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Amy Beardsley
Job and Shelby Scroggins
"Rob was awesome! Great attitude and super helpful- showing us all our options- serving us and another customer at the same time! Walked away with a great deal and an even better mattress"
4 months ago
Google review
Chaz Balder
"Very friendly and knowledgeable. Price was right."
4 months ago
Google review
Nathaniel Thomas
"Great experience Never felt pressured into anything by Adam. We got a lay of the land pretty quick as we ha da general idea of price and comfort, and we were quickly shown where to look, and what to try. Upon pickup, Adam was also extremely helpful as he carried the mattress straight to the trailer, super helpful! Mattress itself is great as well, but the b..." Read more
4 months ago
Google review
Maranda Kulesza
"Rob and Kaylee were so helpful and knowledgeable, we got the perfect mattress quickly and efficiently"
4 months ago
Google review
Becki Goudreau
"Regan did a great job helping us pick out the right bed to meet our needs. Two days after receiving our bed we accidentally sheared off the prongs on the bed's electrical cord. Unbelievable! Well, Regan to the rescue. We had a new cord in under 4 hours. Jonathon Steven's has a top notch team in Muskegon. Thank you!"
4 months ago
Google review
David Vermilye
"We have purchased several mattresses from Jonathan Steven's. It's great to buy local. The quality is top notch, the sales individuals are helpful and the delivery crew was on time, fast and courteous."
4 months ago
Google review
Payne Robertson
"Caeleigh was fantastic!"
4 months ago
Google review
The BK
"The experience was great! No pressure at all, caeleigh answered all our questions, let us try many different mattresses on our time. Delivery was smooth and on time and easy. We had our bed within 4 days and so far so good. Love that JSM is local and the bed was made specifically for us and wasn’t just sitting in a warehouse waiting to be bought. Fresh off..." Read more
4 months ago
Google review
Cindy Caldarona
"Ryan was very friendly and knowledgeable. He helped us find the right mattress to fit our needs."
4 months ago
Google review
Jacob Becker
"Rob was great and very efficient in getting my wife and I a new mattress. Wasn’t pushy at all, will definitely be back"
4 months ago
Google review
Kathleen Chovanec
"Great selection and easy, no pressure sales support from Rob. Rob is very knowledgeable about each mattress and all my answered questions in a way that helped me choose the right mattress. Delivery was also fast, efficient, and professional. The prices are in-line with most high quality mattresses (or better, in some cases) while also having local storefron..." Read more
4 months ago
Google review
Jeffrey Dick
"Love this. Working with Jeff was a pleasure. Very informative and friendly. No pressure. Patient and easy to work with. We appreciate knowing our mattress was being made on Monday and delivered to us on Tursday. That is so great. Love our new mattress and highly recommend shopping here."
4 months ago
Google review
Karen Anthon
"The sales presentation by Michael did not seemed to be based on inventory to be "pushed" like other companies. He explained in detail the differences between all the different mattresses and was very helpful in helping us decide what we needed. So different from other companies we shopped. We were happy with a prior JS mattress and are hoping for that wi..." Read more
4 months ago
Google review
John B
"Overall great shopping experience. Our salesman was extremely knowledgeable and he walked us through every option that suited our needs. Highly recommend this company for those that want to support a local business that produces a high quality product."
4 months ago
Google review
David Washburn
"Great mattress at a great price and our salesman Michael was fantastic. Thank you!"
4 months ago
Google review
Bob Brumit
"Excellent experience all around, great mattress, and a great knowledgable salesperson [Adam] . Hard to find good shopping experience and I would send anyone here with confidence."
4 months ago
Google review
Luke Velderman
"Desirae was very helpful and knowledgeable!"
4 months ago
Google review
Nicole Kulicamp
"Caeleigh is the best! She gave us great information which led us to buy a great mattress! Would definitely recommend!"
4 months ago
Google review
Laura Kerr
"Nice showroom, comfy product"
4 months ago
Google review
Trevor Manning
"We had a great experience at Johnathan Steven’s! It had been a long time since we purchased a mattress and Caeleigh made it a really smooth experience. There was no high-pressure pitches or anything like that. She just helped us fine the best mattress for us and was super helpful! Thank you!"
5 months ago
Google review
Jon Holderbaum
"Super helpful and had a twin mattress in stock!"
5 months ago
Google review
Tiara P
"Caeleigh had wonderful customer service, very kind and friendly; offered great information and was lovely with our kids as we were seeking new mattresses. She also helped me find an improved pillow to help from a comfort stand point for a prior neck injury. We will be returning if we need anything additional. Thank you !"
5 months ago
Google review
Shanna Salinas
"Desirea was wonderful. Very helpful and informed about the products. Excellent service. Highly recommend."
5 months ago
Google review
Chelsea Horn
"Great service!!!! Love that it’s locally made in west Michigan."
5 months ago
Google review
"Went in not knowing what we wanted… just knew our current bed was uncomfortable and I wasn’t sleeping through the night anymore. Regan was incredible! He showed us a few options, explained the benefits/differences, and then left us alone to test them out. He was attentive - but not overly so - really, it was the perfect mix of attention and being left alone...." Read more
4 months ago