JS Mattress Co. Reviews & Testimonials

5 (1,330)

Reviews: 1,330


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100% of customers would recommend JS Mattress Co.

Tracey Helmholdt

Tracey Helmholdt star-alt star-alt star-alt star-alt star-alt

"Eric was helpful, answered all our questions and was not pushy. He tactfully helped other customers while assisting us, which gave us time to test out the mattresses. Excited for our delivery!"

2 years ago

Google review

Christine Kady

Christine Kady star-alt star-alt star-alt star-alt star-alt

"This is our 3rd purchase from Jonathan Stevens. They have excellent service from helping choose the perfect matress to delivery and set up! Amazing people doing an Amazing job! I will be back for the next matress as well! THANK YOU ALICIA❣️"

2 years ago

Google review

Lanette Haskins

Lanette Haskins star-alt star-alt star-alt star-alt star-alt

"My mom purchased a new bed and it will be arriving next week - certainly quicker than we expected. The quality and care given to us by Alicia Hanson was outstanding! She was very knowledgeable and made us feel at ease immediately. It's so comforting to know that mom's new mattress is being made here locally and specifically for her! We will certainly give up..." Read more

2 years ago

Google review

Maggie Cousino

Maggie Cousino star-alt star-alt star-alt star-alt star-alt

"Joe was super knowledgeable and helpful. Also, very patient with my infant! Should be given a raise 🙂"

2 years ago

Google review

Susan Wygmans

Susan Wygmans star-alt star-alt star-alt star-alt star-alt

"Finally bought a new mattress today from Rob - we had a blast and he was very patient with my sillyness and indecision! I rolled and bounced and wiggled on about 7 or 8 (maybe more) mattresses before I could decide. I was lured into the store with the promise of cold A/C and stayed due to the excellent customer service. Oh and they have a very nice bathroom..." Read more

2 years ago

Google review

Gina Croson

Gina Croson star-alt star-alt star-alt star-alt star-alt

"Great sevice and selection. Local made and owned."

3 years ago

Google review

Joe Engel

Joe Engel star-alt star-alt star-alt star-alt star-alt

"Have not received our mattress, yet, but the service and level of knowledge and customer-centric attention was excellent."

3 years ago

Google review

Alicia Petty

Alicia Petty star-alt star-alt star-alt star-alt star-alt

"My experience at Jonathan Stevens Mattress in Muskegon was 5 star, the customer service was excellent, and I’m happy with mattress I purchased. I highly recommend to shop for mattresses at Jonathan Stevens"

3 years ago

Google review

Alli Diemer

Alli Diemer star-alt star-alt star-alt star-alt star-alt

"Alicia was so helpful and gave us all the information we needed without making us feel overwhelmed. We had a great experience and we are glad we decided to come here for our new mattress! Loved that we were able to decide which mattress we wanted on our own terms without feeling pushed or pressured into one way or another, but we were still educated enough t..." Read more

3 years ago

Google review

Anita Wright

Anita Wright star-alt star-alt star-alt star-alt star-alt

"My experience at this location was great. The Rep was very knowledgeable as I explained about my back and hip issues and how many other places I had been looking. I told him this was my last hope for getting a good nights sleep. Awesome👍"

3 years ago

Google review

JohnandSarah Visser

JohnandSarah Visser star-alt star-alt star-alt star-alt star-alt

"Curt was knowledgeable, helpful and friendly!"

3 years ago

Google review

Jared Moore

Jared Moore star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, put us right onto the correct mattress right away. Great to buy and build local."

3 years ago

Google review

Chey Daza

Chey Daza star-alt star-alt star-alt star-alt star-alt

"Don was a Wonderful, knowledgeable sales person. Worked hard to help us find the perfect mattress. Very good quality product. Highly recommend!"

3 years ago

Google review

josh smith

josh smith star-alt star-alt star-alt star-alt star-alt

"I was happy with the service I received from Jonathan Steven's"

3 years ago

Google review

Sandy Monahan

Sandy Monahan star-alt star-alt star-alt star-alt star-alt

"Adam was super knowledgeable and helpful! He made the purchase process easy and fun- highly recommend! And it was a huge plus to be able to support a ‘made locally’ business!"

3 years ago

Google review

Hanna

Hanna star-alt star-alt star-alt star-alt star-alt

"I worked with Robert to choose the right mattress after yrs of sleeping on the wrong ones! He helped guide me to different options with what I had told him about my sleeping habits and was very patient while I tried several (and re-tried lol). There were sooo many different options but he really listened to what I was saying and helped make educated recommen..." Read more

3 years ago

Google review

Hannah Gerwin

Hannah Gerwin star-alt star-alt star-alt star-alt star-alt

"I worked with Robert to choose the right mattress after yrs of sleeping on the wrong ones! He helped guide me to different options with what I had told him about my sleeping habits and was very patient while I tried several (and re-tried lol). He was honest and knowledgeable and let me know that if I wasn’t happy with the mattress I got after trying it out f..." Read more

3 years ago

Google review

Rebecca Skok Cole

Rebecca Skok Cole star-alt star-alt star-alt star-alt star-alt

"Repeat customers! Went to the Kentwood store today and was helped again by Robert. We each remembered each other from initial purchase in 2018! Always professional and knowledgeable. Explained we needed to upgrade to king size split bed. Asked about pillows and mattress protectors and Robert walked me through the options available as I sleep warmer than my..." Read more

3 years ago

Google review

Karlee Muilenberg

Karlee Muilenberg star-alt star-alt star-alt star-alt star-alt

"We had the best experience purchasing a mattress with Michael VanderZand. This was our first time shopping for a mattress and Michael was patient with us, and so helpful. Not pushy or salesman oriented like many other places you go, and he was truly knowledgeable on all the products. He gave us space to talk and make decisions, but was also available for all..." Read more

3 years ago

Google review

Richard Hartman

Richard Hartman star-alt star-alt star-alt star-alt star-alt

"I was very impressed with my experience here. Alicia was extremely friendly and knowledgeable. She sincerely wanted to get us into the right bed. I would highly recommend checking them out when shopping for a new bed"

3 years ago

Google review

Jackie Sowle

Jackie Sowle star-alt star-alt star-alt star-alt star-alt

"They were very friendly, helpful and patient."

3 years ago

Google review

Angela Lewis

Angela Lewis star-alt star-alt star-alt star-alt star-alt

"Jon was great. Never once tried to push unnecessary products on me. Told him what I wanted and a half hour later it was complete! He was very knowledgeable"

3 years ago

Google review

Paul J.

Paul J. star-alt star-alt star-alt star-alt star-alt

"Regan at the Sherman Blvd. location in Muskegon was great. He was knowledgeable about his mattress products and patient with all of our questions in order to help us make our mattress and pillow choices from an informed perspective. Thank you!"

3 years ago

Google review

Amanda Kenderes

Amanda Kenderes star-alt star-alt star-alt star-alt star-alt

"Wonderful experience! Rob is the absolute best! We drove into the parking lot to look at mattresses at another store and just happened to see this place. We didn't know about this company so it wasn't even on our radar! As soon as we walked in, Rob changed our mattress-hunting experience from a frustrating one to an enjoyable one. He wasn't salesy at all...a..." Read more

3 years ago

Google review

John Foreman

John Foreman star-alt star-alt star-alt star-alt star-alt

"We bought our main mattress from here and both my wife and I love it! No complaints after 3 years, so we just bought a mattress for our guest room from Jonathan Stevens as well."

3 years ago

Google review