JS Mattress Co. Reviews & Testimonials

5 (1,132)

Reviews: 1,132


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100% of customers would recommend JS Mattress Co.

Chad Botbyl

Chad Botbyl star-alt star-alt star-alt star-alt star-alt

"Sales reps were very knowledgeable, friendly and helpful"

2 months ago

Google review

Marcus M

Marcus M star-alt star-alt star-alt star-alt star-alt

"Regan was excellent! If everyone worked to master their craft like he has his, the world would be a much better place. He upsold us and, being a salesman myself, I was incredibly impressed with his attention to detail and guidance when it came to our needs. Thanks again, Regan from Muskegon!"

2 months ago

Google review

Susan Schulze

Susan Schulze star-alt star-alt star-alt star-alt star-alt

"My husband and I were out shopping for a New King Mattress, Van hill had a huge sale great pricing on kings, Salesman was awful, couldn’t find what I wanted, then we went to Mattress Firm, Nice Salesman , found a mattress but it was 5,000, too much, Lol So we went to Jonathan Steven , Curt M was Amazing, as soon as I explained what I wanted in a Mattress, he..." Read more

2 months ago

Google review

Tom Williams

Tom Williams star-alt star-alt star-alt star-alt star-alt

"Jahaan was informative, explained options and really helped coach us through our purchase. Anyone stopping into the showroom should seek out time with Jahaan when making a purchase."

2 months ago

Google review

oscar reyes

oscar reyes star-alt star-alt star-alt star-alt star-alt

"Muy buen servicio y muy buena atención y rápido atención muy amable y atento gracias por todo"

2 months ago

Google review

Earthbound Inc Custom apparel since 1978

Earthbound Inc Custom apparel since 1978 star-alt star-alt star-alt star-alt star-alt

"Super helpful in the store and on the phone. Love that it’s Grand Rapids Made!"

2 months ago

Google review

Carol Langeland

Carol Langeland star-alt star-alt star-alt star-alt star-alt

"Bought the Lake Superior mattress today. Our salesperson Robert was amazing to work with. Very kind and so helpful. I just can't say enough great things about our experience here. Highly recommend!"

2 months ago

Google review

A. P.

A. P. star-alt star-alt star-alt star-alt star-alt

"Quick and easy, comfy mattresses"

2 months ago

Google review

Susan Mooney

Susan Mooney star-alt star-alt star-alt star-alt star-alt

"Thanks for the informative and no pressure sales support while we picked out our new mattress. It's a big investment and we appreciate the knowledge that was provided about the differences in the various options available."

2 months ago

Google review

Ben Ophoff

Ben Ophoff star-alt star-alt star-alt star-alt star-alt

"Loved my experience and love my pillow! Both Ryan’s answered all my questions and expertly guided my choosing the best pillow for my sleeping patterns. Can’t wait to order my next mattress!"

2 months ago

Google review

Katie Fontana

Katie Fontana star-alt star-alt star-alt star-alt star-alt

"We've been talking about getting a new mattress for a couple months now and we were in the area and stopped by to test some out this afternoon and ended up purchasing a mattress, base and protector. Autumn was super helpful and knowledgeable and answered all our questions!"

2 months ago

Google review

Jennifer Wasson

Jennifer Wasson star-alt star-alt star-alt star-alt star-alt

"Haven’t gotten the mattress yet, but sales were very knowledgeable. Locally made mattress with good warranty. Would recommend. We looked at several different places before coming here and should have came earlier"

2 months ago

Google review

Terra Klein

Terra Klein star-alt star-alt star-alt star-alt star-alt

"We couldn’t be happier with our new custom-made Jonathan Stevens mattress. We needed a lower mattress and Jonathan Stevens was able to custom make the mattress in Grand Rapids and get it to us very quickly here in Kalamazoo. Our service in the Portage store was very professional, and the staff was very knowledgeable. They were able to get things moving along..." Read more

2 months ago

Google review

Margie Diamon

Margie Diamon star-alt star-alt star-alt star-alt star-alt

"I purchased a mattress from Caeleigh. She did a fantastic job. She was knowledgeable and was able to answer all of my questions. I highly recommend her."

2 months ago

Google review

Clara Young

Clara Young star-alt star-alt star-alt star-alt star-alt

"We have always and will always buy our mattresses from Jonathan Steven’s. Best quality and long lasting. Customer since 1994"

2 months ago

Google review

mcmamacoco

mcmamacoco star-alt star-alt star-alt star-alt star-alt

"Had a great time at the store. Allowed us to shop and lay on the mattresses and made a purchase at a reasonable price"

2 months ago

Google review

Miranda Fletcher

Miranda Fletcher star-alt star-alt star-alt star-alt star-alt

"Great service and product! Adam was very helpful, nice and informative. It was easy to pick out the right mattress and make an informed choice."

2 months ago

Google review

Peggy Straub

Peggy Straub star-alt star-alt star-alt star-alt star-alt

"Amazing, very polite and willing to help! Couldn't be better! Can't wait to get the new bed!"

2 months ago

Google review

Heidi Hertel

Heidi Hertel star-alt star-alt star-alt star-alt star-alt

"Robert was incredibly helpful and completely straightforward and transparent. I shopped for a mattress in many stores but bought mine from Jonathan Steven's because I'm buying local and am thrilled with the customer service!"

2 months ago

Google review

Matt Fought

Matt Fought star-alt star-alt star-alt star-alt star-alt

"I went into the store multiple times because I’m bad at making decisions and every time I walk in, it didn’t matter who was working. They were always very helpful answering all my questions and allowing me to keep laying on different mattress. They also never tried to force me to buy a mattress. I was able to take my time and buy at a mattress when I was rea..." Read more

3 months ago

Google review

angela mann

angela mann star-alt star-alt star-alt star-alt star-alt

"I have been dreading shopping for a new mattress but it is time. I walked in and Autumn helped me right away. She was friendly and helpful and very knowledgeable. She helped look things up in the computer and spent time with me looking at mattresses. She was helpful but not pushy at all. It was really a great experience. I like that they are local and the ma..." Read more

3 months ago

Google review

Andrew Johnson

Andrew Johnson star-alt star-alt star-alt star-alt star-alt

"what caught my attention during my search was that it was local made. we were going to check out sleep no. beds but changed our minds after visiting Jonathan in Holland. Our past purchases in previous years have led to many years of discomfort in bed. I ended up sleeping in my recliner for the last two years. I am looking to the arrival of our matttress."

3 months ago

Google review

Lauren Boker

Lauren Boker star-alt star-alt star-alt star-alt star-alt

"Chris in Muskegon was a great help! Walked with me through my entire purchase process and found me exactly what I want. Would absolutely recommend working with him for your next mattress purchase!"

3 months ago

Google review

Roger Slorf

Roger Slorf star-alt star-alt star-alt star-alt star-alt

"Salesman was very knowledgeable, but not pushy."

3 months ago

Google review

Dave Van Surksum

Dave Van Surksum star-alt star-alt star-alt star-alt star-alt

"Michael was very knowledgable, friendly and a pleasure to work with."

3 months ago

Google review