JS Mattress Co. Reviews & Testimonials

5 (1,445)

Reviews: 1,445


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100% of customers would recommend JS Mattress Co.

Mindy Johansen

Mindy Johansen star-alt star-alt star-alt star-alt star-alt

"Jeff was an amazing salesman who was full of knowledge to help us choose the best bed for us!"

3 years ago

Google review

Debra Schaefer

Debra Schaefer star-alt star-alt star-alt star-alt star-alt

"Great place to buy a mattress! Adam made the experience enjoyable with his super customer service and knowledge. We love our mattress!!!"

3 years ago

Google review

Ruth Slenk

Ruth Slenk star-alt star-alt star-alt star-alt star-alt

"Had the best experience today at your Holland Location with salesman Brad. He was very informative and helpful in helping me pick out a mattress which was in my price range. Brad was not pushy at all and gave me time to look and then he helped me pick the right mattress for me. It’s great to buy local and to know the mattress is made in Michigan. I’m glad my..." Read more

3 years ago

Google review

lynda meade

lynda meade star-alt star-alt star-alt star-alt star-alt

"Robert Hawley at the Kentwood Mi store was one of the most knowledgeable sales consultant we have ever dealt with. He found us a mattress that was perfect for both of us and fit into our budget. Awesome !"

3 years ago

Google review

Luke Lanham

Luke Lanham star-alt star-alt star-alt star-alt star-alt

"Rob was a great help very knowledgeable!"

3 years ago

Google review

Olivia Kool

Olivia Kool star-alt star-alt star-alt star-alt star-alt

"Robert at JS was extremely helpful when deciding what type of mattress to purchase for my son. This is my second mattress purchase from JS and I will continue to buy from them in the future."

3 years ago

Google review

Connie Mulder

Connie Mulder star-alt star-alt star-alt star-alt star-alt

"We've purchased multiple Jonathan Steven's mattresses and have always been pleased with the product and the service."

3 years ago

Google review

Kristie Hamilton

Kristie Hamilton star-alt star-alt star-alt star-alt star-alt

"Such good customer service so nice and so helpful when trying to find bad that worked"

3 years ago

Google review

Sarah Dittman

Sarah Dittman star-alt star-alt star-alt star-alt star-alt

"So glad to support a local business by purchasing products made not only in Michigan but in Kentwood! Robert was fantastic to work with. I called the week prior to purchasing to confirm they still made my bed I purchased in 2010 as I wanted to upgrade from a full to a king. Unfortunately, they didn’t make the exact one but Robert was extremely knowledgeable..." Read more

3 years ago

Google review

S Bonnah

S Bonnah star-alt star-alt star-alt star-alt star-alt

"Robert was very knowledgeable and informative when we were shopping for a new mattress. We would have been lost without his guidance. He took his time with us and educated us about what we should look for. It was an excellent experience."

3 years ago

Google review

Pamela Barlage

Pamela Barlage star-alt star-alt star-alt star-alt star-alt

"We were greeted as we entered the store and given a quick summary of the company. Our experience was very positive and we felt informed on the products being purchased - without feeling pressed at all!"

3 years ago

Google review

Jean Hudson

Jean Hudson star-alt star-alt star-alt star-alt star-alt

"Thanks to Alicia for her help in selecting a new mattress for our guest bedroom. She's professional and personable! Lots of choices with different price points. This is our 3rd purchase from Jonathan Stevens, the first in 2010, 2nd in 2020 (both for our master bedroom) and now for our guest room. Each time we've worked with a JS employee the experience has b..." Read more

3 years ago

Google review

Hannah Wilkinson

Hannah Wilkinson star-alt star-alt star-alt star-alt star-alt

"We had a great experience with Jonathan Steven Mattress Company! Mattress shopping felt overwhelming…we had been to a few other mattress stores in town, but Curt at the Holland location was by far the most helpful in helping us find the right mattress to suit both my husband and my needs. In comparing prices at other stores, we found Jonathan Stevens to be a..." Read more

3 years ago

Google review

Scott Teusink

Scott Teusink star-alt star-alt star-alt star-alt star-alt

"Found a great mattress for our guest room at a great price."

3 years ago

Google review

B B

B B star-alt star-alt star-alt star-alt star-alt

"I was exceptionally impressed by Rel's knowledge of the business. He was courteous, he explained the different types of mattress. I will tell anyone that is looking for a mattress to go to Jonathan Steven's. You won't be disappointed."

3 years ago

Google review

Tracey Helmholdt

Tracey Helmholdt star-alt star-alt star-alt star-alt star-alt

"Eric was helpful, answered all our questions and was not pushy. He tactfully helped other customers while assisting us, which gave us time to test out the mattresses. Excited for our delivery!"

3 years ago

Google review

Christine Kady

Christine Kady star-alt star-alt star-alt star-alt star-alt

"This is our 3rd purchase from Jonathan Stevens. They have excellent service from helping choose the perfect matress to delivery and set up! Amazing people doing an Amazing job! I will be back for the next matress as well! THANK YOU ALICIA❣️"

3 years ago

Google review

Lanette Haskins

Lanette Haskins star-alt star-alt star-alt star-alt star-alt

"My mom purchased a new bed and it will be arriving next week - certainly quicker than we expected. The quality and care given to us by Alicia Hanson was outstanding! She was very knowledgeable and made us feel at ease immediately. It's so comforting to know that mom's new mattress is being made here locally and specifically for her! We will certainly give up..." Read more

3 years ago

Google review

Maggie Cousino

Maggie Cousino star-alt star-alt star-alt star-alt star-alt

"Joe was super knowledgeable and helpful. Also, very patient with my infant! Should be given a raise 🙂"

3 years ago

Google review

Susan Wygmans

Susan Wygmans star-alt star-alt star-alt star-alt star-alt

"Finally bought a new mattress today from Rob - we had a blast and he was very patient with my sillyness and indecision! I rolled and bounced and wiggled on about 7 or 8 (maybe more) mattresses before I could decide. I was lured into the store with the promise of cold A/C and stayed due to the excellent customer service. Oh and they have a very nice bathroom..." Read more

3 years ago

Google review

Gina Croson

Gina Croson star-alt star-alt star-alt star-alt star-alt

"Great sevice and selection. Local made and owned."

3 years ago

Google review

Joe Engel

Joe Engel star-alt star-alt star-alt star-alt star-alt

"Have not received our mattress, yet, but the service and level of knowledge and customer-centric attention was excellent."

3 years ago

Google review

Alicia Petty

Alicia Petty star-alt star-alt star-alt star-alt star-alt

"My experience at Jonathan Stevens Mattress in Muskegon was 5 star, the customer service was excellent, and I’m happy with mattress I purchased. I highly recommend to shop for mattresses at Jonathan Stevens"

3 years ago

Google review

Alli Diemer

Alli Diemer star-alt star-alt star-alt star-alt star-alt

"Alicia was so helpful and gave us all the information we needed without making us feel overwhelmed. We had a great experience and we are glad we decided to come here for our new mattress! Loved that we were able to decide which mattress we wanted on our own terms without feeling pushed or pressured into one way or another, but we were still educated enough t..." Read more

3 years ago

Google review

Anita Wright

Anita Wright star-alt star-alt star-alt star-alt star-alt

"My experience at this location was great. The Rep was very knowledgeable as I explained about my back and hip issues and how many other places I had been looking. I told him this was my last hope for getting a good nights sleep. Awesome👍"

3 years ago

Google review