JS Mattress Co. Reviews & Testimonials

5 (1,440)

Reviews: 1,440


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100% of customers would recommend JS Mattress Co.

Steven Wayward

Steven Wayward star-alt star-alt star-alt star-alt star-alt

"Great product, great service, even better follow up and follow through. My wife and I purchased a Jonathan Stevens mattress and a power adjustable base. The power base stopped functioning and it was soon found out that there was a problem with the frames main Electrical brain. We contacted the Northland Dr., Jonathan Stevens store and without hesitation the..." Read more

4 years ago

Google review

Sharon Aulbach

Sharon Aulbach star-alt star-alt star-alt star-alt star-alt

"We had the pleasure of working with Jahaan when choosing a new mattress recently at the Leonard Street location. Jahaan was very knowledgeable about the products, answered our numerous questions patiently, and also asked quite a few questions of his own, helping to guide us to the perfect choice! Glad to highly recommend Jonathan Stevens and Jahaan, and supe..." Read more

4 years ago

Google review

Nancy

Nancy star-alt star-alt star-alt star-alt star-alt

"Excellent customer service! I needed to purchase a new mattress and the knowledgeable and patient staff answered all of my questions. Highly recommended!"

4 years ago

Google review

Shanesha Betts

Shanesha Betts star-alt star-alt star-alt star-alt star-alt

"Robert was very Pleasant , Patient and very informative I Rate it a 4 only because I haven’t made my purchase yet but plan to very soon. After now making my purchase and sleeping on my bed 1 month I am very satisfied . I made a couple stops to the store to purchase additional things for my bed and every sales rep that helped was very nice and helpful. If you..." Read more

4 years ago

Google review

Kathryn Saukas

Kathryn Saukas star-alt star-alt star-alt star-alt star-alt

"Awesome experience and totally exceptional service. Will recommend to anyone"

4 years ago

Google review

Brad Foster

Brad Foster star-alt star-alt star-alt star-alt star-alt

"Excellent place to purchase a mattress! Adam and Autumn are great! Quick turn around, fast delivery, and very knowledgeable sales staff!"

4 years ago

Google review

Candace Johnson

Candace Johnson star-alt star-alt star-alt star-alt star-alt

"fantastic customer service and great prices."

4 years ago

Google review

Jillayne Helmholdt

Jillayne Helmholdt star-alt star-alt star-alt star-alt star-alt

"Bought a Mattress a year ago and have been extremely unhappy with the comfort and how it has held up. We called a couple months after we had it explaining that it felt extremely hard and not like he one we laid on in the store. We were told it needed to break down, one year later it still feels hard. The pillow top does not seem thick enough to protect your..." Read more

4 years ago

Google review

robin lima

robin lima star-alt star-alt star-alt star-alt star-alt

"Lots of options.. sales guy was very informed... locally made!"

4 years ago

Google review

Elisha DV

Elisha DV star-alt star-alt star-alt star-alt star-alt

"Jonathan Stevens has been excellent to me and my family. 10 years ago, my hubby and I purchased a quality mattress from them. We had a top-notch customer service experience then. That mattress has served us so well, and has only recently begun to show signs of wear. Time to go back and find its successor! I stopped in casually this afternoon just to take a l..." Read more

4 years ago

Google review

Michelle Hughes

Michelle Hughes star-alt star-alt star-alt star-alt star-alt

"This is the second mattress set I've bought from here and definitely won't be the last. Excellent customer service, clean store, and great prices! Robert, the salesman, was extremely knowledgeable and helpful. I definitely recommend buying a mattress here."

4 years ago

Google review

Susan Vanderwey

Susan Vanderwey star-alt star-alt star-alt star-alt star-alt

"Jonathan Steven’s is the best company! I won’t buy a mattress from any other store. They truly care about their customers and create the highest quality products! We had a concern that was addressed fully and with great professional, home-town care and service. Thank you Rob! I deeply appreciate your expertise and thoughtful service. I’ll be back and refer t..." Read more

4 years ago

Google review

Charles King

Charles King star-alt star-alt star-alt star-alt star-alt

"Robert was very helpful and attentive to our needs. Working with him was a very positive experience."

4 years ago

Google review

Audrey Trotter

Audrey Trotter star-alt star-alt star-alt star-alt star-alt

"They were very nice gave us good information, and helped us with all our questions!"

4 years ago

Google review

Dan Myers

Dan Myers star-alt star-alt star-alt star-alt star-alt

"We just replaced our 23 year old Jonathan Stevens mattress! Mason at the Grandville store was extremely helpful. Delivery guys were great too. Quality products at a fair price from a local company. Probably won’t wait another 23 years but am a loyal customer!"

4 years ago

Google review

Alex Sias

Alex Sias star-alt star-alt star-alt star-alt star-alt

"I purchased a Rest Michigan made mattress from this store. Wonderful service. Wide selection."

4 years ago

Google review

Martin Sheler

Martin Sheler star-alt star-alt star-alt star-alt star-alt

"Very nice to work with."

4 years ago

Google review

Melinda Kuyt

Melinda Kuyt star-alt star-alt star-alt star-alt star-alt

"Alicia is AWESOME!!! She was so kind and helpful. Very willing and easy to talk with. She answered every question I had. Thank you, Alicia!!! You are the BEST!!!"

4 years ago

Google review

Elizabeth Kroll

Elizabeth Kroll star-alt star-alt star-alt star-alt star-alt

"After almost deciding not to stop in because we weren’t excited about the awkward experience of mattress shopping I’m so glad we did! We came in without any expectations but hoping for the best and Curt was absolutely the most wonderful salesperson to work with. He was incredibly knowledgeable about the products and super friendly as well. Some salespeople c..." Read more

5 years ago

Google review

Tanner Allen

Tanner Allen star-alt star-alt star-alt star-alt star-alt

"I purchased a full size mattress. Rob offered great customer service and delivery was super easy!"

5 years ago

Google review

Tanner Kiessel

Tanner Kiessel star-alt star-alt star-alt star-alt star-alt

"My boyfriend, dog, and I have been sleeping absolutely horrible with our tiny double mattress. We tried sleep number and several different stores before we went to Jonathan Stevens. We had such a great experience with our sales rep Alicia Hanson and the products were quality and so reasonably priced that we knew it right away that we were ready to purchase f..." Read more

5 years ago

Google review

Jeanie Kazemier

Jeanie Kazemier star-alt star-alt star-alt star-alt star-alt

"Worth every penny. All other mattresses I've purchased have been from online retailers. After going to this store, I will never buy another mattress online. Robert was our salesman and was extremely helpful in answering our questions and giving ample time and space in the store to check out our options. Delivery was quick and professional. I highly re..." Read more

5 years ago

Google review

Suellen Woods

Suellen Woods star-alt star-alt star-alt star-alt star-alt

"Adam Sheeran jumped right in to help us after taking the online sleeping quiz! Absolutely thankful because he truly knew his stuff and helped us find exactly what we were looking for."

5 years ago

Google review

Johanna Fang

Johanna Fang star-alt star-alt star-alt star-alt star-alt

"great experience! Alicia was super professional! We got the mattress fits our needs without feeling any pressure. It was very pleasant, we even got thank you card afterwards from Alicia, so sweet. Great customer service. Highly recommended."

5 years ago

Google review

Jesse Ozimek

Jesse Ozimek star-alt star-alt star-alt star-alt star-alt

"Thanks so much to Robert at Jonathan Stevens Mattress! He was very knowledgeable. Answered all of our questions, and really took the pressure off in a situation that could have been stressful. This is clearly a family oriented/local business. Happy to give them our business :) LOVE LOVE LOVED IT! Can't wait for our mattress to come."

5 years ago

Google review