JS Mattress Co. Reviews & Testimonials

5 (1,278)

Reviews: 1,278


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100% of customers would recommend JS Mattress Co.

Mark Coates

Mark Coates star-alt star-alt star-alt star-alt star-alt

"My wife and I stopped in to see what mattresses were available at the Portage, MI store. We met Tom Diippel and he took the time to show us the selections available and gave us all the time we needed to try each out. He was very knowledgeable about the different mattresses and the level of firmness. He went over there construction and the warranty coverage...." Read more

a year ago

Google review

Brian Houtman

Brian Houtman star-alt star-alt star-alt star-alt star-alt

"Natalie at your Leonard Street store was very helpful in helping me purchase my new mattress. She explained all the differences between the various mattresses and asked me questions to help guide my decision. Please don't take my saying guide my decision as sales pressure because there was none. She also recognized my budget and stayed within it. I stopped..." Read more

a year ago

Google review

Maia Keller

Maia Keller star-alt star-alt star-alt star-alt star-alt

"High-quality, local mattresses sold by friendly, honest, genuine people!"

a year ago

Google review

Zachary Von Roeder

Zachary Von Roeder star-alt star-alt star-alt star-alt star-alt

"Brad was knowledgeable and helpful. We like the interlocking coils of the JS mattresses."

a year ago

Google review

Terri Vanden Berg

Terri Vanden Berg star-alt star-alt star-alt star-alt star-alt

"The sales associates were friendly and very knowledgeable and helpful! It's great knowing you will get a high quality mattress from Jonathan Stevens!"

a year ago

Google review

Rob TerVree

Rob TerVree star-alt star-alt star-alt star-alt star-alt

"Sure wish we would have come here before falling for the Sleep-# hype! We came here now because we are returning our Sleep-# mattresses and are stuck with their very expensive base, after seeing the prices here we could have saved almost half from Sleep-# and been way better off. P.S. Brad, you're the man and great seeing you again!!"

a year ago

Google review

Jacob Crittenden

Jacob Crittenden star-alt star-alt star-alt star-alt star-alt

"Great experience. Got to check out some product. Was not pressured into a buy and was given good advice on which product to purchase."

a year ago

Google review

Deb Trethewey-TerVree

Deb Trethewey-TerVree star-alt star-alt star-alt star-alt star-alt

"EXCELLENT SERVICE! Very informative. EXTREMELY HELPFUL!! Answered all our questions. Brad was a pleasure to deal with and it shows that he cares about all his customers. We're looking forward to our new bed!!"

a year ago

Google review

Richard Buskard

Richard Buskard star-alt star-alt star-alt star-alt star-alt

"Autumn was great. Brought our teenager in to pick out a mattress and she was very helpful with explaining all the differences in each mattress. We were in and out in 25 minutes."

a year ago

Google review

Lauri Woudstra

Lauri Woudstra star-alt star-alt star-alt star-alt star-alt

"Michael was excellent! Very knowledgeable, understood what we wanted and not “pushy”, just very pleasant !"

a year ago

Google review

Jeannette Ferris

Jeannette Ferris star-alt star-alt star-alt star-alt star-alt

"It was better than I could have ever imagined. Rob made this experience very enjoyable. Thank you."

a year ago

Google review

William Bates

William Bates star-alt star-alt star-alt star-alt star-alt

"I had a wonderful experience with Jonathan Steven's. My sales guy Robb went above and beyond to make sure I was satisfied with my purchase. I would recommend Jonathan Steven's to family and friends."

a year ago

Google review

Marvin Vanoosten

Marvin Vanoosten star-alt star-alt star-alt star-alt star-alt

"Joe was very friendly and knowledgeable"

a year ago

Google review

Kimberley Hendricks

Kimberley Hendricks star-alt star-alt star-alt star-alt star-alt

"Tom took the time to make sure I was comfortable and found the perfect mattress for me! I can’t wait for it to be delivered. Everyone in the store was friendly and welcoming. It was a pleasure to shop!"

a year ago

Google review

Don Tigchelaar

Don Tigchelaar star-alt star-alt star-alt star-alt star-alt

"Very happy with the service at this Jonathan Stevens location (and any I’ve ever been to), both over the phone and in the store. Mattresses we ordered were ready at the front of the store when we got there, payment was processed quickly, and the mattresses were immediately loaded into the car for us. Don’t always find service like this today!"

a year ago

Google review

Kaitlin Poschke

Kaitlin Poschke star-alt star-alt star-alt star-alt star-alt

"Jahaan and Rob were excellent to work with. They were very knowledgeable, helpful, but not pushy salesman. I appreciated the time they took with us. Overall great experience with choosing and purchasing 2 mattresses."

a year ago

Google review

Dan Hanson

Dan Hanson star-alt star-alt star-alt star-alt star-alt

"This was the second mattress we have purchased from Johnathan Stevens and both experiences were wonderful. Customer service was amazing and was able to answer all our questions. I would highly recommend Johnathan Stevens to everyone looking for a mattress."

a year ago

Google review

Charles Tyler

Charles Tyler star-alt star-alt star-alt star-alt star-alt

"We were very please with our new purchase from Tom. He was very helpful and pleasant to work with. I would highly recommend Tom to anyone looking for a new mattress. Thank you Tom for all of your help."

a year ago

Google review

Heather Jimenez

Heather Jimenez star-alt star-alt star-alt star-alt star-alt

"Excellent service! Will definitely recommend when shopping for mattresses!!"

a year ago

Google review

Deb Hill

Deb Hill star-alt star-alt star-alt star-alt star-alt

"Very friendly and helpful staff."

a year ago

Google review

Becky Waldrop

Becky Waldrop star-alt star-alt star-alt star-alt star-alt

"Nick and Alicia helped us narrow down our search. The did an excellent job going over the technology involved, and the advantages from ordering something locally made. We are very happy and excited about our purchase."

a year ago

Google review

Alex Summers

Alex Summers star-alt star-alt star-alt star-alt star-alt

"Excellent service. Everyone there was very knowledgeable and friendly."

a year ago

Google review

Tyler Barron

Tyler Barron star-alt star-alt star-alt star-alt star-alt

"Regan was awesome"

a year ago

Google review

Lindsay Bennett

Lindsay Bennett star-alt star-alt star-alt star-alt star-alt

"Great service, very knowledgeable and personable sales staff. The delivery drivers were polite, efficient and careful."

a year ago

Google review

Daniel Trierweiler

Daniel Trierweiler star-alt star-alt star-alt star-alt star-alt

"local business with good mattress products at reasonable prices, no sales gimmicks and transparent."

a year ago

Google review