Endorsal 
2,293 verified testimonials
4.8/5 average rating
Simon Walland
Maria Davies-Morgante
"We are moving into a growing phase of our business and although we are a small team it helps to know that we have a reliable answering service available when we aren't able to pick up the phone, especially if we are on another call to other clients. Messages are clear and numbers are always taken down correctly, I wouldn't hesitate to refer their service."
2 years ago
Nicholas Ross
"Despite my initial reservations, after using the service for over a year I can safely say this is a top notch provider. If your business is like mine and you're not expecting hundreds of calls per day then this is more than adequate. Nice touches such as being able to block sales calls is a good feature and the people that take the messages are always well..." Read more
2 years ago
Adrian Ebner
"Excellent value for money"
2 years ago
My Car Glass
"We started using this service about 3 years ago and have not regretted the decision. No longer do we have to monitor or man phones after hours. All after-hour calls are answered by a virtual secretary who takes the caller s details and emails to us immediately. Which we can either deal with immediately or the next day. During normal office hours we can set..." Read more
2 years ago
Cris Reeves
"I find the Answer.co.uk service very easy to use and invaluable as someone who has to spend lengthy periods away from a phone or computer. By using this service I know that I'm not missing important business calls and therefore, I'm not losing any business opportunities."
2 years ago
Catherine Tough
"Using the service is like having an extra member of staff, fielding calls and allowing me to work uninterrupted with peace of mind we aren't going to miss an important client,"
2 years ago
Mrs F Golding
"The service is essential for us, as too often emergencies happen. From time to time we have no cover to man our phones due to unforeseen emergencies and cannot find anyone to cover. This service means our customers can speak to a person who can take a detailed message so we can ring them back. It is far more professional than a answer machine, which custo..." Read more
2 years ago
Angela Burnett
"We are a small company and use this service for any overflow of calls, it has been excellent for us. Our customers much prefer to speak to a human being rather than leaving a message on a answerphone. I would highly recommend them!"
2 years ago
Robert Phillips
"Offer the best service around. I guarantee you join them you won't leave"
2 years ago
Wendy Norman
"If you just need brief concise messages, the service is perfect."
2 years ago
Harry Martin-Dreyer
"generally good. sometimes a little slow to answer and some of the staff could be more professional."
2 years ago
Phaseone Securitie
"They always answer the phone and email us the contact details for the customer making the inquiry. The value for money is a lot better than other companies and their staff are always professional when answering the phone."
2 years ago
Ben R
"Works, very well. When I've tested it myself, the call has usually been answered quite well. If you don't receive any calls in 30 days, you need to phone in to keep your account active, and also if you're outside the UK/EU, you still need to pay VAT which is unfortunate. However, it is a good service and I would recommend it to others."
2 years ago
Barry Hunt
"Useful service, but annoying that they charge for sales calls."
2 years ago
S Rixon
"Having used Answer.co.uk for about 2yrs, I have by now a reasonable length experience of using them. I have found the service to be ultra-reliable with calls always answered in just a few seconds by someone professional but friendly; just right. Messages following a call are sent immediately with a succinct summary of the nature of the call and the caller's..." Read more
2 years ago
Michael Fisher
"Great service. Answers don't always take down names etc correctly but always get the message with the correct number."
2 years ago
Ken Evans - GaragePride
"I haven't done any test calls myself but colleagues and friends have called looking for me and report the call answering to be prompt, professional sounding and efficient. I wish I had discovered this service years ago."
2 years ago
Ed Kenworthy
"I have been using answer.co.uk for just over 6 months now. I wish I had discovered them a long time ago. I was forever missing calls, even when I had them diverted to my mobile. Now I never answer my landline number. I leave it all to them, Many of my customers have commented how professional it sounds and I get a message via email a few seconds after the..." Read more
2 years ago
Andrew Richards
"Being self employed i have always been frustrated by the volume of cold callers disturbing my creativity. Now with answer.co.uk that never happens and the system is also rather intelligent in the way it can be set up to get rid of cold callers."
2 years ago
Gary
"We are very pleased with the service provided."
2 years ago
chris williams
"I am using Answer.co.uk for 3 of my businesses and they provide an excellent service. The phone is always answered quickly and professionally and messages come through immediately via text and email so i can get them dealt with very quickly. If i have any questions i have an account manager who always replies promptly and is helpful. overall i am very happy..." Read more
2 years ago
Jo Shaer
"It's great to be able to forward the phones through to a polite, reliable answering service who will take a message and phone number when we are not able to."
2 years ago
Steve - Director iT4u
"Professional friendly service. Never lets me down. Someone to answer calls for my business is 'god send' and saves me a lot of time and money!"
2 years ago
Catherine Hemingray
"Great service - simple and effective"
2 years ago
"I have used Answer.co.uk for about 2 years and every contact with them is highly professional. Even losing my admin details, cant remember which email address I used, password and even lost my phone number, was handled with a smile and cheerful assistance despite me being a total idiot. I would highly recommend them to anyone needing calls to be answered i..." Read more
2 years ago