JS Mattress Co. Reviews & Testimonials

5 (1,330)

Reviews: 1,330


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100% of customers would recommend JS Mattress Co.

Doug McConnell

Doug McConnell star-alt star-alt star-alt star-alt star-alt

"Chris was very knowledgeable and professional. We are very happy with the purchase of our new mattress set."

3 months ago

Google review

Victoria Holcomb

Victoria Holcomb star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service, found the mattress my grandma needed almost immediately after walking in!"

3 months ago

Google review

Joe Mejia

Joe Mejia star-alt star-alt star-alt star-alt star-alt

"My wife and I were mattress shopping all over Grand Rapids. We had heard a lot of different sales people and their pitches and all of them kept pointing us right to Tempur-pedic a $6000 bed no thank you so we decided to try Jonathan Stevens we walked into the store immediately noticed a difference the sales person Rob, who works at the Kentwood store was abs..." Read more

4 months ago

Google review

Pam O'Brien

Pam O'Brien star-alt star-alt star-alt star-alt star-alt

"I was in the store on 9/7 and received immediate and friendly attention upon entering the store. Salesperson, Kyra, was professional and knowledgeable in assisting me with the purchase of a pillow. She asked me questions on how I slept and helped me choose a pillow. She also showed me a couple different mattresses and will plan to come back with my husband f..." Read more

4 months ago

Google review

Kayla

Kayla star-alt star-alt star-alt star-alt star-alt

"So I bought 3 beds from Jonathan Stevens on 28th Street. I was very impressed not only by Sara Landon and Robert Hawley's knowledge but I was extremely happy how they treated my kids one of which is special needs. I would recommend anyone looking for beds to go to them. Bravo to both of these extremely nice people you two make Jonathan Stevens look good. Bty..." Read more

4 months ago

Google review

Aric Runzheimer

Aric Runzheimer star-alt star-alt star-alt star-alt star-alt

"Great experience, very knowledgeable staff"

4 months ago

Google review

Morgan Hughes

Morgan Hughes star-alt star-alt star-alt star-alt star-alt

"Robert was incredibly helpful, yet respectful of our time. He wasn’t pushy, but informative. He was the perfect salesman. So happy with our experience - would recommend!!!"

4 months ago

Google review

Ron

Ron star-alt star-alt star-alt star-alt star-alt

"Curt was very helpful and knowledgeable"

4 months ago

Google review

Cheryl Eyestone

Cheryl Eyestone star-alt star-alt star-alt star-alt star-alt

"Love that Jonathan Stevens is locally made and sourced in the USA! Rob was a great person to work with and answered all of our questions with ease. Their guarantees and warranties are incredible!"

4 months ago

Google review

J Smith

J Smith star-alt star-alt star-alt star-alt star-alt

"Great shopping experience. Very helpful and knowledgeable staff. This is my second mattress from Jonathan Stevens and will come back for a third."

4 months ago

Google review

Stacy Revilla

Stacy Revilla star-alt star-alt star-alt star-alt star-alt

"Awesome service, the salesman was a lot of help in finding my great mattress…"

4 months ago

Google review

Heidi Proudfit

Heidi Proudfit star-alt star-alt star-alt star-alt star-alt

"Great assistance and patience in finding a particular pillow I’m accustomed too. Thank You"

4 months ago

Google review

Jim Zdebski

Jim Zdebski star-alt star-alt star-alt star-alt star-alt

"Rob and Sara were Awesome! Great mattress shopping experience! Michigan made beds, can’t beat it!"

4 months ago

Google review

BRYCE ZDEBSKI

BRYCE ZDEBSKI star-alt star-alt star-alt star-alt star-alt

"Rob and Sarah were excellent to work with, they helped me find my new bed for college, the first good experience I’ve had in these last few days, so glad to have something lifted off my shoulders!"

4 months ago

Google review

Julia Marie

Julia Marie star-alt star-alt star-alt star-alt star-alt

"Regan was absolutely amazing! He explained everything is such detail and made sure we knew everything to know about the mattress and accessories before buying. He was genuinely kind and caring from the moment we walked in the door. Thank you, Regan!"

4 months ago

Google review

Ted Bonarski

Ted Bonarski star-alt star-alt star-alt star-alt star-alt

"We had a great experience with Ben. Found an adjustable base with the exact features and feel we wanted!"

4 months ago

Google review

Meggie Triggs

Meggie Triggs star-alt star-alt star-alt star-alt star-alt

"Solid local company. Our first mattress lasted 10 years and we returned for a new one. Salesman was helpful, honest and not pushy. He made the process to find the right mattress easy. Would recommend to anyone!!"

4 months ago

Google review

Jenny Gee

Jenny Gee star-alt star-alt star-alt star-alt star-alt

"Natalie was amazing and knows her stuff ! She didn’t try to upsell and gave us intel on the variety of great features available. Would highly recommend."

4 months ago

Google review

Rick Jansheski

Rick Jansheski star-alt star-alt star-alt star-alt star-alt

"Rob was Amazing! Extremely knowledgeable and helpful! Mattress we chose is awesome and their warranty is impressive."

4 months ago

Google review

Marijo Yared

Marijo Yared star-alt star-alt star-alt star-alt star-alt

"Natalie was great to work with! The delivery crew too! Will recommend your team at the Leonard location."

4 months ago

Google review

Jamie Roe

Jamie Roe star-alt star-alt star-alt star-alt star-alt

"Rob was great to work with very happy with his customer service and can't forget about about sara."

4 months ago

Google review

John May

John May star-alt star-alt star-alt star-alt star-alt

"Ben was a fantastic help in showing me mattresses in my price range and matching my needs in firmness. I recommend coming in here to find a locally-made matress!"

4 months ago

Google review

Jean Gardiner

Jean Gardiner star-alt star-alt star-alt star-alt star-alt

"I recently purchased a new mattress and foundation from this store. Jahaan assisted me with the purchase and was not pushy, but was patient with the many questions I had and seemed sincere and transparent about the products. I love the quality of this mattress and am glad I purchased the remote so I could adjust the head and foot of the bed. It makes for ama..." Read more

5 months ago

Google review

Kaitlyn Lisser

Kaitlyn Lisser star-alt star-alt star-alt star-alt star-alt

"Adam was super helpful in the process of finding the right mattress and other options of bedding and pillows! He was super friendly and made the process very quick, easy, and efficient, and listened to the needs I had! Was very pleased and would for sure ask to see him again!"

5 months ago

Google review

Jane

Jane star-alt star-alt star-alt star-alt star-alt

"We went to the Northland store and had outstanding service. Adam was so friendly and it was fun! He answered all of our questions and was very knowledgeable. We were just browsing and ended up buying that same day. We always buy from Jonathan Steven’s because of the great quality and excellent service."

5 months ago

Google review