JS Mattress Co. Reviews & Testimonials

5 (1,278)

Reviews: 1,278


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100% of customers would recommend JS Mattress Co.

Jonathan

Jonathan star-alt star-alt star-alt star-alt star-alt

"Shout out to Rob for selling us a mattress. Nice store, nice salesman, and he let me watch the last couple minutes of the Lions game on his phone. Great guy! Looking forward to our new bed!"

a year ago

Google review

Karen Martin

Karen Martin star-alt star-alt star-alt star-alt star-alt

"Great service! Thanks!"

a year ago

Google review

Alex Grantham

Alex Grantham star-alt star-alt star-alt star-alt star-alt

"Michael was great and so knowledgeable about the offerings! He helped us get everything lined up for our new house, and he was very patient with our two kiddos who were shopping for us as well. Looking forward to a good nights sleep when we get our new mattresses!"

a year ago

Google review

Richard A

Richard A star-alt star-alt star-alt star-alt star-alt

"Michael was personable knew lots of information about the mattress didn't push me give it a lot of good service"

a year ago

Google review

Tom S

Tom S star-alt star-alt star-alt star-alt star-alt

"Rob on 28th St. was a great help picking out mattress for our teenage son. Process was quick, no pressure, and easy. Delivery worked out great. Happy to support a local matures business instead of an online behemoth."

a year ago

Google review

Brittany Janoskie

Brittany Janoskie star-alt star-alt star-alt star-alt star-alt

"It was a great experience. I didn't feel pressured with information or to buy anything. I feel like my questions were answered and everything was explained very well when it came to the durability and make of the mattresses compared to competitors."

a year ago

Google review

Chris L

Chris L star-alt star-alt star-alt star-alt star-alt

"Joe was fantastic. Presented all of our options completely unbiased and made us leave. Feeling like we made the best decision."

a year ago

Google review

asad l

asad l star-alt star-alt star-alt star-alt star-alt

"the manager Joe, was amazing helping us find the perfect bed, customer service was a 10/10, doesnt even get commission, even helped us passed after hours."

a year ago

Google review

Cherie Johnson

Cherie Johnson star-alt star-alt star-alt star-alt star-alt

"I visited the Grandville store today and Ryan was awesome! I was exhausted and he got me on a bed with a pillow, sat down a comfortable distance away from me and just chatted with me. After about 5 minutes, he asked me how the bed felt and the continued with his progress of finding the best sleep system for me. I needed a bed for me and my spouse and we wer..." Read more

a year ago

Google review

LAURA STACK

LAURA STACK star-alt star-alt star-alt star-alt star-alt

"Mother and I were out mattress and box spring shopping and happened to drive by a Jonathan Stevens store. Great luck! Adam seemed very knowledgeable. The store was clean and organized, not cluttered. Our purchase was delivered in two days. I'll go back again when the time comes."

a year ago

Google review

Nancy Fitzgerald

Nancy Fitzgerald star-alt star-alt star-alt star-alt star-alt

"Knowledgeable, professional, friendly. Buying a new mattress was a surprisingly enjoyable experience."

a year ago

Google review

Sharon Pribble

Sharon Pribble star-alt star-alt star-alt star-alt star-alt

"Ryan was very friendly and helpful."

a year ago

Google review

Nate Kemp

Nate Kemp star-alt star-alt star-alt star-alt star-alt

"I can't say enough great things about Jonathan Stevens. Not only did they save me thousands of dollars for a comparable mattress elsewhere, but I've been saved countless hours of sleepless nights from my old mattress. The service and support is also great. Jahaan showed my partner and I a number of beds. He was patient (particularly as we had to try multipl..." Read more

a year ago

Google review

Steve Stamper

Steve Stamper star-alt star-alt star-alt star-alt star-alt

"Robert did a wonderful job helping us fully understand our decision and we never felt pressured to purchase. Highly recommend!"

a year ago

Google review

Jessica Karnack

Jessica Karnack star-alt star-alt star-alt star-alt star-alt

"Ben was great! Took his time and gave us space to look and lay for as long as we wanted. Helped us find our mattress and we’re excited for it to arrive!"

a year ago

Google review

Nick Redell

Nick Redell star-alt star-alt star-alt star-alt star-alt

"I'm confident that we got the right mattress. And the in-store experience with Robert was great. Bonus points for the mattresses being made in Grand Rapids. We'll be back!"

a year ago

Google review

Mark Herberger

Mark Herberger star-alt star-alt star-alt star-alt star-alt

"We received friendly, knowledgeable, professional service, from first meeting to finalizing purchase. Great shopping experience."

a year ago

Google review

Taylor Hermanson

Taylor Hermanson star-alt star-alt star-alt star-alt star-alt

"Chris Hull was the sales associate who helped my husband and I and he was so helpful, informative, and friendly! We had a wonderful shopping experience and did not feel any pressure. I highly recommend!"

a year ago

Google review

Jeff Fleck

Jeff Fleck star-alt star-alt star-alt star-alt star-alt

"Regan was very informative and helpful and kind as he helped my 79 year old mother pick out the best bed for her needs. He took his time to explain in detail the differences between the mattresses and made great suggestions to help my mom be comfortable and safe."

a year ago

Google review

Mrs. J L

Mrs. J L star-alt star-alt star-alt star-alt star-alt

"Great customer service. Friendly & efficient. Fast delivery time. Very comfortable mattress for a very good, fair price."

a year ago

Google review

anne karas

anne karas star-alt star-alt star-alt star-alt star-alt

"Adam was knowledgeable, providing guidance and insight into our guest room mattress selection. With his help we were able to select what I expect will be the perfect mattress for our guests comfort. The local aspect of Jonathan Stevens brand was a strong incentive for us!"

a year ago

Google review

Hayley Reitsma

Hayley Reitsma star-alt star-alt star-alt star-alt star-alt

"Robert H helped my husband and I pick out a mattress and pillow set in our budget in an efficient, straightforward way that made us feel very comfortable with our purchase. They made our mattress and delivered in to our house within 2 days!"

a year ago

Google review

Tammy Keck

Tammy Keck star-alt star-alt star-alt star-alt star-alt

"Good place for a good deal on a mattress. Local store and the mattress are made in Grand Rapids."

a year ago

Google review

George Ferguson

George Ferguson star-alt star-alt star-alt star-alt star-alt

"Chris Hull in Muskegon is a true professional and was spot on with his product knowledge. He took the time to truly listen to my needs as we walked through the various mattress styles. And once my choices were made, he made my life easy with loading out the mattresses and completing the sale. Thanks again Chris for an excellent customer experience! Cheer..." Read more

a year ago

Google review

DPorter58

DPorter58 star-alt star-alt star-alt star-alt star-alt

"Had an amazing salesman. No pressure and very knowledgeable."

a year ago

Google review