Endorsal 
2,293 verified testimonials
4.8/5 average rating
Alex Hearn
Carl Nixon
"Without Answer.co.uk my business would be so much more difficult. I'm a one man operation who occasionally has to go out visiting clients - without Answer.co.uk taking my calls I would be worried about constantly losing business. The other hurdle their service helps me overcome is working with clients in different time zones. With clients in the US and the..." Read more
3 years ago
John Holder
"This has to be the cheapest service around, but with 24/7 manned service it's exceptional value for people who need the extended hours. Sometimes the message is garbled, whether misheard or mistyped I don't know, but as the number to call back is good that's no disaster. Obvious wrong number calls are credited back promptly, hence my buying more credits afte..." Read more
3 years ago
Fiona Hennessy
"I have found answer easy to use and when I have needed help it has been quick. My customers like having a person to talk to right away and I can get back to them when I have a clear space in my diary to give them the attention they need"
3 years ago
James Cole
"This basic answer service is ideal for a small business giving the reassurance of all calls being answered 24/7 at a sensible price."
3 years ago
David
"This service is great for when you can't make it to the office and don't want to miss a potential business enquiry!"
3 years ago
J.T.
"Our company has been using answer.co.uk for more than a year now. The phone answering has been efficient and I am satisfied, especially given the small price per call (currently �1 per call). It's currently a good value for money. However, a few improvements could be made: - Having the possibility to block certain callers - Enhance spelling of caller's nam..." Read more
3 years ago
Ahad GHANBARY
"It is as good as having a professional PA. I use the service daily. Highly recommend to any size business.It is as good as having a professional PA. I use the service daily. Highly recommend to any business"
3 years ago
Andrew Williams
"I have used answer.co.uk for about three years now and it it good knowing someone will answer the phone when I am out and about. The only slight downside is that they sometimes struggle with overseas calls and it is a bit galling to know you have paid nearly a quid for the many sales calls that come in (you can get a few of these calls refunded though). Stil..." Read more
3 years ago
AKay
"Call center based, and a little robotic, but we never miss a call"
3 years ago
Mike M
"A relatively simple answer service though website could definitely do with an update to make it more user friendly and I am sometimes told by callers that the call could have been answered a little more professionally."
3 years ago
Get Me Packaging
"Outstanding service from everyone at the company going further at times than i would have expected. My business would not have grown the way it has without these guys. It leaves you free to concentrate on all the other aspects of running a small business day to day."
3 years ago
lyca windows
"we are very happy to use there service no hassle no worries.quick call answering very professional service."
3 years ago
Kim Furness
"Easy to set up on line, top up etc., immediate info of calls received via text & email, prompt pick up of calls, good information passed on - excellent"
3 years ago
Paul Matthews
"Admin interface slightly clunky, fairly pricey per call but on the whole satisfied"
3 years ago
Emmanuel Kavuma Lubowa
"Answer.co.uk, gives a professional and very good, satisfactory service in handling calls i would recommend them to anybody wishing to secure this kind of service. Emmanuel"
3 years ago
Sue Maniscalco
"The more information you give the better the service. Good precise messages left for all our staff. Would recommend this service to all small businesses."
3 years ago
Rob
"We use answer.co.uk as our primary contact for our advertised number as we're often out and about and unable to take calls personally. Calls are always answered very quickly with our company name. Could possibly do a little more to filter out sales calls (people trying to sell us services) but we do only subscribe to the basic service."
3 years ago
Tom Tilbury
"Great service that takes control of all of your incoming external calls. Everythign is easy to manage with the online portal relating to your account and if you have any problems, you can easily send a message to your account manager who gets back to you pretty quickly."
3 years ago
David Horwell
"This company does what it says on the tin, they answer promptly and efficiently. They pass on messages by your preferred method e.g. text or e-mail or both. They take instructions via a Dashboard on their website and you can view your messages there too. It is all reasonably simple. The great thing for our business is that it works 24/7."
3 years ago
Richard Boyd
"Really like the service. Might be a good development in future to allow the call taker to re-route calls to a customer's other number?"
3 years ago
Karen Kilminster
"So far i have no complaints about the service. I am very pleased."
3 years ago
David Grimshaw
"Easy to use system, great service for SMEs. What's not to like."
3 years ago
Steve
"We do not have any problems with the service. It does what it says on the tin!"
3 years ago
Gareth Reynolds
"I was quite wary about telephone answering services, but my fears have been dealt with as the service I have received has been great. I have managed to secure 2 clients that I could have lost had I used my answer phone and lost that personal service, so I am a very happy customer."
3 years ago
"I moved from another service which stopped operating, so needed to find a good quality service quickly. I researched extensively to find a service that provided what I needed and was good value. Answer.co.uk are excellent and have some great features for managing the account online. They reply quickly to communication and are very helpful. Would recommend"
3 years ago