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Donna Rodgers
Daniel Vinson
"This place is great! Customer service is on point. Mattresses are built for you and delivered in a week or so instead of the 4 weeks or more at other places. This should be your first stop for a mattress."
a year ago
Google review
Troy Peterson
"Michael did great!"
a year ago
Google review
Tara Lappley
"Had a great experience working with Brad to purchase a new mattress. He was extremely friendly and knowledgeable without being pushy, and made several recommendations for mattresses to test in the store. Although he works out of the Holland location and I live in Grand Rapids, he made sure to contact the associate at the Jonathan Stevens location closest to..." Read more
a year ago
Google review
Deedee Mapes
"The salesman was very friendly and professional. No high-pressure salesman. Buying my bed was a great experience. I can’t wait to sleep on it! 😊"
a year ago
Google review
Tom Berichon
"Caeleigh was so informative and answered all my questions and concerns. I have been shopping for a mattress for many months and feel great about my purchase. Great job in helping me make my decision."
a year ago
Google review
Pedro Garza
"Excelente servicio y atención por parte de Robert"
a year ago
Google review
Craig Mauro
"Robert was a very professional and polite salesman. Never pushy and completely honest. He steered us to the right choice of mattress. He is a very valuable asset to the company! Give him a raise!"
a year ago
Google review
Jami Bergers
"We love our new mattress! Slept great the first night on it. Our sales guy was very informative too."
a year ago
Google review
Jeanette Gregg
"Curt the sales person was a tremendous help. He offered a great customer service experience and was extremely helpful. He listened to our needs and understood our budget and worked with us to get a mattress that worked for us and wasn’t pushy trying to up sell. Will definitely be coming back for our next mattress needs."
a year ago
Google review
Anne Ostrander
"Great experience- highly recommend to anyone; plus they are local and make your mattress right after you order it!"
a year ago
Google review
Bo Hobson
"Good stuff! Extremely professional and helpful."
a year ago
Google review
Jacqueline Crim
"Natalie was so helpful! I came in with a budget and some specifics needs. She gave me several options and helped get me on the right mattress. I even left, went to a competitors for some comparisons and drove right back to see her. The quality and her customer service made the decision easy!"
a year ago
Google review
Sarah Frecka
"Great Experience shopping at Jonathan Stevens. Rob was very knowledgeable and helpful."
a year ago
Google review
Ryan Zvonek
"Curt at the Holland store was knowledgeable, courteous and not pushy. He answered all the questions we had, made recommendations then left us alone until we decided to further the conversation. After narrowing our search down to 2 manufacturers where the beds felt almost identical as the same price point we chose Jonathan Stevens not only for the product but..." Read more
a year ago
Google review
Test Coordinator
"Jahaan was awesome! Very professional, thorough,patient and understanding. He was very relaxed and not pushy. Listen to what we wanted and what we didn’t like."
a year ago
Google review
Ray Clegg
"After entering the store we were greeted by a friendly ( but not aggressive) salesman who asked how he could help. He then very patiently and thoroughly had us try which mattress felt the best to us, stopping to explain differences in technologies and answering any questions. We left the store feeling we had made the best decision."
a year ago
Google review
Krista Flynn
"Very kind, no-pressure, quick experience! Love local owned."
a year ago
Google review
elise gray
"good help"
a year ago
Google review
Derek Landis
"Great service and quality!!"
a year ago
Google review
Susan Hendricks
"Jahann did an excellent job of showing us our mattress and pillow options. He was patient and very informative. Would definitely recommend."
a year ago
Google review
Zach Kohley
"Great service. Straightforward selection"
a year ago
Google review
Samantha Valentine
"Excellent customer service and knowledgeable about all of their products!"
a year ago
Google review
Brad Busscher
"Regan gave us an excellent presentation on mattresses based on our sleep style. He didn’t pressure us, just let us think things over. We were unable to purchase a mattress that day due to another event we had scheduled. We thought we would compare other mattresses elsewhere but instead we read the reviews and decided to return to the Muskegon JSM store and p..." Read more
a year ago
Google review
A C (Vampirefork)
"Nick was helpful."
a year ago
Google review
"I have not purchased a new mattress in many years and mattresses are made much differently the the last one I bought 20 years ago . Adam was very thorough in explaining the construction of the mattresses and helped me to choose the best one for my needs."
a year ago