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Tom Dickerson
crashdagamer
"Good matresses and mattress sellers"
4 years ago
Google review
Kaitlyn Van Kampen
"Great shopping experience! Very excited to get my new mattress. Will update with opinion of mattress, but very pleased with the help I received from Michael."
4 years ago
Google review
Jason Wiersma
"Mason and Nichole are awesome! Very knowledgeable."
4 years ago
Google review
Lorinda Badison
"I like that they make the mattress after you have purchased it. Brand new sleeping mattress! Nicole is wonderful very knowledgeable and professional."
4 years ago
Google review
Ira Coman
"Adam the salesman was wonderful. Helping us understand the differences between tiers, giving us additional details and demonstrations... and most importantly not pressuring us to buy. Locally made and owned right here in Grand Rapids."
4 years ago
Google review
Ashley McBrian
"Incredible staff!! My friend and I had a dead battery and needed a jump start. I walked into this store to see if anyone had jumper cables and could help us. The manager, Robert, immediately started helping. He went ABOVE and beyond to assist us. We were so grateful he was working today. Thank you so much Robert!!!!!"
4 years ago
Google review
Nicole Worthy
"The salesman was very patient and explained everything thoroughly."
4 years ago
Google review
David Scheuneman
"The salesman at the Muskegon store were very helpful. We initially purchased the Manchester mattress and although comfortable we didn't like the inner spring because it was jiggly. So we used there exchange policy and went with the Crescendo memory foam mattress. It although is very firm (#7 firmness) seams to be breaking in, but its only been a week.I decid..." Read more
4 years ago
Google review
Lou Ann Vanderzee
"Very helpful staff! They knew their mattresses! We went there first and did some shopping around, and we agreed to get our mattress there because of staff and quality!"
4 years ago
Google review
David Bolton
"Had a great time picking out a mattress with Mason, he was very concise and easy to work with."
4 years ago
Google review
Margarita Huerta
"Great experience!!! Website was super straightforward so it was easy to find what I was looking for (firm and budget friendly). Walked in and sales person Adam S. was genuine and super helpful. He immediately took note of our preferences and showed us exactly what we were interested in seeing. We were in and out in less than 20 min. Really appreciate that o..." Read more
4 years ago
Google review
beth kibbey
"great experience! nichole was so helpful!"
4 years ago
Google review
Steven Wayward
"Great product, great service, even better follow up and follow through. My wife and I purchased a Jonathan Stevens mattress and a power adjustable base. The power base stopped functioning and it was soon found out that there was a problem with the frames main Electrical brain. We contacted the Northland Dr., Jonathan Stevens store and without hesitation the..." Read more
4 years ago
Google review
Sharon Aulbach
"We had the pleasure of working with Jahaan when choosing a new mattress recently at the Leonard Street location. Jahaan was very knowledgeable about the products, answered our numerous questions patiently, and also asked quite a few questions of his own, helping to guide us to the perfect choice! Glad to highly recommend Jonathan Stevens and Jahaan, and supe..." Read more
4 years ago
Google review
Nancy
"Excellent customer service! I needed to purchase a new mattress and the knowledgeable and patient staff answered all of my questions. Highly recommended!"
4 years ago
Google review
Shanesha Betts
"Robert was very Pleasant , Patient and very informative I Rate it a 4 only because I haven’t made my purchase yet but plan to very soon. After now making my purchase and sleeping on my bed 1 month I am very satisfied . I made a couple stops to the store to purchase additional things for my bed and every sales rep that helped was very nice and helpful. If you..." Read more
4 years ago
Google review
Kathryn Saukas
"Awesome experience and totally exceptional service. Will recommend to anyone"
4 years ago
Google review
Brad Foster
"Excellent place to purchase a mattress! Adam and Autumn are great! Quick turn around, fast delivery, and very knowledgeable sales staff!"
4 years ago
Google review
Candace Johnson
"fantastic customer service and great prices."
4 years ago
Google review
Jillayne Helmholdt
"Bought a Mattress a year ago and have been extremely unhappy with the comfort and how it has held up. We called a couple months after we had it explaining that it felt extremely hard and not like he one we laid on in the store. We were told it needed to break down, one year later it still feels hard. The pillow top does not seem thick enough to protect your..." Read more
4 years ago
Google review
robin lima
"Lots of options.. sales guy was very informed... locally made!"
4 years ago
Google review
Elisha DV
"Jonathan Stevens has been excellent to me and my family. 10 years ago, my hubby and I purchased a quality mattress from them. We had a top-notch customer service experience then. That mattress has served us so well, and has only recently begun to show signs of wear. Time to go back and find its successor! I stopped in casually this afternoon just to take a l..." Read more
4 years ago
Google review
Michelle Hughes
"This is the second mattress set I've bought from here and definitely won't be the last. Excellent customer service, clean store, and great prices! Robert, the salesman, was extremely knowledgeable and helpful. I definitely recommend buying a mattress here."
4 years ago
Google review
Susan Vanderwey
"Jonathan Steven’s is the best company! I won’t buy a mattress from any other store. They truly care about their customers and create the highest quality products! We had a concern that was addressed fully and with great professional, home-town care and service. Thank you Rob! I deeply appreciate your expertise and thoughtful service. I’ll be back and refer t..." Read more
4 years ago
Google review
"Mason was very helpful in this process. Making an appointment was not necessary but it was helpful and got us the best care and attention."
4 years ago