2,293 verified testimonials
4.8/5 average rating
Jim Ryder
Michael Andreas
"We always receive emails from answer.co.uk in a timely manner and calls descriptions and information are always accurate."
10 years ago
Simon Taylor
"Calls are always answered quickly and politely by answer.co.uk staff. A real company saver as I travel and run a couple of different companies. I would be lost without them!"
10 years ago
Noor Choudhary
"Satisfied with the service so far. Room for improvement with regards to filtering of cold calls that sometimes eat up most of the balance."
10 years ago
Mark Cooper - Financial Adviser
"No-one likes speaking to an answer machine and many callers will simply ring-off. Answer.co.uk ensure that all of our inbound calls are answered in a timely and professional way, every time, when we are not around. I am convinced this service pays for itself many times over, with callers willing to leave a message for an Aviser to call back, rather than si..." Read more
10 years ago
Lord Ian Blair
"I have relied on answer co to handle media enquiries for over a year and they have been excellent. P.s. You could add to your service by automatically emailing a receipt after your clients top up their account."
10 years ago
Robert
"We have to balance high demand customers with potential new clients. No business can simply not answer their phone. Some of our customers will call us 10 times per day for an update, and this means that those vital new customers cannot get through. Answer Co UK takes away all the stress. We can write a simple update note , specific to each caller, leaving n..." Read more
10 years ago
Ross Nichols
"Answer.co.uk helps my business to look 'bigger' and more professional. It also means I never miss a call. I like the instant email and text messaging of the call details so that I can choose how to respond wherever I am."
10 years ago
georgina smith
"I would definitely recommend answer.co.uk, very professional, instant messaging and courteous to my clients."
10 years ago
Ms Tracy Stephenson
"A life line to Staying Cool, providing a great service to clients and callers alike during our out of hours service."
10 years ago
Mr James Carter
"We have been using JAM now for 8 years and they provide a consistently professional service. Many clients have commented they thought it was 'real' receptionists and not virtual. Keep up the good work."
10 years ago
Cheryl Effiom
"I have been using Answer.co.uk for a number of months now and I find them to be an efficient, honest and transparent company. I love the email notifications that come through with all key bits of information, down to the back end of the platform that allows you to manage your account, business information and much more. I would recommend them wholeheartedly..." Read more
10 years ago
Phin
"Answer.co.uk is brilliant. Everything from response times with queries and how they professional handle all our inbound calls. Great value for money as well."
10 years ago
Grant Phillips-Sewell
"Wonderfully approachable teams who provide a second-to-none service. I would recommend them to any business looking for a call answering service without hesitation."
10 years ago
Tony Corallo
"these guys are very easy to deal with. they quickly got to the core of my requirements and set up the solution i needed."
10 years ago
Happy Customer
"Great for a small business. Gives you a human response 24/7. No missed calls, no answering messages. Call answered quickly & professionally. They even refund you against cold marketing calls. Highly recommended."
10 years ago
TC in France
"We require a straightforward telephone answering service that lets us know in real time anywhere in the World where ever we are that someone has been calling with their identity, short message & a call back number and this service ticks all the boxes so absolutely no complaints & precisely the service we want."
10 years ago
Chris Scullard
"Answer.co.uk is there to take my calls when I can't and pass on messages. They do exactly that professionally and couteously. The pay as you go model is brilliant for me as there are not that many calls that go to Answer so I only pay for what I need."
10 years ago
Martine Shapiro
"Using Answer.co.uk has been the best decision our company has made recently. The messages are accurate and immediately relayed. The various package options make this a cost effective solution for us"
10 years ago
Stephanie Loch
"We started using Answer.co.uk a couple of months ago and are really pleased with the whole service. The online system is simple and very easy to use, and if you have any questions the Account Manager is quick to respond. The staff that answer the phones on your behalf sound professional and take detailed messages. We would happily recommend Answer.co.uk to o..." Read more
10 years ago
Ron Cowley
"I have this flexible service and find it as useful, though I am not a heavy user. Thank You"
10 years ago
Colin Bayley
"Reliable service, quick and easy to use Would recommend to other people"
10 years ago
Kit Pung
"Very reliable telephone answering company."
10 years ago
Eleazer Jegede
"I searched the market for a company that would provide a professional service but have reasonable prices. I have been happy with there services"
10 years ago
Chris C
"With a busy schedule and not always around, I can use answer.co.uk to take calls and to present a professional image, highly recommend would like them to filter poor calls Moore and get five stars, the answer people should do this and not charge for ppi calls, etc.. but apart from that they are good."
10 years ago
"I have been using Answer for over a year now, I have to say there service is second to none, every call I have had has been answered professionally with no missed calls or frustrated customers. They not only take the name and number and contact details they also seem to take a detailed message which really helps when calling a customer back. This service has..." Read more
10 years ago
Endorsal review