JS Mattress Co. Reviews & Testimonials

5 (1,330)

Reviews: 1,330


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100% of customers would recommend JS Mattress Co.

Larry Booth

Larry Booth star-alt star-alt star-alt star-alt star-alt

"Michael was very knowledgeable and was a joy to work with. Didn’t feel any pressure either."

2 years ago

Google review

Vicki Stroud

Vicki Stroud star-alt star-alt star-alt star-alt star-alt

"Very Friendly. Easy to work with. Thank you!!"

2 years ago

Google review

Robert Christiansen

Robert Christiansen star-alt star-alt star-alt star-alt star-alt

"Awesome experience with both Alicia and Robert. They were both knowledgeable about products, sleep styles, and even pillow type for back vs. side vs. belly sleepers. Never felt rushed, nor any sales pressure. In the last 10 years we’ve had Kings Down, Tempurpedic, Sleep Number, and even a split hybrid… looking forward to many good nights and glad our purc..." Read more

2 years ago

Google review

Synthetic GraveMind

Synthetic GraveMind star-alt star-alt star-alt star-alt star-alt

"Bradley was the best guy, he made shopping fun, I would recommend him to anyone who wishes to shop here."

2 years ago

Google review

Joni Christiansen

Joni Christiansen star-alt star-alt star-alt star-alt star-alt

"Alicia was so accommodating and helpful when we were in the store! Robert quickly returned our sleep quiz results via phone call before we left home. Such an enjoyable experience! Highly recommend. Got to meet both of them and they were both pleasant and amazing!"

2 years ago

Google review

Rachel Rose

Rachel Rose star-alt star-alt star-alt star-alt star-alt

"Thankful for the help and knowledge provided, and the attentiveness without pressure. After trying out everything, the Manchester seems like the best bed in comfort, quality and price (comparatively, for what you get) in all of West Michigan and we can't wait to use it. We appreciate knowing that we are praying what the bed is worth, instead of dealing with..." Read more

2 years ago

Google review

Ella Shine

Ella Shine star-alt star-alt star-alt star-alt star-alt

"Great mattresses and great service with great prices!"

2 years ago

Google review

Kenneth Johnson

Kenneth Johnson star-alt star-alt star-alt star-alt star-alt

"Manager Joe was kind, knowledgeable, and sought to understand our exact need for the mattress/boxspring. He and a colleague helped load everything into my pickup. Excellent customer service! K. Johnson"

2 years ago

Google review

D. Nathan Engelsma

D. Nathan Engelsma star-alt star-alt star-alt star-alt star-alt

"Jahaan was a great help! I will definitely go back when I need another mattress!"

2 years ago

Google review

jordan crampton

jordan crampton star-alt star-alt star-alt star-alt star-alt

"Great customer service Jon was on point"

2 years ago

Google review

Jason Wiersema

Jason Wiersema star-alt star-alt star-alt star-alt star-alt

"Great Experience…our 2nd Jonathan Stevens mattress. We love this place!"

2 years ago

Google review

Tracie Wolffis

Tracie Wolffis star-alt star-alt star-alt star-alt star-alt

"Professional and courteous salesmen! Very knowledgeable and could answer all questions. Quick delivery available! I love that it is made in Michigan!"

2 years ago

Google review

Tracy Snyder

Tracy Snyder star-alt star-alt star-alt star-alt star-alt

"Michael was super knowledgeable of the mattresses. Showed us all of the options but did not sway us to buy top of the line. Have shopped here before and always have great customer service."

2 years ago

Google review

Jen Hearts

Jen Hearts star-alt star-alt star-alt star-alt star-alt

"We bought a bed from Johnathan Stevens Mattress Co, in May of 2021. Our salesman Robert Hawley, was great! Knowledgeable but not at all pushy. Of course, he works for a great company, who builds your quality mattress in town and actually produces a quality product! I love my mattress! The company also stands behind their product. I have bought several mattre..." Read more

2 years ago

Google review

Jacob Kinney

Jacob Kinney star-alt star-alt star-alt star-alt star-alt

"It was my first time buying a mattress and Robert made it feel easy. He was very professional and personable, explaining the differences between multiple mattresses until I found the one that was perfect for me. I had a wonderful experience and will be recommending this location to my friends and family."

2 years ago

Google review

Linda Bosch

Linda Bosch star-alt star-alt star-alt star-alt star-alt

"We’ve bought 2 mattresses in the past 5 years. While they were good at first, within a year or two, significant indentations in the mattress seemed to make my lower back pain worse. Now we’ve just bought a new split king mattress from JS and while we don’t know what it will feel like a couple years out, I’m optimistic for a couple reasons. First, Alicia, ou..." Read more

2 years ago

Google review

Customer Service DHM

Customer Service DHM star-alt star-alt star-alt star-alt star-alt

"We love Kurt and Bradley, both are very helpful and very knowledgeable."

2 years ago

Google review

Erica Rizzo

Erica Rizzo star-alt star-alt star-alt star-alt star-alt

"Robert (Kentwood location) was absolutely fantastic in helping me find a mattress! He is extremely knowledgeable about mattresses/industry and he has a great personality!! Great experience!!"

2 years ago

Google review

Jennifer

Jennifer star-alt star-alt star-alt star-alt star-alt

"Adam has always been the most helpful, awesome, down to earth salesman! Still loving my bed I purchased a year ago. Thankful he called to check in on my bed and my sheets. Was excited to hear my sheets had a deal going on and I was in need of another set!"

2 years ago

Google review

LILLEGEND769

LILLEGEND769 star-alt star-alt star-alt star-alt star-alt

"Nick helped us find two mattresses that met our needs. Every question we had was answered and we left very satisfied. Looking forward to having them delivered!"

2 years ago

Google review

Erika Genz

Erika Genz star-alt star-alt star-alt star-alt star-alt

"We recently purchased a mattress at this location. The manager was helpful without feeling like he was just interested in getting the sale. Most impressively he took the time to write a personalized thank you card mailed to us. All the good feelings of going to a local place and receiving personal service all around! Couldn’t be happier with our choice to s..." Read more

2 years ago

Google review

Kurt Heyer

Kurt Heyer star-alt star-alt star-alt star-alt star-alt

"I purchased the Great Lakes, Lake Ontario Mattress from Brad, and can't wait to try it out when it is delivered in a couple weeks!! I obviously can't give you a review of how satisfied I am, until I receive it, but I can tell you that Brad was incredibly knowledgeable and helpful in explaining the design and types of materials used in constructing the mattre..." Read more

2 years ago

Google review

Jeffrey Stump

Jeffrey Stump star-alt star-alt star-alt star-alt star-alt

"Help me find exactly what I needed"

2 years ago

Google review

Shane Davy

Shane Davy star-alt star-alt star-alt star-alt star-alt

"Very friendly service great locally made mattresses"

2 years ago

Google review

Michael Rash

Michael Rash star-alt star-alt star-alt star-alt star-alt

"Thanks to Brad and Curt. They were so professional, helpful, pleasant and knowledgeable. Answered all questions clearly and offered some recommendations too! We are repeat clients, this is our third JS mattress. And we brought our parents and they bought a mattress too. Thanks so much! Mike and John"

2 years ago

Google review