JS Mattress Co. Reviews & Testimonials

5 (1,445)

Reviews: 1,445


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100% of customers would recommend JS Mattress Co.

Jeanette Gregg

Jeanette Gregg star-alt star-alt star-alt star-alt star-alt

"Curt the sales person was a tremendous help. He offered a great customer service experience and was extremely helpful. He listened to our needs and understood our budget and worked with us to get a mattress that worked for us and wasn’t pushy trying to up sell. Will definitely be coming back for our next mattress needs."

2 years ago

Google review

Anne Ostrander

Anne Ostrander star-alt star-alt star-alt star-alt star-alt

"Great experience- highly recommend to anyone; plus they are local and make your mattress right after you order it!"

2 years ago

Google review

Bo Hobson

Bo Hobson star-alt star-alt star-alt star-alt star-alt

"Good stuff! Extremely professional and helpful."

2 years ago

Google review

Jacqueline Crim

Jacqueline Crim star-alt star-alt star-alt star-alt star-alt

"Natalie was so helpful! I came in with a budget and some specifics needs. She gave me several options and helped get me on the right mattress. I even left, went to a competitors for some comparisons and drove right back to see her. The quality and her customer service made the decision easy!"

2 years ago

Google review

Sarah Frecka

Sarah Frecka star-alt star-alt star-alt star-alt star-alt

"Great Experience shopping at Jonathan Stevens. Rob was very knowledgeable and helpful."

2 years ago

Google review

Ryan Zvonek

Ryan Zvonek star-alt star-alt star-alt star-alt star-alt

"Curt at the Holland store was knowledgeable, courteous and not pushy. He answered all the questions we had, made recommendations then left us alone until we decided to further the conversation. After narrowing our search down to 2 manufacturers where the beds felt almost identical as the same price point we chose Jonathan Stevens not only for the product but..." Read more

2 years ago

Google review

Test Coordinator

Test Coordinator star-alt star-alt star-alt star-alt star-alt

"Jahaan was awesome! Very professional, thorough,patient and understanding. He was very relaxed and not pushy. Listen to what we wanted and what we didn’t like."

2 years ago

Google review

Ray Clegg

Ray Clegg star-alt star-alt star-alt star-alt star-alt

"After entering the store we were greeted by a friendly ( but not aggressive) salesman who asked how he could help. He then very patiently and thoroughly had us try which mattress felt the best to us, stopping to explain differences in technologies and answering any questions. We left the store feeling we had made the best decision."

2 years ago

Google review

Krista Flynn

Krista Flynn star-alt star-alt star-alt star-alt star-alt

"Very kind, no-pressure, quick experience! Love local owned."

2 years ago

Google review

elise gray

elise gray star-alt star-alt star-alt star-alt star-alt

"good help"

2 years ago

Google review

Derek Landis

Derek Landis star-alt star-alt star-alt star-alt star-alt

"Great service and quality!!"

2 years ago

Google review

Susan Hendricks

Susan Hendricks star-alt star-alt star-alt star-alt star-alt

"Jahann did an excellent job of showing us our mattress and pillow options. He was patient and very informative. Would definitely recommend."

2 years ago

Google review

Zach Kohley

Zach Kohley star-alt star-alt star-alt star-alt star-alt

"Great service. Straightforward selection"

2 years ago

Google review

Samantha Valentine

Samantha Valentine star-alt star-alt star-alt star-alt star-alt

"Excellent customer service and knowledgeable about all of their products!"

2 years ago

Google review

Brad Busscher

Brad Busscher star-alt star-alt star-alt star-alt star-alt

"Regan gave us an excellent presentation on mattresses based on our sleep style. He didn’t pressure us, just let us think things over. We were unable to purchase a mattress that day due to another event we had scheduled. We thought we would compare other mattresses elsewhere but instead we read the reviews and decided to return to the Muskegon JSM store and p..." Read more

2 years ago

Google review

A C (Vampirefork)

A C (Vampirefork) star-alt star-alt star-alt star-alt star-alt

"Nick was helpful."

2 years ago

Google review

Brad Lafferty

Brad Lafferty star-alt star-alt star-alt star-alt star-alt

"Rob was super helpful and very knowledgeable about every mattress on the floor. He was able to answer all my questions and offer great insight on their products. Rob made my shopping experience easy an enjoyable. Great job!"

2 years ago

Google review

Theresa Coates

Theresa Coates star-alt star-alt star-alt star-alt star-alt

"We love our new mattress"

2 years ago

Google review

Carole Pruitt

Carole Pruitt star-alt star-alt star-alt star-alt star-alt

"Thank you Regan, for helping me find the right mattress. Your expertise really helped me in making the right decision."

2 years ago

Google review

Amber Hartigh

Amber Hartigh star-alt star-alt star-alt star-alt star-alt

"Joe was personable and knowledgeable. Had a great experience. Purchases two Leelanau twin size. Will be back for a house full of Michigan Made Mattresses"

2 years ago

Google review

Justin Twining

Justin Twining star-alt star-alt star-alt star-alt star-alt

"Regan was very knowledgeable and answered all our questions without being pushy at. Would recommend to anyone"

2 years ago

Google review

Liz Buist

Liz Buist star-alt star-alt star-alt star-alt star-alt

"Nick is very helpful and helped us find the perfect mattress. We love that these are made in Michigan!"

2 years ago

Google review

H R Blythe

H R Blythe star-alt star-alt star-alt star-alt star-alt

"Great customer service. Great product. We dont even shop around anymore - just call Curt"

2 years ago

Google review

Roger Dore

Roger Dore star-alt star-alt star-alt star-alt star-alt

"Stopped into Jonathon Stevens Mattress store to help my mom find a new mattress. We were greeted by Regan who took a lot of time to help my mom select a new mattress. He spent time to learn what she needed and guided her thru the entire process. I’d highly recommend them and you are also buying a Michigan made product!"

2 years ago

Google review

Chadd Wentworth

Chadd Wentworth star-alt star-alt star-alt star-alt star-alt

"Great staff. Very knowledgeable and wonderful with our toddler, while he's being a toddler, while working with us on helping us select a bed for us."

2 years ago

Google review