JS Mattress Co. Reviews & Testimonials

5 (1,132)

Reviews: 1,132


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100% of customers would recommend JS Mattress Co.

Mary Harth

Mary Harth star-alt star-alt star-alt star-alt star-alt

"Bradley, the salesman was very knowledgeable and friendly. The fact that the mattresses are made in Grand Rapids totally sold me!!!!"

2 years ago

Google review

Meredith Busman

Meredith Busman star-alt star-alt star-alt star-alt star-alt

"Adam helped me find the perfect mattress for my sleep style a few months ago and I am happy to say I have never slept better. The customer service here is professional and friendly. They have excellent quality mattresses for very good prices. I will be buying all future mattresses from Jonathan Stevens - especially given they are local and responsibly dispos..." Read more

2 years ago

Google review

Neal Leese

Neal Leese star-alt star-alt star-alt star-alt star-alt

"Great experience from start to finish. Bought on Saturday, slept on it Tuesday night. Saleseman, delivery and quality were outstanding. Only negative - too hard to get out of bed all of the sudden. I am a customer for life..."

2 years ago

Google review

Ruth DeHoog

Ruth DeHoog star-alt star-alt star-alt star-alt star-alt

"We were very pleased with our excellent sales experience at Jonathan Stevens today. Robert was very attentive to our needs and helped us figure out the mattresses that will work well for our family and our budget. He explained the features and characteristics of each option very clearly. No high pressure! The bonus was that because the factory is local, we c..." Read more

2 years ago

Google review

Brian McCune

Brian McCune star-alt star-alt star-alt star-alt star-alt

"Robert was the most helpful mattress man. Not only was he professional and fan fun but A wonderful advocate for the customers. He put my needs 1st instead of the sale. Would definitely recommend to all of my friends and family members."

2 years ago

Google review

Ryan Brenner

Ryan Brenner star-alt star-alt star-alt star-alt star-alt

"Joe was knowledge, personable, helpful and had a non pressure approach. Highly recommend working with him when you need a mattress. All locally made and sourced on top of it!"

2 years ago

Google review

Tim DeVries

Tim DeVries star-alt star-alt star-alt star-alt star-alt

"Jeff was helpful and patient with all of my many questions. It is easy to see why they have many repeat customers."

2 years ago

Google review

D Birr

D Birr star-alt star-alt star-alt star-alt star-alt

"I wanted a mattress for the guest bedroom that was a great value but also very durable and comfortable enough to sleep on a few nights a week. I got to try two mattress in my price range and went with the Comfort Rest III. The mattress pro answered all my questions and we had a few laughs but also set me up with all the ad-ons to ensure my purchase would las..." Read more

2 years ago

Google review

Rachael Veldkamp

Rachael Veldkamp star-alt star-alt star-alt star-alt star-alt

"My husband and I have bought several mattresses from here and always have had a great experience. Our latest experience with Alicia Hanson was great. In and out in a short amount of time while still providing good knowledge about our purchase and without any upselling."

2 years ago

Google review

mom dada

mom dada star-alt star-alt star-alt star-alt star-alt

"We bought a bed from Jonathan stevens also the bed is great but when we bought the bed Alicia said the sheets come with it so we though the sheets were included with the bed ..come to find out it was just another bill totaly separate from the bed payment so it was totally misleading.. so I was very disappointed with that part the first set of sheets we..." Read more

2 years ago

Google review

Darlene Lancaster

Darlene Lancaster star-alt star-alt star-alt star-alt star-alt

"What a great experience. Haven’t purchased a good mattress in a very long time. Alicia was so helpful and even accommodated my live video chat with my daughter who I was buying the new mattress and box spring for today. I fell in love with the pillow I tested also can’t wait to use it tonight! Also can’t wait for delivery in only a few days! The benefits..." Read more

2 years ago

Google review

Jamie Hays

Jamie Hays star-alt star-alt star-alt star-alt star-alt

"Alicia worked with us to find a bed that would meet the needs of both myself and my husband. We don’t have our mattress yet but Alicia did a great job helping us choose one and we are hopeful it is the right one for us!"

2 years ago

Google review

Lisa Sorrentino

Lisa Sorrentino star-alt star-alt star-alt star-alt star-alt

"Had a great experience. Both guys were helpful. Very friendly and easy to work with. Found a bed that would fit my needs. Would be helpful if you had delivery on Saturday for people who work. Otherwise very happy."

2 years ago

Google review

Terry Rogowski

Terry Rogowski star-alt star-alt star-alt star-alt star-alt

"I worked with Rob, in the Kentwood store. He took the time to go over what I was looking for in a mattress, since I had some back pain with my present mattress. based on my answers from his questions, he narrowed down several mattresses and went through and explained each one thoroughly. I was so appreciative of him taking the time to go over every question..." Read more

2 years ago

Google review

Mason Connelly

Mason Connelly star-alt star-alt star-alt star-alt star-alt

"Staff was very informative, low pressure and very easy to talk to."

2 years ago

Google review

Debbera Jones

Debbera Jones star-alt star-alt star-alt star-alt star-alt

"Muskegon, Sherman Center. The salesperson was very professional and helpful."

2 years ago

Google review

Alisa Baddis

Alisa Baddis star-alt star-alt star-alt star-alt star-alt

"They are very knowledgeable when it comes to mattresses. Asked us all kinds of questions to get the best fit for us. They even stayed late to help us and were helpful and kind to each other. World Class. We will be back in 10 years when we need a new mattress!!"

2 years ago

Google review

Mican DeBoer

Mican DeBoer star-alt star-alt star-alt star-alt star-alt

"Knowledgeable salesperson who took us through a stepwise process to find our perfect match for a mattress. No stress, no pressure. Answered all of our questions. Happy about quick delivery option and that the product is locally produced."

2 years ago

Google review

Alexandra Tiesma

Alexandra Tiesma star-alt star-alt star-alt star-alt star-alt

"Very helpful and knowledgeable employees! :)"

2 years ago

Google review

Jen Yeager

Jen Yeager star-alt star-alt star-alt star-alt star-alt

"Great service! Got my mattress in 2 days. Very excited! Jon was an awesome salesperson."

2 years ago

Google review

nancy klein

nancy klein star-alt star-alt star-alt star-alt star-alt

"Great service. Great product knowledge. No sales pressure. From start to finish, we had a positive purchasing experience thanks to Autumn at the Northland location. When an adjustment to the order needed to be made, it was hassle free and easy to do. Delivery staff was on time, communicated in advance, professional and courteous. #michiganmade #shoplocal"

2 years ago

Google review

Aaron ZurSchmiede

Aaron ZurSchmiede star-alt star-alt star-alt star-alt star-alt

"Very helpful, excellent service."

2 years ago

Google review

Alma College Cheer & STUNT

Alma College Cheer & STUNT star-alt star-alt star-alt star-alt star-alt

"Alicia gave me great service and helped me find exactly what I needed at a great price!"

2 years ago

Google review

bridget avery

bridget avery star-alt star-alt star-alt star-alt star-alt

"Straightforward, no hassle sales staff- very helpful, friendly, and knowledgeable. Can’t wait for my new mattress to arrive! (In just a couple days! Wow!)"

2 years ago

Google review

Dawn Oosterheert

Dawn Oosterheert star-alt star-alt star-alt star-alt star-alt

"Michael was very helpful in showing us mattresses that were good matches for our sleep styles. He made the process very easy in selecting a mattress."

2 years ago

Google review