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Tom Wilkewitz
Dave Mankel
"Great swrvice Natalie was awesome. No pressure sales are tge beat."
3 years ago
Google review
Sue Headley
"Alicia Hanson helped us purchase our new mattress. She was so kind and very informative. Most importantly she was not pushy!! 🙂"
3 years ago
Google review
Susan Goetz
"Robert was great. I had a million questions and he answered all of them thoroughly and professionally. I have not received the mattress yet but it seems as if it will fit my needs perfectly."
3 years ago
Google review
Jan Collins
"I had the most wonderful shopping experience today at Jonathan Stevens on 28th with a GREAT sales rep Michael VanderZand. He was VERY helpful in explaining a few different mattresses I was interested in. He was not the least bit pushy but very knowledgeable and he even saved me $9.00 on my purchase of a full bed mattress. The mattress will be delivered on..." Read more
3 years ago
Google review
Acacia Freeman
"Had a great experience with Robert today. He was very educated on everything about the JS matress process. Answered my questions about the materials used to make the mattresses even. Also very much calmed my worries about having any issues with matress sagging. My last mattress only lasted 5 years before terrible sagging. With the JS warranty I have no worr..." Read more
3 years ago
Google review
Ted Spitzley
"Robert (Rob) in the Kentwood store did a super job helping me. Customer satisfaction was Rob’s priority. He was product knowledgeable, courteous, pleasant and personable. I am very pleased with the mattress purchase that I made. I made the right choice buying from Jonathan Stevens! Thx Rob"
3 years ago
Google review
Myra Dornan
"Absolutely LOVE my new mattress and pillows!! And I love buying locally!!! Great experience with Adam - very knowledgeable, personable and a great sense of humor. Thank you!!"
3 years ago
Google review
Tasha Saladin
"Was in the need for a new mattress and purchased one online- after a lot of searching and reviewing. I HATED IT. I am a veteran with neck and back pain and the bed was making my pain a lot worse. I decided to look locally and saw the Holland Johnathan Stevens had great reviews. I walked in looking for Curt and just as the reviews stated he was FANTASTIC! Kin..." Read more
3 years ago
Google review
Michael Deacon
"My wife and I had a great experience working with Nichole. She helped us find a great mattress in our budget and was well informed on the products offered. We felt very confident in our purchase and look forward to a great night's sleep!"
3 years ago
Google review
D H
"Curt was very nice and helpful! He helped us find the perfect mattress for our little girl! He wasn’t pushy and gave us our time to think about what we wanted to do. Thank you Curt for all your help!"
3 years ago
Google review
Carol Sirowatka
"Robert was very knowledgeable, patient and helpful in helping my husband and I purchase a new queen size bed for our guest bedroom, #5. This is our second purchase from this company! Our first purchase, was a king #1 for my husband and I five years ago which we still absolutely love!"
3 years ago
Google review
Kate chamizo
"Friendly,explains options but not pushy.Great service and mattress is being delivered 2 days after buying! Would definitely recommend"
3 years ago
Google review
amy casemier
"Great experience with Curt! He made buying a mattress easy and informative. Really good guy."
3 years ago
Google review
Kris Combs
"Very friendly, professional assistance. Autumn was fantastic. Quick and convenient. Will be back again!"
3 years ago
Google review
Carey Wagen
"Great customer service. Autumn was very knowledgeable and super friendly. Made the purchase easy."
3 years ago
Google review
Jennifer Miller
"Robert was so very helpful in helping me find the right mattress set."
3 years ago
Google review
Fabian Vitte
"Great mattress quality, great people working there! I would definitely recommend!"
3 years ago
Google review
Brenda DeKock
"Very welcoming. Salesperson Bradley was informative. No pressure sales. My experience was great. It was also good to know buying a Michigan made product."
3 years ago
Google review
Eveline Grimes
"Needing a new mattress, I visited several mattress stores. Out of 5 stores visited, there were only 2 who were helpful, friendly and highly informed about their products and one was Jonathan Stevens on Northland Drive in Grand Rapids. The two sales people were very accommodating and never lost their patience during my several stops to their store. They even..." Read more
3 years ago
Google review
Kelly Utter
"We went in to the Jonathan Stevens on Northland Dr on Thursday December 9th looking for a new mattress. We were warmly greeted by Alicia. She proceeded to answer all of our questions and was very knowledgeable. She was very personable and helpful in showing us exactly what we were looking for. We left feeling totally confident about the choice we made."
3 years ago
Google review
Sally Biggs
"We wanted to buy local and Michael made it the kind of experience we had hoped for. He embodies all the customer service traits you would want in a transaction: personable, knowledgeable, and focused on our needs. He is the best and represents this company very well."
3 years ago
Google review
Lisa McRae
"Michael helped me (over the phone) to buy a mattress for a friend moving here from another state. He answered all of my questions and set up free delivery. He made the process so easy. I highly suggest JS Mattresses."
3 years ago
Google review
jac measley
"Micheal had great knowledge in all the various Jonathan Stevens mattress lines. He was a tremendous help in helping me select a mattress to suit my needs. Purchased today, Sunday, being made and delivery by Wednesday!"
3 years ago
Google review
Marianne Talalay
"Shopped online and decided exactly what we wanted to buy but at check out didn't know how to add the recycle fee for taking away our old mattress and box spring. I clicked chat and Michael VanderZand texted me that I could call him at the store and he would help me complete my order. Fantastic service! Ordered and scheduled delivery over the phone."
3 years ago
Google review
"Great customer service. Robert knew his products very well. No hard sell. He gives you the facts and let’s you make the decision on what to buy. Made in Michigan is a great selling point. Keep Robert around. He’ll make money for the company. Thanks to Robert, I’m a very happy customer."
3 years ago