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Jennifer Miller
Fabian Vitte
"Great mattress quality, great people working there! I would definitely recommend!"
3 years ago
Google review
Brenda DeKock
"Very welcoming. Salesperson Bradley was informative. No pressure sales. My experience was great. It was also good to know buying a Michigan made product."
3 years ago
Google review
Eveline Grimes
"Needing a new mattress, I visited several mattress stores. Out of 5 stores visited, there were only 2 who were helpful, friendly and highly informed about their products and one was Jonathan Stevens on Northland Drive in Grand Rapids. The two sales people were very accommodating and never lost their patience during my several stops to their store. They even..." Read more
3 years ago
Google review
Kelly Utter
"We went in to the Jonathan Stevens on Northland Dr on Thursday December 9th looking for a new mattress. We were warmly greeted by Alicia. She proceeded to answer all of our questions and was very knowledgeable. She was very personable and helpful in showing us exactly what we were looking for. We left feeling totally confident about the choice we made."
3 years ago
Google review
Sally Biggs
"We wanted to buy local and Michael made it the kind of experience we had hoped for. He embodies all the customer service traits you would want in a transaction: personable, knowledgeable, and focused on our needs. He is the best and represents this company very well."
3 years ago
Google review
Lisa McRae
"Michael helped me (over the phone) to buy a mattress for a friend moving here from another state. He answered all of my questions and set up free delivery. He made the process so easy. I highly suggest JS Mattresses."
3 years ago
Google review
jac measley
"Micheal had great knowledge in all the various Jonathan Stevens mattress lines. He was a tremendous help in helping me select a mattress to suit my needs. Purchased today, Sunday, being made and delivery by Wednesday!"
3 years ago
Google review
Marianne Talalay
"Shopped online and decided exactly what we wanted to buy but at check out didn't know how to add the recycle fee for taking away our old mattress and box spring. I clicked chat and Michael VanderZand texted me that I could call him at the store and he would help me complete my order. Fantastic service! Ordered and scheduled delivery over the phone."
3 years ago
Google review
Becks Cushman
"This is our second mattress from Jonathan Stevens and Robert was very knowledgeable about their products and what would fit us best. Very happy!"
3 years ago
Google review
Jessica Fischer
"Robert was very helpful and genuine. I felt he knew what he was talking about and not just trying to make a sale."
3 years ago
Google review
Ben Herrick
"Everyone was very welcoming and attentive to our needs without being pushy. Got a great price, too!"
3 years ago
Google review
David Miliusis
"Great experience. The entire staff was very welcoming and knowledgeable of product and process. There was a genuine concern for my individual needs and that means a lot! Awesome team to work with!"
3 years ago
Google review
Andrea Leistra
"Fantastic sales experience with Robert! Quickly figured out where to direct us and the guest mattress we tried ended up being the best pick. Great service and explained all the benefits. Love buying local. Quick delivery!"
3 years ago
Google review
Jeff Dault
"Visited this location multiple times. Both Jon and Regan have been wonderful every visit. It is a relaxed atmosphere and will be my only stop for mattresses as long as they are there. I always feel like I am being treated like a person/friend, and not a number. Thanks for your help gentleman. Customer for life."
3 years ago
Google review
Ram Krishnan
"We came here to purchase our mattresses at the recommendation of our daughter. The time, patience and attention detail from Robert was one of the best customer service experiences we’ve had in a long time. Our entire family highly recommends Jonathan Stevens on 28th Street and we believe in supporting local small businesses."
3 years ago
Google review
TIm & Deborah Chenoweth
"Excellent product and excellent service."
3 years ago
Google review
Deborah Golczynski
"Our salesman Jahaan was very knowledgeable, patient and helpful. No pressure in fact we went home and talked and went back. This is the third or fourth mattress we’ve bought over the last 40 years and always recommend them to others!"
3 years ago
Google review
Mike Bracey
"Had a great experience here. Staff is very knowledgeable. We loved that our new mattress was made in West Michigan!"
3 years ago
Google review
Robert Brown
"Very helpful and accommodating. Went the extra mile to help me find the right size product."
3 years ago
Google review
Gordie Bowers
"No pushy sales person here. Listened to our needs and sold us exactly what we wanted. Great experience."
3 years ago
Google review
Duane Wandel
"Both my wife and myself have lower back issues and our current mattress, even though it looks great , it has gotten too mussy and not supportive. We met Michael at the Jonathan Stevens store in Kentwood and he was very thorough about asking key questions about our health. With such a variety of mattresses the search for the right one could have been dauntin..." Read more
3 years ago
Google review
Marcie Huffman
"Super easy to buy a bed. Will update after we pick it up tomorrow"
3 years ago
Google review
Donny Lusty
"We were very happy with the customer service and the product we purchased. The mattress are made locally and with fewer harmful chemicals, which are two very important details for us."
3 years ago
Google review
Tom Robinson
"Excellent service! Greeted immediately, Robert was friendly and extremely knowledgeable of their mattresses. No pressure to spend more for higher-priced models, but did explain differences between them as far as materials and warranties. Also, fast delivery (we bought on Saturday, delivery the following Wednesday). Highly recommend!"
3 years ago
Google review
"Robert was so very helpful in helping me find the right mattress set."
3 years ago