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Becks Cushman
Jessica Fischer
"Robert was very helpful and genuine. I felt he knew what he was talking about and not just trying to make a sale."
3 years ago
Google review
Ben Herrick
"Everyone was very welcoming and attentive to our needs without being pushy. Got a great price, too!"
3 years ago
Google review
David Miliusis
"Great experience. The entire staff was very welcoming and knowledgeable of product and process. There was a genuine concern for my individual needs and that means a lot! Awesome team to work with!"
3 years ago
Google review
Andrea Leistra
"Fantastic sales experience with Robert! Quickly figured out where to direct us and the guest mattress we tried ended up being the best pick. Great service and explained all the benefits. Love buying local. Quick delivery!"
3 years ago
Google review
Jeff Dault
"Visited this location multiple times. Both Jon and Regan have been wonderful every visit. It is a relaxed atmosphere and will be my only stop for mattresses as long as they are there. I always feel like I am being treated like a person/friend, and not a number. Thanks for your help gentleman. Customer for life."
3 years ago
Google review
Ram Krishnan
"We came here to purchase our mattresses at the recommendation of our daughter. The time, patience and attention detail from Robert was one of the best customer service experiences we’ve had in a long time. Our entire family highly recommends Jonathan Stevens on 28th Street and we believe in supporting local small businesses."
3 years ago
Google review
TIm & Deborah Chenoweth
"Excellent product and excellent service."
3 years ago
Google review
Deborah Golczynski
"Our salesman Jahaan was very knowledgeable, patient and helpful. No pressure in fact we went home and talked and went back. This is the third or fourth mattress we’ve bought over the last 40 years and always recommend them to others!"
3 years ago
Google review
Mike Bracey
"Had a great experience here. Staff is very knowledgeable. We loved that our new mattress was made in West Michigan!"
3 years ago
Google review
Robert Brown
"Very helpful and accommodating. Went the extra mile to help me find the right size product."
3 years ago
Google review
Gordie Bowers
"No pushy sales person here. Listened to our needs and sold us exactly what we wanted. Great experience."
3 years ago
Google review
Duane Wandel
"Both my wife and myself have lower back issues and our current mattress, even though it looks great , it has gotten too mussy and not supportive. We met Michael at the Jonathan Stevens store in Kentwood and he was very thorough about asking key questions about our health. With such a variety of mattresses the search for the right one could have been dauntin..." Read more
3 years ago
Google review
Marcie Huffman
"Super easy to buy a bed. Will update after we pick it up tomorrow"
3 years ago
Google review
Donny Lusty
"We were very happy with the customer service and the product we purchased. The mattress are made locally and with fewer harmful chemicals, which are two very important details for us."
3 years ago
Google review
Tom Robinson
"Excellent service! Greeted immediately, Robert was friendly and extremely knowledgeable of their mattresses. No pressure to spend more for higher-priced models, but did explain differences between them as far as materials and warranties. Also, fast delivery (we bought on Saturday, delivery the following Wednesday). Highly recommend!"
3 years ago
Google review
Mike Schachtner
"Visited the store a number of times, and always spoke with Alycia. She was very knowledgeable of the options, and recommended some that would work for my wife and I. Looking forward to a great night's rest!"
3 years ago
Google review
Claudia Clark
"Great service easy purchase."
3 years ago
Google review
Rochelle VanDerKamp
"We have purchased 3 mattresses from Curt at the Holland store, we have come back each time because of the wonderful service and ease of buying, they are helpful, not pushy, and have a great selection of in-stock mattresses. We have recommended them to many people and will continue to trust them with our mattress purchases in the future!!"
3 years ago
Google review
Jessica Dozeman
"Alicia Hanson at the Portage MI location was more than expected. Kind, compassionate and accommodating for both my significant other and I. Couldn’t have asked for a better time. 100 out of 10 would recommend."
3 years ago
Google review
Bradley Smoes
"Great buy. Made locally in Michigan"
3 years ago
Google review
John Sprague
"Robert was amazing! From the moment I walked in the door he was prepared to help me, asked excellent questions about what I was looking for and made the variety of choices easy to digest! Unbelievable customer service and will be coming back in the future!"
3 years ago
Google review
Wyatt Morren
"I worked with Joe Kegel. That young man was awesome, he ask questions about how I sleep what do I like show’d a few styles but not to as to confuse me. He was polite and very knowledgeable about everything. Looking forward to my new set up on Tuesday. Very pleased with the quality service I got!"
3 years ago
Google review
Kimberly Bartlett
"Our sales lady was so very polite and knowledgeable about the different types of mattresses and she took time to show us different things we could purchase for mom's new mattress set. She was very informative with out being pushie. We really enjoyed working with her, she told us how everything was made and asked if we had any questions before moving on to th..." Read more
3 years ago
Google review
Pam Yonker
"We were very impressed with Robert and his attention to detail and helpfulness. We couldn't believe how seemless the whole process was. Keep up the great work and we appreciate the wonderful service."
3 years ago
Google review
"This is our second mattress from Jonathan Stevens and Robert was very knowledgeable about their products and what would fit us best. Very happy!"
3 years ago