Capterra 
G2 Cody H.
HR Specialist, RainSweet, Inc.
Lindsay H
"We love the mobile functionality. Our old system didn't have a mobile feature. We also really like the "open shift" option where we can offer an open shift and people who want extra hours can pick it up. We also have very mixed feelings on the notifications - the good part is that it notifies employees when someone needs to drop a shift so everyone know..." Read more
7 years ago
User in Consumer Goods
"I like the cloud based scheduling system. It allows all employees to see their schedule as well as to notify the manager that the employees have seen their shifts."
7 years ago
Verified Reviewer
"We use WiW for the weekly and daily scheduling of our distributed 24/7 support team. It allows us the ability to create repetitive schedules while leaving the flexibility for employees to input time off requests and set days they cannot work."
7 years ago
Chris F.
Foods Trainer, Stone Mountain park
"The ease of using and the ability to get the budget and cost of labor information. The ease of making schedules, the ability to copy the shifts and move them about the schedule. The ease of setting up new employees."
7 years ago
Morgan T
"When I Work provides employers and employees with the ability to track hourly and salaried employees, their time off, and adjust the time zone to apply to that employee's particular location. The app is the greatest feature as nearly all employees have their schedules at their fingertips at any given time on their smartphones. They receive electronic remin..." Read more
7 years ago
User in Consumer Services
"I liked the ease of operation. It’s very user friendly and visually pleasing."
7 years ago
randy c.
LCM, Walmart
"When I Work is a full-bodied, attractive shift scheduling platform that works well on phones and desktops, and offers shortcuts and templates that help speed up scheduling for managers, giving employees more power over when they work."
7 years ago
Don O.
"null"
7 years ago
Verified Reviewer
"Flexibility in scheduling and the ability to access different schedules for multiple locations all in one screen. Both teenage employees and retirees are able to use the program with limited difficulties. It also allows flexibility in programs and cost which is ideal for a season company like ours. We have over 100 employees in-season, and less than 10 in..." Read more
7 years ago
User in E-Learning
"Clock in and out via phone instead of a computer. Also, the employee messaging to chat without having to exchange numbers."
7 years ago
Amanda S
"Being able to see my schedule on my phone is very helpful. I wish switching shifts was a little smoother of a process, but that might just be my companies integration of the system. It is very helpful to be able to see who is working with you at a certain location, and to be prepared to show up to work with the work reminders."
7 years ago
Lindsay H.
Associate Director for Operations and Education, Rose-Hulman's Homework Hotline
"It saves us a lot of time. We have 130 college students that work for us and they are always swapping shifts or need a shift off for an exam or something like that. They can do all of that through When I Work and I don't have to be the middle man in any of that anymore. It also helps hold them accountable. It makes them acknowledge their shifts and tells..." Read more
7 years ago
Mallory P.
Education Coordinator, High Park Nature Centre
"replaced excel sheets. Ease of use for creating and sharing shifts to employees. Colour coding is great. Notifications are great. Also, support team is already really helpful"
7 years ago
Verified Reviewer
"Do not have to add up payroll hours. Should be able to sync with my payroll software Gusto to make processing payroll seamless"
7 years ago
Clayton J.
Wielder of the Flame, Pyromaniacs Pizza
"Clarity for all employees. App for all employees. Easy to find locations/job sites. Multiple locations make it easy to schedule multiple people in multiple food trucks. Everyone works in all of the locations, and they are available to all."
7 years ago
Sarah S.
ITM, Caring Hearts
"Its simple and visually based. I love how easy it is for my staff to use and understand. It has been easy for my staff ranging in age and tech competency."
7 years ago
Verified Reviewer
"Allows staff to have up to date access to schedule, manage their own drops and swaps, and pick up open shifts. This frees up a lot of our supervisors' time that was previously spent on manually scheduling staff."
7 years ago
Cameron M.
President, Southtowne Lanes refugee League
"Great for managers looking at the schedule, great for employees having a mobile schedule and for producing our payroll data."
7 years ago
Aaron W.
CFO, human-I-T
"Better controls over time card monitoring, audit trail, and better PTO system then we were previously using. User-friendliness and clock-in/clock-out feature that is tied to the IP address of the location employees should be reporting to."
7 years ago
Katie D.
Teen Programs Director, Rennert International
"Aside from lots of manual adjustments that managers have to make, I still love how I can process payroll through this system. Overall, I highly recommend When I Work!"
7 years ago
Linda W.
Owner, In-Person Away Virtual Events, LLC
"My company often requires us to schedule a number of employees for various assignments all across the country. We are also required to schedule backups in case issues arise. In addition, we may be required to make last minute changes for any number of reasons. When I Work took the "headache" out of a challenging scheduling process. In addition, the web based..." Read more
7 years ago
Lori H.
Owner, The Escape Room Experience, LLC
"Easy schedule sharing and time tracking. I love being able to instantly share schedules and schedule changes with employees on the corresponding app. I also really like the time clock tool that allows employees to clock in and out on a work station or their phone app. Very convenient. Text help was quick to reply during regular business hours. Reasonably pri..." Read more
7 years ago
Timothy H.
Assistant Manager, Na Pali Catamaran
"It saves our company time/money. Our office manager used to do scheduling manually. Our tour business depends on weather, so when a tour is cancelled it affects our scheduling off staff as well. WhenIWork makes the changes go very smoothly. I also like getting notifications."
7 years ago
Audrey C.
Talent Coordinator, TCGplayer
"Website and mobile app are easy to use. Nice that there is a mobile app available too. User interface for both web and mobile are nice."
7 years ago
"When I Work takes a lot of up front data entry to get your company initially setup, but after you should be scheduling smoothly."
7 years ago