JS Mattress Co. Reviews & Testimonials

5 (1,440)

Reviews: 1,440


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100% of customers would recommend JS Mattress Co.

Joel H

Joel H star-alt star-alt star-alt star-alt star-alt

"Adam (Plainfield location) was very helpful. Knowledgeable. Not pushy. Let us make the decision. Thanks!"

2 years ago

Google review

Diana Richmond

Diana Richmond star-alt star-alt star-alt star-alt star-alt

"I was helped today by a gentleman I can’t remember his name but he was extremely knowledgeable and helpful in finding exactly what I needed"

2 years ago

Google review

Char Feathers

Char Feathers star-alt star-alt star-alt star-alt star-alt

"Thank God for Jonathan Stevens! First of all, we were greeted and helped by Tom at the store on Westnedge. He was VERY friendly and answered every question we had. He knew right where to direct us in the store to help us pick the perfect bed. Everyone communicated with us the whole way from the time we first walked in until delivery. These people genuinely c..." Read more

2 years ago

Google review

Dick Rose

Dick Rose star-alt star-alt star-alt star-alt star-alt

"Sales rep was Brad. Very knowledgeable on the product that is sold."

2 years ago

Google review

Sheila Brabaw

Sheila Brabaw star-alt star-alt star-alt star-alt star-alt

"Adam was outstanding. He was extremely knowledgeable and personable, an all around awesome person. Highly recommend going to see him."

2 years ago

Google review

Tony Wicksall

Tony Wicksall star-alt star-alt star-alt star-alt star-alt

"Jahaan was great! Friendly and knowledgeable. Definitely made the right choice going with Jonathan Stevens."

2 years ago

Google review

Jeff Nate

Jeff Nate star-alt star-alt star-alt star-alt star-alt

"Jahaan was amazing! He was polite and very helpful with educating us on the right bed to choose. We feel comfortable with our decision made today. Thank you!"

2 years ago

Google review

Karen Barr

Karen Barr star-alt star-alt star-alt star-alt star-alt

"Mike, was great, he shared with us a lot of information and we tried out several beds. He gave us privacy to talk about a few things. All-in-all it was a good experience and we never felt he was pressuring us. A great salesman."

2 years ago

Google review

Trevor Spees

Trevor Spees star-alt star-alt star-alt star-alt star-alt

"Autumn was extremely friendly, helpful, and knowledgeable. Made the process super easy to get a new bed. Thank you again"

2 years ago

Google review

Abbi Best

Abbi Best star-alt star-alt star-alt star-alt star-alt

"Very helpful and accommodating for our needs!"

2 years ago

Google review

Jennifer Cerka

Jennifer Cerka star-alt star-alt star-alt star-alt star-alt

"Customer service was exceptional. Experienced and not pushy. Knew his stuff and listened to my needs."

2 years ago

Google review

Donna Rodgers

Donna Rodgers star-alt star-alt star-alt star-alt star-alt

"I have not purchased a new mattress in many years and mattresses are made much differently the the last one I bought 20 years ago . Adam was very thorough in explaining the construction of the mattresses and helped me to choose the best one for my needs."

2 years ago

Google review

Daniel Vinson

Daniel Vinson star-alt star-alt star-alt star-alt star-alt

"This place is great! Customer service is on point. Mattresses are built for you and delivered in a week or so instead of the 4 weeks or more at other places. This should be your first stop for a mattress."

2 years ago

Google review

Troy Peterson

Troy Peterson star-alt star-alt star-alt star-alt star-alt

"Michael did great!"

2 years ago

Google review

Tara Lappley

Tara Lappley star-alt star-alt star-alt star-alt star-alt

"Had a great experience working with Brad to purchase a new mattress. He was extremely friendly and knowledgeable without being pushy, and made several recommendations for mattresses to test in the store. Although he works out of the Holland location and I live in Grand Rapids, he made sure to contact the associate at the Jonathan Stevens location closest to..." Read more

2 years ago

Google review

Deedee Mapes

Deedee Mapes star-alt star-alt star-alt star-alt star-alt

"The salesman was very friendly and professional. No high-pressure salesman. Buying my bed was a great experience. I can’t wait to sleep on it! 😊"

2 years ago

Google review

Tom Berichon

Tom Berichon star-alt star-alt star-alt star-alt star-alt

"Caeleigh was so informative and answered all my questions and concerns. I have been shopping for a mattress for many months and feel great about my purchase. Great job in helping me make my decision."

2 years ago

Google review

Pedro Garza

Pedro Garza star-alt star-alt star-alt star-alt star-alt

"Excelente servicio y atención por parte de Robert"

2 years ago

Google review

Craig Mauro

Craig Mauro star-alt star-alt star-alt star-alt star-alt

"Robert was a very professional and polite salesman. Never pushy and completely honest. He steered us to the right choice of mattress. He is a very valuable asset to the company! Give him a raise!"

2 years ago

Google review

Jami Bergers

Jami Bergers star-alt star-alt star-alt star-alt star-alt

"We love our new mattress! Slept great the first night on it. Our sales guy was very informative too."

2 years ago

Google review

Jeanette Gregg

Jeanette Gregg star-alt star-alt star-alt star-alt star-alt

"Curt the sales person was a tremendous help. He offered a great customer service experience and was extremely helpful. He listened to our needs and understood our budget and worked with us to get a mattress that worked for us and wasn’t pushy trying to up sell. Will definitely be coming back for our next mattress needs."

2 years ago

Google review

Anne Ostrander

Anne Ostrander star-alt star-alt star-alt star-alt star-alt

"Great experience- highly recommend to anyone; plus they are local and make your mattress right after you order it!"

2 years ago

Google review

Bo Hobson

Bo Hobson star-alt star-alt star-alt star-alt star-alt

"Good stuff! Extremely professional and helpful."

2 years ago

Google review

Jacqueline Crim

Jacqueline Crim star-alt star-alt star-alt star-alt star-alt

"Natalie was so helpful! I came in with a budget and some specifics needs. She gave me several options and helped get me on the right mattress. I even left, went to a competitors for some comparisons and drove right back to see her. The quality and her customer service made the decision easy!"

2 years ago

Google review

Sarah Frecka

Sarah Frecka star-alt star-alt star-alt star-alt star-alt

"Great Experience shopping at Jonathan Stevens. Rob was very knowledgeable and helpful."

2 years ago

Google review