time to answer my phone a lot of the time. These guys sound so professional when they answer my phone and I get messages immediately so that I can react fast if I need too. Very impressed."
8 years ago
MB
"Great service and very professional."
8 years ago
Steve Walker (Global Asset Group)
"I can't praise Answer.co.uk enough. They take as many calls as I need in the most professional way. Not having to worry about screening sales calls, or having the time to take a call, in the knowledge that the call will be taken for me, is second to none. I've used Answer.co.uk for some time now, and can honestly say they've become a vital part of my busi..." Read more
8 years ago
Tom Jackson
"I have used this company for many years and they have always been prompt and professional. The quality of their call centre staff is excellent, they are always polite and well-spoken and handle even difficult or complex matters very well."
8 years ago
Elm Practice Manager
"Excellent service. I would highly recommend."
8 years ago
James Bancroft
"We have used Answer.co.uk for some time as a back-up to our normal operations. We have found the service extremely professional and very easy to use."
8 years ago
"Great service"
8 years ago
Endorsal review