JS Mattress Co. Reviews & Testimonials

5 (1,445)

Reviews: 1,445


5
100%
4
0%
3
0%
2
0%
1
0%

100% of customers would recommend JS Mattress Co.

Jennifer Pierson

Jennifer Pierson star-alt star-alt star-alt star-alt star-alt

"Wonderful service from Adam Sheeran."

2 years ago

Google review

Wesley Brinks

Wesley Brinks star-alt star-alt star-alt star-alt star-alt

"Adam and Autumn were really helpful as we shopped for a new mattress. Not only do I feel that we bought a superior product by going with Jonathan Stevens, I'm also happy that we ended up with an option that is locally manufactured."

2 years ago

Google review

Chris Bethel

Chris Bethel star-alt star-alt star-alt star-alt star-alt

"Great experience in store. The staff was very knowledgeable!! That’s why we buy from JSMC!"

2 years ago

Google review

Bridget Mullins

Bridget Mullins star-alt star-alt star-alt star-alt star-alt

"Adam did an amazing job helping us pick out just the right mattress after losing ours from a fire. He was very punctual and knowledgeable about each individual mattress. Friendliness is a +12/10!! Thank you, Adam!!"

2 years ago

Google review

Mitch Ware

Mitch Ware star-alt star-alt star-alt star-alt star-alt

"We had an excellent experience at the Jonathan Stevens store on 28th st."

2 years ago

Google review

Kimberly Hodgkinson

Kimberly Hodgkinson star-alt star-alt star-alt star-alt star-alt

"The tram was awesome! I needed help purchasing for my parents who are not able to come in the store. They gave me options and were super helpful! Many thanks!"

2 years ago

Google review

Lisa DeFerrari

Lisa DeFerrari star-alt star-alt star-alt star-alt star-alt

"Rob was very professional and listened to what we were looking for in a mattress. He explained our options and guided us to the best choice for our needs. We are happy that we could support a local company that makes a quality product."

2 years ago

Google review

Sarah Drabik

Sarah Drabik star-alt star-alt star-alt star-alt star-alt

"My spouse and I can't say enough about the wonderful folks at the Portage store. From the moment we walked in, we were warmly greeted by Tom who made the entire shopping process comfortable and low pressure. He answered all of our questions, stayed within our budget, and found us the most comfortable, Michigan made, bed! In addition to the sales process, th..." Read more

2 years ago

Google review

Jerry Van Eizenga

Jerry Van Eizenga star-alt star-alt star-alt star-alt star-alt

"We have dealt with this company several times now and have always been very happy! Ben is an excellent sales person! Highly recommend!"

2 years ago

Google review

Robert Reid

Robert Reid star-alt star-alt star-alt star-alt star-alt

"Chris did an awesome job of explaining the differences between the mattresses and directed us to the one best suited for us!"

2 years ago

Google review

Marissa Heath

Marissa Heath star-alt star-alt star-alt star-alt star-alt

"We worked with two gentlemen, Jahaan and Robert at the Grand Rapids 28th st location. They were so kind and helpful throughout the entire process — Very knowledgeable in the products and patient as my husband and I went back and forth between multiple bed styles; made us and our boys (4 & 6) feel welcome and comfortable which was a huge plus considering our..." Read more

2 years ago

Google review

Julie Pike

Julie Pike star-alt star-alt star-alt star-alt star-alt

"I’m so excited for my adjustable base to come!!"

2 years ago

Google review

Drew Schooley

Drew Schooley star-alt star-alt star-alt star-alt star-alt

"Great place Great quality"

2 years ago

Google review

Angela Weston

Angela Weston star-alt star-alt star-alt star-alt star-alt

"We had a great experience today at Jonathan Stevens! Jahaan was so knowledgeable and patient with us and helped us pick the best mattress. We would highly recommend them to anyone in need of a new mattress. Thank you for your help Jahaan!"

2 years ago

Google review

Ikisha Boyd

Ikisha Boyd star-alt star-alt star-alt star-alt star-alt

"I went in seeking a new mattress with a bed frame in the back of my mind . Tom over exceeded my expectations and got me a mattress and adjustable bed frame for a good price. His customer service was phenomenal and he was a pleasure to work with."

2 years ago

Google review

kparker

kparker star-alt star-alt star-alt star-alt star-alt

"I really appreciate how friendly and helpful Caeleigh was. Very nice store and excellent bed options!"

2 years ago

Google review

Jonathan

Jonathan star-alt star-alt star-alt star-alt star-alt

"Shout out to Rob for selling us a mattress. Nice store, nice salesman, and he let me watch the last couple minutes of the Lions game on his phone. Great guy! Looking forward to our new bed!"

2 years ago

Google review

Karen Martin

Karen Martin star-alt star-alt star-alt star-alt star-alt

"Great service! Thanks!"

2 years ago

Google review

Alex Grantham

Alex Grantham star-alt star-alt star-alt star-alt star-alt

"Michael was great and so knowledgeable about the offerings! He helped us get everything lined up for our new house, and he was very patient with our two kiddos who were shopping for us as well. Looking forward to a good nights sleep when we get our new mattresses!"

2 years ago

Google review

Richard A

Richard A star-alt star-alt star-alt star-alt star-alt

"Michael was personable knew lots of information about the mattress didn't push me give it a lot of good service"

2 years ago

Google review

Tom S

Tom S star-alt star-alt star-alt star-alt star-alt

"Rob on 28th St. was a great help picking out mattress for our teenage son. Process was quick, no pressure, and easy. Delivery worked out great. Happy to support a local matures business instead of an online behemoth."

2 years ago

Google review

Brittany Janoskie

Brittany Janoskie star-alt star-alt star-alt star-alt star-alt

"It was a great experience. I didn't feel pressured with information or to buy anything. I feel like my questions were answered and everything was explained very well when it came to the durability and make of the mattresses compared to competitors."

2 years ago

Google review

Chris L

Chris L star-alt star-alt star-alt star-alt star-alt

"Joe was fantastic. Presented all of our options completely unbiased and made us leave. Feeling like we made the best decision."

2 years ago

Google review

asad l

asad l star-alt star-alt star-alt star-alt star-alt

"the manager Joe, was amazing helping us find the perfect bed, customer service was a 10/10, doesnt even get commission, even helped us passed after hours."

2 years ago

Google review

Cherie Johnson

Cherie Johnson star-alt star-alt star-alt star-alt star-alt

"I visited the Grandville store today and Ryan was awesome! I was exhausted and he got me on a bed with a pillow, sat down a comfortable distance away from me and just chatted with me. After about 5 minutes, he asked me how the bed felt and the continued with his progress of finding the best sleep system for me. I needed a bed for me and my spouse and we wer..." Read more

2 years ago

Google review