JS Mattress Co. Reviews & Testimonials

5 (1,132)

Reviews: 1,132


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100% of customers would recommend JS Mattress Co.

Hope Goelz

Hope Goelz star-alt star-alt star-alt star-alt star-alt

"Friendly and knowledgeable."

2 years ago

Google review

Lori Law

Lori Law star-alt star-alt star-alt star-alt star-alt

"Purchased a Mattress a adjustable bed frame today our salesperson Natalie was awesome very knowledgeable of the products and not pushy! Hopefully our mattress is as AWESOME as she was!"

2 years ago

Google review

Mary Bueche

Mary Bueche star-alt star-alt star-alt star-alt star-alt

"I bought a Jonathan Stevens mattress 21 years ago and I finally had to replace my mattress. Alicia is an amazing salesperson at the Kentwood store and assisted me in replacing my Jonathan Stevens mattress. She even found my original order so I could get the same mattress. I have no doubt that it will last for years because it's quality and made local. Enjoy..." Read more

2 years ago

Google review

Cecelia Rose LaPointe

Cecelia Rose LaPointe star-alt star-alt star-alt star-alt star-alt

"Fabulous experience and personable customer service. I had been in touch with Autumn since I filled out the sleep quiz. I was able to make a quick purchase and find a new bed. Overall awesome and seamless experience!"

2 years ago

Google review

Jeffrey Davis

Jeffrey Davis star-alt star-alt star-alt star-alt star-alt

"Great buying experience! No pressure to buy and no trying to upsell us on something we didn't need. Very knowledgeable about all the different types of mattresses, materials, construction, etc. Best part is you are supporting a local company and local people! Will definitely buy here again."

2 years ago

Google review

Aj seymour

Aj seymour star-alt star-alt star-alt star-alt star-alt

"Absolutely the place to go if you're looking for a new mattress! Rob provided excellent service to us in ensuring that we where making the right choice in our mattress needs without going over our budget and meanwhile Alicia did an excellent job of keeping our son entertained! Excellent people and amazing service, delivery was very smooth despite my missing..." Read more

2 years ago

Google review

Erin Taylor

Erin Taylor star-alt star-alt star-alt star-alt star-alt

"Fantastic local company and store experience. The representative we met, Rob, was so friendly and truly helpful, pointing us to a mattress in our price range and right for our needs. He even carried it right out to our car for us! Highly recommend for anyone else in the GR area looking for a mattress."

2 years ago

Google review

vernice branch

vernice branch star-alt star-alt star-alt star-alt star-alt

"Always incredible service!"

2 years ago

Google review

Elijah J

Elijah J star-alt star-alt star-alt star-alt star-alt

"Most comfortable bed I've slept on in years. Thank you for a great deal! Much appreciated"

2 years ago

Google review

Rob T.

Rob T. star-alt star-alt star-alt star-alt star-alt

"Robert at the Kentwood store made mattress buying a pleasant experience. His knowledge and service was top knotch. Delivery was smooth and quick. Overall a very satisfied customer."

2 years ago

Google review

Chris Hawkins

Chris Hawkins star-alt star-alt star-alt star-alt star-alt

"I wanted to wait until we tried our bed first before I reviewed but I can honestly say after a week of sleeping on our new bed that I wish I had bought it sooner! Our Manchester mattress is top notch and I can't even tell you the last time I slept so well! Our salesman Jeff was awesome and something that I appreciated most about him is that it felt as though..." Read more

2 years ago

Google review

Annette Provenzano

Annette Provenzano star-alt star-alt star-alt star-alt star-alt

"Alicia was great salesperson. She was easy to deal with and answered all my questions. I decided to buy immediately instead of shop around because of her!"

2 years ago

Google review

Lesley May

Lesley May star-alt star-alt star-alt star-alt star-alt

"Staff was courteous, friendly and quite helpful."

2 years ago

Google review

Marcus Campbell

Marcus Campbell star-alt star-alt star-alt star-alt star-alt

"We received very good service from Alicia. She was knowledgeable, helpful and patient."

2 years ago

Google review

Candie Reece

Candie Reece star-alt star-alt star-alt star-alt star-alt

"Great mattress store, a bit out of our price range but very friendly sales associate, sweet and pleasant."

2 years ago

Google review

Lisa Ott

Lisa Ott star-alt star-alt star-alt star-alt star-alt

"Thanks Alicia! You were so knowledgeable and patient!"

2 years ago

Google review

NickoliNickelPlays

NickoliNickelPlays star-alt star-alt star-alt star-alt star-alt

"Great Customer service, very nice and professional and made sure I had everything I needed."

2 years ago

Google review

branden pearson

branden pearson star-alt star-alt star-alt star-alt star-alt

"Joe was great and extremely knowledgeable in all aspects of what he was selling!!"

2 years ago

Google review

Matt Neilson

Matt Neilson star-alt star-alt star-alt star-alt star-alt

"We recently bought a new king mattress at the Northland store. It is so much more comfortable than we had even hoped. Exceptional quality and hassle free experience while also supporting a local West Michigan based business. Highly recommend Jonathan Stevens."

2 years ago

Google review

Sasha Evans

Sasha Evans star-alt star-alt star-alt star-alt star-alt

"Professional, fast and with competitive pricing!!"

2 years ago

Google review

David VanSlambrouck

David VanSlambrouck star-alt star-alt star-alt star-alt star-alt

"Jahan was very friendly and helpful. Great mattress and locally made."

2 years ago

Google review

David Betlejewski

David Betlejewski star-alt star-alt star-alt star-alt star-alt

"Jon was very helpful and I couldn’t be happier with being able to provide this Made in Michigan mattress and box spring!"

2 years ago

Google review

Todd Hansen

Todd Hansen star-alt star-alt star-alt star-alt star-alt

"Great experience. The staff was extremely beneficial in selecting a bed."

2 years ago

Google review

Jill Sue Brengle

Jill Sue Brengle star-alt star-alt star-alt star-alt star-alt

"I purchased a mattress today and it was such a pleasant experience. I wasn't pressured to purchase one mattress over the other and Alicia listened to my needs. I ended up buying in The Great Lakes collection and am extremely excited about my purchase."

2 years ago

Google review

Mad Hatter

Mad Hatter star-alt star-alt star-alt star-alt star-alt

"Jon was super helpful in the selection process of my new mattress. Second time shopping with Jonathan Steven's and will continue to do so, until we get floating beds in the future on Mars."

2 years ago

Google review