2,293 verified testimonials
4.8/5 average rating
Russell Kane
Paul
"Use someone else, their service is poor to say the least"
2 years ago
Ronnie
"One of the things I like most is how you get a credit back when you get unsolicited sales calls. Have had to do it and never had a problem. Also when I needed to change my number from an 0208 to a 0207 number it was done with no fuss and very quickly. Definitely worth giving them a try."
2 years ago
Ike Khan
"Answer.co.uk is a straightforward, "does what is says on the tin", cost effective answering company. It gives our organisation a professional image that was once only the domain of much larger companies. It's convenient, with text messages sent straight to your mobile so you can see exactly who's called you and when."
2 years ago
Roger Oliver
"The service is generally really good. Great for smaller businesses and very cost effective. It was a shame there was a disappointing lack of communication with customers during their fibre/telecoms issues on 16/2/15, causing a lot of unnecessary concern for those who were aware of the (albeit temporary) unavailability of the phones and sites and potenti..." Read more
2 years ago
Paulette
"I like being able to have a telephone presence in the office when I am away and receive texts or emails so I do not lose sight of important calls."
2 years ago
Julie
"We have been using Answer.co.uk for around 3 years now. Service is great value for money."
2 years ago
Peter Greenwood
"I have been very impressed from the service level I have received from Answer.co.uk. It normally works faultlessly but on the odd occasion where a query has arisen, they have always been dealt with promptly and professionally. Highly recommended."
2 years ago
R.Kand
"We have nothing but a great experience with Answer.co.uk..They answers all the calls are very professionally. We would not hesitate to recommend them to any other business."
2 years ago
Jason Hankin
"I've used their basic service for a few years and thought it was a strong offering. I've just upgraded to PureJam and first impressions are strong. The team have been very helpful while I was configuring and testing the system."
2 years ago
Phil Lilley
"I'm self employed and cannot be in the office all the time. I know some customers don't like to leave messages on an answering machine, so have a human they can talk to, to leave a message with is 1. so much more professional and 2. more likely to keep your customer."
2 years ago
Chris Penston
"I have used Answer.co.uk for some time now and have found the service to be first class and cost effective. The calls are dealt with promptly, efficiently and professionally. The dashboard is easy to use allowing me to easily check the call history. I wouldn't be without it."
2 years ago
Scott Watts
"Been with Answer.co.uk a couple of years with a couple of telephone numbers and never had any issues with the quality of service given to both myself and the customers who call."
2 years ago
Lesley Jarvis
"I have been using answer.co.uk now for both my businesses for over a year and love it. It saves me employing someone whilst I am away and I love receiving the messages immediately by e mail."
2 years ago
RJ
"The online portal is great, easy to update call credit, etc. When I have had to contact someone the response has been really fast."
2 years ago
Gildas Jones
"Answer.co.uk provides a human point of contact for our customers even when the office is closed. This is a very useful service that I will happily recommend to others."
2 years ago
Bhavik Haria
"Answer.co.uk is a brilliant tool for us to manage incoming calls. We're a video production company and on location a lot of the time. Missing calls is a no no for ANY business - this is a cost-effective way to ensure calls are not missed."
2 years ago
UK Energy
"Excellent service. Very prompt and professional at answering calls."
2 years ago
Pani Bundy
"My clients have said that answer.co.uk are providing a good face for the company and seem very professional. I'm happy to recommend their services without hesitation."
2 years ago
Susan R
"The call answer team always take good messages and act on the instructions accurately - an invaluable service for our small office."
2 years ago
Dan
"Straight forward solution that has saved me many sales and enquiries when clients would have otherwise just gotten voicemail. Nice team with good support and feedback from my cumerssto has been great too !"
2 years ago
Jamie Seviour
"Overall a very good experience. We have had one or two of our clients comment that the call was "intensive" but these are very much in the minority"
2 years ago
Phil Donoghue
"our field based company were in desperate need of a professional and personal answering service as we were aware that we were missing a lot of calls from potential clients. the answer.co.uk service has already proven to be a great investment. we would definitely recommend this to other companies in our situation."
2 years ago
Ian Roberts
"Good customer service"
2 years ago
Nicky Somers
"I have been very happy with Answer.co.uk and have moved many of my clients over to the service. It is simple to set up and easy to use. My reason for giving four instead of five stars though is that I manage a number of client accounts on their behalf and in order to do so I need to keep logging in and out using their various log ins. It would be useful,..." Read more
2 years ago
"Professional, secure & 100% reliable answering service."
2 years ago
Endorsal review